OpenText SiteScope vs. Splunk Enterprise

SiteScope is definitely well suited in an HP server environment. It is also well suited for virtual server environments. It is also well suited for those who are happy with email and text based message alerting. It may not be appropriate in other environments where monitoring physical components is critical. Because HP SiteScope does not monitor certain physical components, it does fall short of being able to be a "one stop shop solution" in regard to monitoring. It is not well suited for those looking for logic in how alerts are sent and cascade to other people or groups.

Incentivized

It's well suited for what I do, which is network security operations. And that's for anything from troubleshooting incidents, troubleshooting performance, troubleshooting for the purpose of a compliance and auditing. It's not best suited for users who are new in terms of they're new to the product and they have expectations that probably Splunk cannot meet.

Incentivized

• Alerts can be configured as per business requirement.
• It can take remedial action, when defined for a particular situation.
• Severity, priority of tickets which are created upon a trigger can be well defined.
• The teams which need to be alerted can be configured in the tool itself, in case of any event.

Incentivized

• It is very useful in creating custom rules for analyzing system logs and display relevant information. The query language is very easy to learn.
• We can create custom UI to visualize the output of our data. The interface is very flexible. It also allows the sharing of rules among users.
• There is an open online community to help others. Stackoverflow also has a splunk community. These resources make it more convenient to learn.

Incentivized

• Sitescope is particularly used for infrastructure monitoring. Other kinds of monitors cannot be set using HP sitescope.
• Sitescope cannot have graphs like splunk which is why we have splunk as well which is an additional cost for the company.
• We can't have a direct regex operations on data inside HP sitescope. We need to have the logs placed as a single log and then do that.

Incentivized

• Splunk light limits number of users to 5. Wish there was a flexible license, where one could add more users.
• Splunk light does not let you add > few realtime alerts. Wish there was a flexible license, where one could add as many realtime alerts as wanted.
• Better insight into daily ingestion values

Incentivized

We are using Splunk extensively in our projects and we have recently upgraded to Splunk version 6.0 which is quite efficient and giving expected results. We keep track of updates and new features Splunk introduces periodically and try to introduce those features in our day to day activities for improvement in our reporting system and other tasks.

Very straightforward and easy to use once you get past the short learning curve.

Incentivized

You can literally throw in a single word into Splunk and it will pull back all instances of that word across all of your logs for the time span you select (provided you have permission to see that data). We have several users who have taken a few of the free courses from Splunk that are able to pull data out of it everyday with little help at all.

Incentivized

When properly setup and configured, Splunk is extremely reliable.

Incentivized

Can't really answer this. Setup was easy and no support has really been used at this point.

Incentivized

Splunk maintains a well resourced support system that has been consistent since we purchased the product. They help out in a timely manner and provide expert level information as needed. We typically open cases online and communicate when possible via e-mail and are able to resolve most issues with that method.

Incentivized

The online course was simple clear and described the main capabilities of the solution. There is also an initial module that can be done for free so anyone can familiarize themselves with the functionality of this solution. On the other hand, however, there could be more free online courses. Maybe even with a certificate, this would broaden the group of people who are familiar with the platform while increasing familiarity with the solution itself.

Smooth without too many major issues.

Incentivized

SiteScope unified console is a powerful tool for operators to easily detect warnings and alerts grouped by its hierarchical organization with real-time status displaying continuously the whole health map.

Incentivized

I didn't get to fully evaluate Logstash as our corporation was already using Logstash, but both seemed like viable solutions to the problem that we were having. I wanted to evaluate Logstash some more, both did seem like they would work for the business needs that we had, we went with splunk as many teams were already using it.

Incentivized

Splunk can scale in to the petabyte per day range which of course is awesome

• Sitescope does exactly what it was purchased for. It may take some time to set it up but once its set up it is a rock solid product.

Incentivized

• I don't have any numbers to share but Splunk has positively served as a 24/7 monitoring tool that has saved hours of work by self-detecting, saving statistics and alerting problems in the system or from external interfaces as soon as they happen.
• Splunk dashboards does a solid job in collecting, analyzing data and creating reports that contain an entire day's activity and then automatically sent out to the business.
• Splunk is very easy to learn and very useful to any program or business application.

Incentivized