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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText XM Fax

    Score10 out of 10
    Small Businesses (1-50 employees)
    XM Fax, now from OpenText (acquired March 2020) is a software-based solution for sending and receiving confidential faxes by email. It allows secure transmission of highly sensitive documents, using standardized T.38 Fax-over-IP and G.711 Fax Pass-Through protocols. The vendor says it is easy to install, and faxes can be sent using a desktop client (SendFAX), email clients (MS outlook), networked MFPs or via Web Services. According to the vendor, one of the main benefits of using XM Fax…N/A

    Revver

    Score9.9 out of 10
    Small Businesses (1-50 employees)
    Revver (formerly eFileCabinet) aims to help businesses reduce their dependency on paper and efficiently complete their document work. Revver does this by helping customers store and organize documents, quickly find information and files, collaborate on document work, automate business processes, and be secure and compliant. The vendor’s clients are typically companies that have frequent customer interaction, require high levels of documentation, and have offices in which compliance and…N/A
    Pricing
    OpenText XM FaxRevver
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenText XM FaxRevver
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptionalRequired
    Additional Details—Contact Revver for pricing information
    More Pricing Information
    Best Alternatives
    OpenText XM FaxRevver
    Small Businesses
    No answers on this topic
    M‑Files
    Score8.9 out of 10
    Medium-sized Companies
    No answers on this topic
    Esker
    Score7.4 out of 10
    Enterprises
    No answers on this topic
    Tungsten Capture
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText XM FaxRevver
    Likelihood to Recommend
    10.0
    (9 ratings)
    7.0
    (6 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.8
    (2 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    OpenText XM FaxRevver
    Likelihood to Recommend
    OpenText
    XMedius is well suited for a large business with hundreds of fax numbers. Could you imagine trying to manage 1000 individual fax machines? That would be a nightmare! Instead it's all in one neat place
    Incentivized
    Read full review
    Revver
    eFilecabinet is the best bang for the buck Digital Document Storage Solution that will replace your Physical File Cabinets in your office and lead you down the paperless digital path. With this price point comes some hiccups and speed bumps that you need to be aware of (broken software due to updates from time to time, missing features, confusing interface due to multiple ways to access your data, etc), but once you find work arounds to these items, you will see how powerful efilecabinet is.
    Incentivized
    Read full review
    Pros
    OpenText
    • Contacted sales to set up the creation of enterprise accounts directly through the dashboard.
    • XM Fax Support worked directly with Xerox to correct an issue I had with a device software update. Issues correct within a few days.
    • XM Fax provided onsite sales support for sales and technical training.
    Incentivized
    Read full review
    Revver
    • eSignature integration has been a game changer four our organization. The simplification of obtaining client signature on necessary documents through this system has virtually eliminated our need for physically mailing documents to clients.
    • With our documents hosted by eFileCabinet, our team has increased capability to work from home/while on the road without needing to take along physically paperwork.
    • The search function that allows for on-page searching has been extremely useful when we're looking for older documents that we can't quite recall the title of.
    Incentivized
    Read full review
    Cons
    OpenText
    • Error logs include error codes, but sometimes it is hard to understand what it means. Either a shared documentation or detailed error log might help end users better to detect any issue on fax requests.
    Read full review
    Revver
    • It's only as good as your system for filing. We file by job number and client, without that it would be unusable, figure that out when you implement.
    • Sometimes it's slow to load.
    Incentivized
    Read full review
    Likelihood to Renew
    OpenText
    No answers on this topic
    Revver
    We do not have any issues with eFile Cabinet. It has become just part of our daily life - finish files and projects and save all the documentation here. Need to research? Find it in eFile. I personally cannot imagine my job without it.
    Incentivized
    Read full review
    Usability
    OpenText
    No answers on this topic
    Revver
    eFileCabinet gets the job done and is fairly easy to use once you find a few workarounds and understand how the software works. Using the browser interface next to the desktop sidekick app is needed when it should all be included in a single app. Users always wonder "why do I have to open both the browser and the sidekick interfaces to do a simple task". Basically one does what the other doesn't do and Sidekick is needing to be open regardless for the printer/scanner upload functions, but is limited on what you can do compared to the browser interface. The mac Sidekick is still in beta and makes me wonder how much longer it will be supported or updated...
    Incentivized
    Read full review
    Performance
    OpenText
    No answers on this topic
    Revver
    The software loads very quickly, their servers are great. The software can be a tad buggy or quirky at times but it gets the job done which is why it's an 8 out of 10 rating. Their desktop printer and scanner software could use an update so that windows updates don't break it from time to time too.
    Incentivized
    Read full review
    Support Rating
    OpenText
    No answers on this topic
    Revver
    It makes workflow so much easier, including the ability to save in the cloud makes it accessible from anywhere. I save very little on our server now which means this also makes filing more secure. I literally save and research via the platform several times a day.
    Incentivized
    Read full review
    Implementation Rating
    OpenText
    No answers on this topic
    Revver
    I don't know as it happened before I started working here
    Incentivized
    Read full review
    Alternatives Considered
    OpenText
    XMedius does faxing for a quick response from an end user where Egnyte is best suited for secure file transfer.
    Read full review
    Revver
    We find eFileCabinet to be more secure than the alternative products we were using at the time, around 5 years ago. The system is far more robust and better suited the large number of files we needed to store, plus the amount of security and restrictions we needed to be able to provide for our clients
    Incentivized
    Read full review
    Return on Investment
    OpenText
    • I m not sure on pricing or how XMedius is pricing solutions now
    • Cloud-based / vs On-Prem I think my vote always goes for on Prem
    • ROI (not my field)
    Read full review
    Revver
    • Pricing is budget friendly.
    • Pay only for the number of users you need. I needed 2, so I pay for 2. Other DMS programs come with up to 5 users and charge accordingly. This gives me the flexibility to grow my business at my rate - not someone else's.
    Incentivized
    Read full review
    ScreenShots

    OpenText XM Fax Screenshots

    Screenshot of Track your faxes through an event log tab.Screenshot of Built-in viewer in the web client: XMediusFAX® allows you to view faxes directly in your browser without having to download files.Screenshot of Download the free XMediusFAX® application for Android, iPhone or iPad and send secure faxes from your mobile.Screenshot of Choose your fax recipients (Device contacts, Fax service Phone Book, Favorites).Screenshot of Select your documents from any file management application available on your mobile device.Screenshot of Configure your fax options (priority, resolution, retries).

    Revver Screenshots

    Screenshot of Home Page with Favorite documents, to-do lists, recent documents, and navigation barScreenshot of Folder and documents in Revver, with the in-app Previewer and Document tools on the right.Screenshot of Document requests for requesting specific documents and storing to a precise locationScreenshot of Workflow Engine for powering simple tasks or entire document processesScreenshot of A Dashboard in Revver Reports showing an example of invoices received during the yearScreenshot of Customizable security policies for users. Revver also includes 2FA, access controls, and automatic retention and disposal policies.