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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle SOA Suite

    Score8 out of 10
    N/AThe rapid adoption of cloud-based applications by the enterprise, combined with organizations’ desire to integrate applications with mobile technologies, is dramatically increasing application integration complexity. Oracle SOA Suite 12c, the latest version of the company's unified application integration and SOA solution, offers a simplified cloud, mobile, on-premises and Internet of Things (IoT) integration capabilities within a single platform.N/A

    Tealium Customer Data Hub

    Score8.7 out of 10
    Enterprise companies (1,001+ employees)
    The Tealium Customer Data Hub powers capabilities across the data supply chain. Tealium universally collects customer data from any source including; websites, mobile applications, devices, kiosks, servers, and files. Data collected is then standardized in the data layer, which drives usage of data for customer engagement and analysis.N/A
    Pricing
    Oracle SOA SuiteTealium Customer Data Hub
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Oracle SOA SuiteTealium Customer Data Hub
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Oracle SOA SuiteTealium Customer Data Hub
    Considered Both Products
    Oracle
    No answer on this topic
    Tealium
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    99%
    Would buy again
    82 Answers
    Delivers good value for the price
    No answers on this topic
    97%
    Delivers good value for the price
    67 Answers
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    81 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    93%
    Lived up to sales and marketing promises
    53 Answers
    Implementation went as expected
    No answers on this topic
    87%
    Implementation went as expected
    60 Answers
    Features
    Oracle SOA SuiteTealium Customer Data Hub
    Tag Management
    Comparison of Tag Management features of Oracle SOA Suite and Tealium Customer Data Hub
    Feature
    Oracle SOA Suite
    -
    Ratings
    Tealium Customer Data Hub
    8.2
    12 Ratings
    0% below category average
    Tag library00 Ratings9.012 Ratings
    Tag variable mapping00 Ratings8.012 Ratings
    Ease of writing custom tags00 Ratings8.012 Ratings
    Rules-driven tag execution00 Ratings9.112 Ratings
    Tag performance monitoring00 Ratings4.311 Ratings
    Page load times00 Ratings8.911 Ratings
    Mobile app tagging00 Ratings8.05 Ratings
    Library of JavaScript extensions00 Ratings9.911 Ratings
    Best Alternatives
    Oracle SOA SuiteTealium Customer Data Hub
    Small Businesses
    No answers on this topic
    Twilio Segment
    Score8.4 out of 10
    Medium-sized Companies
    No answers on this topic
    Treasure AI
    Score9 out of 10
    Enterprises
    No answers on this topic
    Treasure AI
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Oracle SOA SuiteTealium Customer Data Hub
    Likelihood to Recommend
    8.0
    (9 ratings)
    8.5
    (131 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    9.2
    (20 ratings)
    Usability
    9.0
    (1 ratings)
    9.0
    (12 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (4 ratings)
    Support Rating
    6.0
    (1 ratings)
    8.4
    (84 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (2 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Oracle SOA SuiteTealium Customer Data Hub
    Likelihood to Recommend
    Oracle
    Oracle service bus is great to quickly proxy any legacy services exposed as soap service. It's well suited for aggregating multiple services on a single endpoint. We can point to multiple endpoints on the business service and use a round-robin approach to access the endpoints. It's not well suited for data transformation and quick preview of mappings and transformations. It's not great on path to cloud transformation.
    Incentivized
    Read full review
    Tealium
    Well suited: Any company that has a variety of data interspersed across multiple systems and is trying to get a more unified understanding of their customer profile—that enriched customer view of having all these disparate data sources and wanting to bring them together in a relatively seamless manner, and then having that more nuanced understanding of the entirety of the customer and being able to action off of it. Which again, I feel like is a core marketing use case.
    Incentivized
    Read full review
    Pros
    Oracle
    • The Oracle Service Bus makes the management of web services extremely easy. Through its point and click interface, the web service endpoints can be easily modified.
    • The administration console provides useful dashboards to diagnose any service issues.
    Incentivized
    Read full review
    Tealium
    • Activation in real time - it's really good and you can literally see the information being activated in all other technologies that my clients use, like TikTok, Facebook, Google, et cetera. At the time that a client arrives on your website, you have instant data to enrich the profiles and activate on this channel. So this is really good and it's something that Tealium give us the control in order to do that.
    • The other thing is that you have the power to choose what data you want to collect and what data you do not want to collect. Tealium is particularly very good on doing that.
    Incentivized
    Read full review
    Cons
    Oracle
    • Message reporting tied to a database seems counter productive. Better options to eliminate that would not only minimize the maintenance hassle but also gives more ease to manage the product.
    • Polling feature isn't very efficient where the end point JMS queues may still have JMS connections despite not enabling the corresponding poller proxy services.
    • Unable to deploy multiple web services in one go from the OSB Web console.
    Incentivized
    Read full review
    Tealium
    • Audiences—don't they technically exist in Tealium? They are just streamed—no count, no backfill, etc.
    • Working backward to identify issues involves lots of clicking in the UI, going from audience to audience attribute, badge to event attribute, and so on.
    • You have to wait for a Real-Time event to see the payload. There is no sample or other option.
    Incentivized
    Read full review
    Likelihood to Renew
    Oracle
    We have had not many issues with Oracle Service Bus and it's very stable for our requirements. It's highly available and helps us implement Tier1 applications on it.
    Incentivized
    Read full review
    Tealium
    I already know that my company has no plans to discontinue use of Tealium. We are heavily reliant on it due to a huge number of product teams and developers we would have to work with to place tags across many pages. Tealium is already there on the pages, and our application/product teams are familiar with how to integrate it. It is just the simplest way to ensure that new data requirements are implemented in a timely manner.
    Incentivized
    Read full review
    Usability
    Oracle
    It's an excellent enterprise service bus and has very stable features. We have been using it since 2008. We did hit into some issues. But, recreating the service helped fix many issues. Also, deployment to various environments was easy. Also, the plugin on Eclipse helps to build proxy and business services quick and easy.
    Incentivized
    Read full review
    Tealium
    Once you understand how it works and how to implement things, it is a dream and very user friendly. There is the initial learning curve but there are oceans of helpers available to you to help you bridge that initial gap and get going. Take the time to learn it up front and you will never have any problems. And support is great and available to answer questions
    Incentivized
    Read full review
    Reliability and Availability
    Oracle
    No answers on this topic
    Tealium
    It's been flawless as far as I am concerned.
    Incentivized
    Read full review
    Performance
    Oracle
    No answers on this topic
    Tealium
    Sometimes publishing can take longer than expected
    Incentivized
    Read full review
    Support Rating
    Oracle
    We had some issues with MQ connectivity through OSB and our experience was poor with the support team. They do respond. But, it felt like we are ignored and we had bad support. We had to escalate and things used to get dragged for weeks before we get more quality questions on how to pursue investigation.
    Incentivized
    Read full review
    Tealium
    The support team often is so quick to respond and so helpful when it comes to working with the needs of my clients and being able to resolve potential shortcomings or technical issues or surrounding the tool. There have been times more recently that I’ve gotten more generic service rather than the tailored experience that I have come to expect.
    Incentivized
    Read full review
    Online Training
    Oracle
    No answers on this topic
    Tealium
    Did what we needed to onboard us onto the platform
    Incentivized
    Read full review
    Implementation Rating
    Oracle
    No answers on this topic
    Tealium
    Implementation had some bumps in the road and it was new for all of us, but for the most part, it was easier than many other implementations we've done with other technologies.
    Incentivized
    Read full review
    Alternatives Considered
    Oracle
    Oracle being the market leader and has a lot of compatibilities with sources like SOA projects, Oracle database and other JMS feeds.
    Incentivized
    Read full review
    Tealium
    Tealium Customer Data Hub can do it all in one. Whereas, I think by using multiple Tealium Customer Data Hubs, we can utilize what each tool is really good at. In an ideal world, we'd like to use Tealium Customer Data Hub for everything, but one thing that we struggle with is Audience Segmentation, and we are looking for a one touch solution, without a lot of the work since the data is already there.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Oracle
    No answers on this topic
    Tealium
    Like anything it could be cheaper but we still feel we get value from it.
    Incentivized
    Read full review
    Scalability
    Oracle
    No answers on this topic
    Tealium
    Never had an issue, scales as we use it.
    Incentivized
    Read full review
    Professional Services
    Oracle
    No answers on this topic
    Tealium
    Very easy to work with and relatively cost effective
    Incentivized
    Read full review
    Return on Investment
    Oracle
    • Improve customer relations/service
    • Create internal/operational efficiencies
    • Improve business process outcomes
    • Improve compliance & risk management
    • Strong services expertise
    • Pre-existing relationships
    • Strong consulting partnership
    • Product functionality and performance
    Incentivized
    Read full review
    Tealium
    • There has been a near immeasurable return on customer data and improvement of our quality for our physical products due to be in tune with the customer. This has changed our way of doing things for the better to gain a better flow and overall workplace experience.
    • A negative is that Tealium AudienceStream becomes harder to manuever and use data analytics for when a database has been existing for a fairly large amount of time. It goes from an agile ship to a huge vessel that takes many components to be able to move.
    Incentivized
    Read full review
    ScreenShots

    Tealium Customer Data Hub Screenshots

    Screenshot of Data Supply ChainScreenshot of Data LayerScreenshot of Connector MarketplaceScreenshot of Live Event TrackingScreenshot of AudienceStream Dashboard