OpenText WEM vs. WordPress VIP

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OpenText WEM
Score 9.0 out of 10
N/A
OpenText's Web Experience Management is part of the Customer Experience suite and is based on the Vignette product that OpenText acquired in 2009.N/A
WordPress VIP
Score 8.7 out of 10
Enterprise companies (1,001+ employees)
Wordpress VIP, from a team at Automattic, is enterprise WordPress hosting with customer or digital experience features for enterprises.N/A
Pricing
OpenText WEMWordPress VIP
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
OpenText WEMWordPress VIP
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
OpenText WEMWordPress VIP
Security
Comparison of Security features of Product A and Product B
OpenText WEM
8.5
2 Ratings
6% above category average
WordPress VIP
7.5
2 Ratings
7% below category average
Role-based user permissions8.52 Ratings7.52 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
OpenText WEM
8.2
2 Ratings
7% above category average
WordPress VIP
7.5
2 Ratings
2% below category average
API8.52 Ratings9.12 Ratings
Internationalization / multi-language8.01 Ratings5.92 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
OpenText WEM
7.9
2 Ratings
4% above category average
WordPress VIP
8.2
2 Ratings
8% above category average
WYSIWYG editor7.42 Ratings9.11 Ratings
Code quality / cleanliness8.02 Ratings7.52 Ratings
Admin section8.02 Ratings8.32 Ratings
Page templates7.52 Ratings8.21 Ratings
Library of website themes8.52 Ratings00 Ratings
Mobile optimization / responsive design7.52 Ratings9.11 Ratings
Publishing workflow8.02 Ratings7.32 Ratings
Form generator8.52 Ratings00 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
OpenText WEM
8.6
2 Ratings
16% above category average
WordPress VIP
8.0
2 Ratings
9% above category average
Content taxonomy8.52 Ratings7.31 Ratings
SEO support7.42 Ratings7.31 Ratings
Bulk management9.02 Ratings7.52 Ratings
Availability / breadth of extensions9.02 Ratings9.11 Ratings
Community / comment management9.02 Ratings9.12 Ratings
Best Alternatives
OpenText WEMWordPress VIP
Small Businesses
Divi
Divi
Score 9.8 out of 10
Divi
Divi
Score 9.8 out of 10
Medium-sized Companies
Image Relay
Image Relay
Score 9.5 out of 10
Image Relay
Image Relay
Score 9.5 out of 10
Enterprises
Tridion
Tridion
Score 9.0 out of 10
Tridion
Tridion
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
OpenText WEMWordPress VIP
Likelihood to Recommend
9.0
(2 ratings)
8.6
(19 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(2 ratings)
Usability
-
(0 ratings)
8.2
(1 ratings)
Support Rating
-
(0 ratings)
7.5
(19 ratings)
User Testimonials
OpenText WEMWordPress VIP
Likelihood to Recommend
OpenText
Areas where OpenText WEM is well suited 1. Improved digital/web presence of the organization's leaders globally. 2. Established the leaders as go-to experts for thought leadership and domain knowledge among C-level executives of related industries. 3. Amplified the client’s marketing and branding efforts. 4. Customer engagement reflected by interaction count on social media—likes,comments and conversations.
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Automattic
WordPress VIP really changed the game when it comes to WordPress CMS and Content Management. A one-stop shop for all our client's business needs. We are focusing on Content Management instead of technicalities. The big advantage is the security features covering all recent vulnerabilities that any WordPress developer/user wastes lots of precious time fixing/updating. Performance-wise, WordPress VIP is definitely up there. We’ve been doing lots of optimization work over the last few years. Every client wants to score 100. With WordPress VIP we decreased the time spent on optimization significantly and now feel confident with taking more performance optimisation work than we did before. Lastly, maybe the most important for every business is the support quality. WordPress VIP runs a superb support team with phenomenal knowledge and expertise. Quick to respond and solves issues here and now. It is definitely recommended.
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Pros
OpenText
  • Easier management of websites.
  • Integrates well with Portal to deliver news, working like a blog.
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Automattic
  • Security - class leading security, ensuring sites are protected and operate hassle free
  • Scalability - provide patches and updates first before the market place
  • Reliability - up to 99.9% up time, with a fantastic track record
  • Performance - hitting the high notes for Core Web Vitals and ensuring WordPress is operating at its peak performance
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Cons
OpenText
  • It's unable to connect user accounts so that accounts are set and utilize a single sign-in.
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Automattic
  • Too many different dashboard formats
  • Everything should have the same look and feel.
  • The admin portal looks different than the user content portal
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Likelihood to Renew
OpenText
No answers on this topic
Automattic
It's true enterprise ready hosting framework providing unparalleled hosting infrastructure for WordPress. Where an organisation has high load needs, but with stability and scale VIP delivers. It provides complete peace of mind that the hosting, security and scalability are taken care of and organisations can focus on developing out their website strategies
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Usability
OpenText
No answers on this topic
Automattic
There is documentation for everything you might need.
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Support Rating
OpenText
No answers on this topic
Automattic
The people who work for WordPress VIP clearly are passionate about representing the organisation. Therefore when support is required, they do go above and beyond what you may expect in terms of overall support. They take security very seriously, and due to the nature of VIP, it's rarely a concern for the end-user, if at all.
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Alternatives Considered
OpenText
We have choosen OpenText WEM against other vendors because : 1. Helped client reinforce brand image
through unique design language and templatization of collaterals, consistent
messaging, and regular competitor benchmarking. 2. Enables lead generation through
high-quality gated collateral, product videos, etc. 3. Senior management and sales lead meet
client regularly for project review meetings and feedback on engagement
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Automattic
Our team manages 4 different brands' websites and before WordPress VIP we were using multiple different hosts including DreamHost and AWS. These were convoluted and didn't offer the enterprise features for our organization that WP VIP was capable of. We also considered Pantheon, but they were not Wordpress-centric enough for the direction we were going.
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Return on Investment
OpenText
  • Improved online engagement.
  • Speeds up our digital transformation my the day.
  • Modernizing our web content management system.
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Automattic
  • Working as a WordPress VIP gold partner has helped our business grow from 12 staff to 28 staff in 2 years. They have brought many projects to the table that are always the right ones for us and they really understand our goals as a business.
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