Oracle Access Management delivers risk-aware, end-to-end multifactor authentication (MFA) and single sign-on (SSO) that integrate identities and systems across cloud and on-premises.
N/A
Riskified
Score 8.0 out of 10
Enterprise companies (1,001+ employees)
Riskified, headquartered in Tel Aviv, helps businesses to realize the potential of eCommerce by making it safe, accessible, and frictionless. Their eponymous platform allows online merchants to create trusted relationships with their consumers. Leveraging machine learning that benefits from a global merchant network, the platform identifies the individual behind each online interaction, helping merchants eliminate risk and uncertainty.
OAM is designed to be scalable, and it can handle large-scale deployments with thousands of users and applications. It provides a centralized framework for managing access to web applications and resources, enabling organizations to define and enforce security policies across their entire IT environment. OAM offers a range of authentication and authorization mechanisms, including multi-factor authentication and OAuth-based authentication, making it suitable for organizations that need to meet different security and compliance requirements.
It is very appropriate when customers are placing orders using their credit cards instead of using PayPal. We work very hard to make sure that we are protected when orders are placed, as well as customers, and Riskified helps us to make that happen. It is an organized system that is easy to understand and navigate, and I would recommend it to other businesses!
Oracle Access Management allows superior session management capabilities. It can maintain and terminate session states using access engine and endpoint cookies or security tokens.
It allows for automated single sign-on as well as protocol translation.
The suite allows for real-time fraud detection and prevention capabilities. This is especially useful where our applications are accessed by tens of thousands of users simultaneously.
Collaboration; Riskified builds strong relationships with their clients and works to always meet the clients' needs
Ascend; This is a great way for Riskifieds clients to meet, collaborate and learn from each other
Innovations; Riskified puts a huge emphasis on listening to their clients and finding a way to meet their needs, whether it's chargeback related, fraud screening related or abuse related.
The product could be improved by simplifying changing the master password. That is, if you change a password in one place, it would be good to automate changing the password for all the gateways so that change is less complicated.
It should be more Customizable for Customer Specific needs.
Oracle Access Management connects well with Oracle Database but doesn't work smoothly with Microsoft AD.
Missing functionality/ explanation: not having full understanding why some orders with multiple "red flags" are accepted/approved by Riskified
Missing functionality: It would be great if there was an option to resubmit an order after approving a second look (so that the customer doesn't have to place a second order)
The support I've received isn't always uniform (sometimes the agent will ask me to provide additional information about an order, sometimes they won't. It seems to be random?)
We are likely to renew our use of Riskified. Their solution has become a critical component of our fraud prevention strategy and day-to-day operations. The combination of increased approval rates, reduced chargeback risk, and operational efficiency has delivered consistent value. Additionally, their collaborative approach and alignment with our customer experience goals reinforce our confidence in continuing the partnership long term.
Usability with this platform is pretty good after you get a handle of things. I must say for new users it can take some time for training and adoption. This however is not just limited to Oracle products but most major ERP. Once you get past the initial training period all should be well from there.
Its very intuitive and I blieve that its well build ,someties I hae to train new colleagues at the team and I have to show them the tool and how they can work with it and normally they have no problem at all to work with it only with one fast and simple explanation
One of the most impressive things about Riskified, that really sets them apart from their competitors, is their client service. We have a dedicated account manager who is highly knowledgeable about both Riskified and our business and is very easy to work with. Riskified has supported us as our business has grown and evolved.
Both are great products. From a technical point of view Oracle Access Management implementation is relatively simple due to the possibility to adjust the functionality and appearance of the system to the customer's needs. SAP is a robust product but not user friendly and more expensive. Overall cost and product functionality was what drove us to implement Oracle Access Management.
We decided in favor of Riskified since cost/benefit wise was the best product. It is maybe less complete than its competitors, but you don't always need to be the "ultimate universal" solution to everything if you do your job well
Since implementing and working with Riskified we have seen a steady decrease in our fraud losses on our e-commerce orders. Riskified is able to quickly adjust its models to mitigate new trends
By eliminating the need to "challenge" orders we have been able to save on staffing needed for manual review and we have seen a decrease in callback rates for our fraud reviewed orders.
