eFileCabinet makes our files feel safe and secure
Updated August 23, 2018

eFileCabinet makes our files feel safe and secure

Ranae Hager | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with eFileCabinet

eFileCabinet is currently used by our entire company, including one outside contractor. With our previous document storage system, we were happy but concerned about security. eFileCabinet solves the security concerns for us, it allows us to send documents with special limitations and passwords.

Its search features and organization structure also allows us to quickly find the documents we need. We can also hide certain drawers, or cabinets for select users in our company.

With their SecureDrawer program, we can share documents with our clients or allow them to share with us while still applying restrictions and limitations when needed.
  • The ability to set restrictions on documents sent out or stored in the system is one great strong suit of eFileCabinet.
  • It gives us the confidence that our documents are safe.
  • eFileCabinet has excellent technical support. When needed, I can call or email them and the problem is usually solved in that moment or that day. They have also worked directly with our IT Support Service to get things set up on our server.
  • The search features are frequently used by me. You can limit where the search takes place, and even search within a search to narrow down your results. The side panel lets you preview the documents as well so most often I don't even need to fully open a document to get the information I need.
  • SecureDrawer could use improvement, it doesn't feel completely intuitive to the user, sometimes I find myself confused or irritated while trying to set up someone, or re-map folders.
  • eFileCabinet is an integral part of our system, it's return on investment is intangible.
We find eFileCabinet to be more secure than the alternative products we were using at the time, around 5 years ago.
The system is far more robust and better suited the large number of files we needed to store, plus the amount of security and restrictions we needed to be able to provide for our clients.
eFileCabinet is well suited for companies with lots of clients and documents to store for each client. Users can scan using a scanner, or "print" from a PDF file. You can also drag and drop, or send straight from office products such as Excel or Outlook.

eFileCabinet may not be well suited for those who do not have a large number of files to store. If you are looking for a storage system just for your company, and you don't frequently need to look up or send documents - this may be too robust for you.