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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OCI

    Score8.3 out of 10
    N/AOracle Cloud Infrastructure (OCI) is Oracles's infrastructure-as-a-service (IaaS) platform which combines the utility of public cloud with the granular control, security, and predictability of on-premises infrastructure.N/A

    Oracle CRM On Demand

    Score9.1 out of 10
    N/AThe basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A
    Pricing
    OCIOracle CRM On Demand
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OCIOracle CRM On Demand
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    OCIOracle CRM On Demand
    Considered Both Products
    Oracle
    No answer on this topic
    Oracle
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    119 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    111 Answers
    No answers on this topic
    Happy with the feature set
    91%
    Happy with the feature set
    117 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    76 Answers
    No answers on this topic
    Implementation went as expected
    90%
    Implementation went as expected
    104 Answers
    No answers on this topic
    Features
    OCIOracle CRM On Demand
    Infrastructure-as-a-Service (IaaS)
    Comparison of Infrastructure-as-a-Service (IaaS) features of Oracle Cloud Infrastructure and Oracle CRM On Demand
    Feature
    Oracle Cloud Infrastructure
    7.9
    138 Ratings
    4% below category average
    Oracle CRM On Demand
    -
    Ratings
    Service-level Agreement (SLA) uptime8.6133 Ratings00 Ratings
    Dynamic scaling8.4133 Ratings00 Ratings
    Elastic load balancing8.2122 Ratings00 Ratings
    Pre-configured templates7.0122 Ratings00 Ratings
    Monitoring tools7.3133 Ratings00 Ratings
    Pre-defined machine images7.7120 Ratings00 Ratings
    Operating system support7.4132 Ratings00 Ratings
    Security controls8.3134 Ratings00 Ratings
    Automation7.996 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Oracle Cloud Infrastructure and Oracle CRM On Demand
    Feature
    Oracle Cloud Infrastructure
    -
    Ratings
    Oracle CRM On Demand
    8.9
    25 Ratings
    13% above category average
    Customer data management / contact management00 Ratings8.025 Ratings
    Workflow management00 Ratings9.024 Ratings
    Territory management00 Ratings8.024 Ratings
    Opportunity management00 Ratings8.025 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings9.022 Ratings
    Contract management00 Ratings9.024 Ratings
    Quote & order management00 Ratings10.023 Ratings
    Interaction tracking00 Ratings9.024 Ratings
    Channel / partner relationship management00 Ratings10.023 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Oracle Cloud Infrastructure and Oracle CRM On Demand
    Feature
    Oracle Cloud Infrastructure
    -
    Ratings
    Oracle CRM On Demand
    9.7
    24 Ratings
    23% above category average
    Case management00 Ratings10.024 Ratings
    Call center management00 Ratings10.023 Ratings
    Help desk management00 Ratings9.024 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Oracle Cloud Infrastructure and Oracle CRM On Demand
    Feature
    Oracle Cloud Infrastructure
    -
    Ratings
    Oracle CRM On Demand
    8.5
    24 Ratings
    9% above category average
    Lead management00 Ratings8.024 Ratings
    Email marketing00 Ratings9.022 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Oracle Cloud Infrastructure and Oracle CRM On Demand
    Feature
    Oracle Cloud Infrastructure
    -
    Ratings
    Oracle CRM On Demand
    9.0
    24 Ratings
    16% above category average
    Task management00 Ratings9.023 Ratings
    Billing and invoicing management00 Ratings9.022 Ratings
    Reporting00 Ratings9.023 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Oracle Cloud Infrastructure and Oracle CRM On Demand
    Feature
    Oracle Cloud Infrastructure
    -
    Ratings
    Oracle CRM On Demand
    8.5
    24 Ratings
    11% above category average
    Forecasting00 Ratings10.024 Ratings
    Pipeline visualization00 Ratings6.623 Ratings
    Customizable reports00 Ratings9.024 Ratings
    Customization
    Comparison of Customization features of Oracle Cloud Infrastructure and Oracle CRM On Demand
    Feature
    Oracle Cloud Infrastructure
    -
    Ratings
    Oracle CRM On Demand
    8.2
    24 Ratings
    7% above category average
    Custom fields00 Ratings9.024 Ratings
    Custom objects00 Ratings9.024 Ratings
    Scripting environment00 Ratings5.820 Ratings
    API for custom integration00 Ratings9.023 Ratings
    Security
    Comparison of Security features of Oracle Cloud Infrastructure and Oracle CRM On Demand
    Feature
    Oracle Cloud Infrastructure
    -
    Ratings
    Oracle CRM On Demand
    9.5
    25 Ratings
    12% above category average
    Single sign-on capability00 Ratings10.022 Ratings
    Role-based user permissions00 Ratings9.025 Ratings
    Social CRM
    Comparison of Social CRM features of Oracle Cloud Infrastructure and Oracle CRM On Demand
    Feature
    Oracle Cloud Infrastructure
    -
    Ratings
    Oracle CRM On Demand
    9.0
    18 Ratings
    18% above category average
    Social data00 Ratings9.018 Ratings
    Social engagement00 Ratings9.018 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Oracle Cloud Infrastructure and Oracle CRM On Demand
    Feature
    Oracle Cloud Infrastructure
    -
    Ratings
    Oracle CRM On Demand
    9.0
    22 Ratings
    18% above category average
    Marketing automation00 Ratings9.022 Ratings
    Compensation management00 Ratings9.020 Ratings
    Platform
    Comparison of Platform features of Oracle Cloud Infrastructure and Oracle CRM On Demand
    Feature
    Oracle Cloud Infrastructure
    -
    Ratings
    Oracle CRM On Demand
    9.0
    18 Ratings
    17% above category average
    Mobile access00 Ratings9.018 Ratings
    Best Alternatives
    OCIOracle CRM On Demand
    Small Businesses
    IBM Cloud Object Storage
    Score9 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    IBM Cloud Bare Metal Servers
    Score8.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    SAP on IBM Cloud
    Score9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OCIOracle CRM On Demand
    Likelihood to Recommend
    8.2
    (150 ratings)
    10.0
    (26 ratings)
    Likelihood to Renew
    9.2
    (7 ratings)
    -
    (0 ratings)
    Usability
    8.7
    (15 ratings)
    9.0
    (2 ratings)
    Availability
    8.8
    (4 ratings)
    -
    (0 ratings)
    Performance
    8.7
    (28 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (20 ratings)
    9.0
    (1 ratings)
    In-Person Training
    9.0
    (3 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.2
    (4 ratings)
    10.0
    (1 ratings)
    Configurability
    9.2
    (3 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.3
    (11 ratings)
    -
    (0 ratings)
    Ease of integration
    9.2
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    9.2
    (4 ratings)
    -
    (0 ratings)
    Professional Services
    10.0
    (6 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    OCIOracle CRM On Demand
    Likelihood to Recommend
    Oracle
    As per our usage Oracle Cloud Infrastructure for almost 6 years hosting 500 + customers I can say its well suited application for any small scale to larger scale application as it can handle that capacity and provide more reliable cloud service only if you need any messaging service like pub/sub or sqs better to consider other services.
    Incentivized
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    Oracle
    I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
    Incentivized
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    Pros
    Oracle
    • Oracle Cloud Infrastructure has a generous free tier, moreso than other hyperscalers, with an always-free tier that guarantees certain products are always free
    • Oracle Cloud Infrastructure allows you to size VMs with differing combinations of CPU and RAM, which is contrary to other hyperscalers that have specific pre-defined combinations only
    • Oracle Cloud Infrastructure regularly provides free certification exam offers
    Incentivized
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    Oracle
    • Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
    • It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
    • Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
    Incentivized
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    Cons
    Oracle
    • Navigating the UI takes lots of getting used to. It reminds me of older GCP (just to get used to where everything is).
    • Permission for different things always seemed to be more difficult than it really needed to be. Once you got them set up you were good but updating anything or creating new permissions for just about anything took longer than I thought it should.
    • Based on how the buttons were laid out, it was pretty easy to delete all of your DNS records, and backing them up was not as intuitive as I'd like with the UI, but it was easy to do using a script.
    Incentivized
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    Oracle
    • The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
    • The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
    Incentivized
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    Likelihood to Renew
    Oracle
    Reliability: Very dependable and stable OCI services have been for the business operations.Performance: The speed and efficiency of OCI in meeting their computing and storage needs.Scalability: The ease and effectiveness of scaling resources up or down to accommodate changing demands.Security: The robustness and effectiveness of OCI's security features in protecting their data and applications.
    Incentivized
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    Oracle
    Because am using oracle last 3 years and it’s great
    Read full review
    Usability
    Oracle
    The services & products in Oracle Cloud Infrastructure needs more improvement to beat other Cloud service providers. The price is good & Security processes are good. We are requiring to put more effort in supporting this Oracle Cloud Infrastructure than other Cloud service providers. Probably better ways are there but is not super easy to find or not super available
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    Oracle
    Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
    Incentivized
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    Reliability and Availability
    Oracle
    Yeah sometimes we had to face unplanned outages due to underlying infrastructure issues, so not every time,e but once in a while we face issues with availability. But the good thing is we have redundancy with DR setup and multi region so we can manage.
    Incentivized
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    Oracle
    No answers on this topic
    Performance
    Oracle
    From the start, I was surprised by response times and image quality accessing windows VMs with RDP. GCP, Azure and -many offerings in AWS- don't perform this speed. Also, that's evident in the quality of Infrastructure Management Team, because I just received one warning regarding a region failure, what confirms that's a mature platform.
    Incentivized
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    Oracle
    No answers on this topic
    Support Rating
    Oracle
    Overall it is amazing, there is always room for improvement. We have weekly updates that tend to slow the program used more and more. We had to change some reports within Oracle because the others wouldn’t load. This is tied to our payroll and the delays are causing many time constraint issues and panic. We have to create a new report when one breaks. Otherwise awesome!
    Incentivized
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    Oracle
    As am using oracle very much satisfy.
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    In-Person Training
    Oracle
    Effective training provided, much data productivity while doing training
    Incentivized
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    Oracle
    No answers on this topic
    Online Training
    Oracle
    detailed and easy to understand.
    Incentivized
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    Oracle
    No answers on this topic
    Implementation Rating
    Oracle
    Very much satisifed with the Oracle Support team during the implementation and Migration of applications
    Incentivized
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    Oracle
    With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
    Incentivized
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    Alternatives Considered
    Oracle
    We used Microsoft Azure and Docker earlier and faced some difficulties like Microsoft Azure and Docker. Occasionally, the generation of large images can delay deployment. It is also necessary for me to admit that Microsoft Azure and Docker have a somewhat steep learning curve. Proper paperwork needs to be there. Docker has issues with performance on a number of platforms. On the other hand, OCI is easy to deploy and easy to understand.
    Incentivized
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    Oracle
    MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
    Incentivized
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    Contract Terms and Pricing Model
    Oracle
    was not part of initial purchase team. Anyways, i think unit pricing and billing frequency is good compared to other Cloud service providers, when it comes to Cloud Capital expenditure & Operational expenditure. Would be more interested in exploring more options where customers can get more cost relaxations on trying out new cloud services in Oracle Cloud Infrastructure for example a new App or a feature
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    Oracle
    No answers on this topic
    Scalability
    Oracle
    We have hosted around 500 + customers on this cloud so till day not faced any major issues, so we can use it for any kind of products and it can hold the load and easily scale based on need.
    Incentivized
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    Oracle
    No answers on this topic
    Professional Services
    Oracle
    Services & Infra wise is ok to use & host applications & services. Security wise also good for a Cloud service provider. It is a interesting area to explore & using it for day to day needs can be further improvised in future probably. Modern day Services like AI and Machine learning could be improved
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    Oracle
    No answers on this topic
    Return on Investment
    Oracle
    • Oracle Cloud helps us build and deploy apps quickly, getting our products out the door faster.
    • With real-time insights from Oracle Cloud, we can give customers personalized experiences that boost satisfaction.
    • Migrating to Oracle saves us cash on hardware and maintenance, which we can use for innovation and growth.
    Incentivized
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    Oracle
    • This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
    Incentivized
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    ScreenShots

    OCI Screenshots

    Screenshot of Oracle Cloud Infrastructure Global FootprintScreenshot of 2-5x Faster Performance vs On-premises and Other Clouds (Storage Review)Screenshot of One Cloud for the Most Intensive Enterprise and Infra-heavy WorkloadsScreenshot of Gen 1 vs Gen 2 Cloud AdvantageScreenshot of Always Free Services