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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle CRM On Demand

    Score9.1 out of 10
    N/AThe basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A

    SAP Access Control

    Score8.8 out of 10
    N/ASAP Access control streamlines the process of managing and validating user access to applications and data with minimal support from IT, with the goal of giving employees the applications and services they need without exposing data and processes to unauthorized use.N/A
    Pricing
    Oracle CRM On DemandSAP Access Control
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Oracle CRM On DemandSAP Access Control
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Oracle CRM On DemandSAP Access Control
    Considered Both Products
    Oracle
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    15 Answers
    Delivers good value for the price
    No answers on this topic
    93%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    No answers on this topic
    93%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    No answers on this topic
    86%
    Implementation went as expected
    12 Answers
    Features
    Oracle CRM On DemandSAP Access Control
    Sales Force Automation
    Comparison of Sales Force Automation features of Oracle CRM On Demand and SAP Access Control
    Feature
    Oracle CRM On Demand
    8.9
    25 Ratings
    13% above category average
    SAP Access Control
    -
    Ratings
    Customer data management / contact management8.025 Ratings00 Ratings
    Workflow management9.024 Ratings00 Ratings
    Territory management8.024 Ratings00 Ratings
    Opportunity management8.025 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.022 Ratings00 Ratings
    Contract management9.024 Ratings00 Ratings
    Quote & order management10.023 Ratings00 Ratings
    Interaction tracking9.024 Ratings00 Ratings
    Channel / partner relationship management10.023 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Oracle CRM On Demand and SAP Access Control
    Feature
    Oracle CRM On Demand
    9.7
    24 Ratings
    23% above category average
    SAP Access Control
    -
    Ratings
    Case management10.024 Ratings00 Ratings
    Call center management10.023 Ratings00 Ratings
    Help desk management9.024 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Oracle CRM On Demand and SAP Access Control
    Feature
    Oracle CRM On Demand
    8.5
    24 Ratings
    9% above category average
    SAP Access Control
    -
    Ratings
    Lead management8.024 Ratings00 Ratings
    Email marketing9.022 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Oracle CRM On Demand and SAP Access Control
    Feature
    Oracle CRM On Demand
    9.0
    24 Ratings
    16% above category average
    SAP Access Control
    -
    Ratings
    Task management9.023 Ratings00 Ratings
    Billing and invoicing management9.022 Ratings00 Ratings
    Reporting9.023 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Oracle CRM On Demand and SAP Access Control
    Feature
    Oracle CRM On Demand
    8.5
    24 Ratings
    11% above category average
    SAP Access Control
    -
    Ratings
    Forecasting10.024 Ratings00 Ratings
    Pipeline visualization6.623 Ratings00 Ratings
    Customizable reports9.024 Ratings00 Ratings
    Customization
    Comparison of Customization features of Oracle CRM On Demand and SAP Access Control
    Feature
    Oracle CRM On Demand
    8.2
    24 Ratings
    7% above category average
    SAP Access Control
    -
    Ratings
    Custom fields9.024 Ratings00 Ratings
    Custom objects9.024 Ratings00 Ratings
    Scripting environment5.820 Ratings00 Ratings
    API for custom integration9.023 Ratings00 Ratings
    Security
    Comparison of Security features of Oracle CRM On Demand and SAP Access Control
    Feature
    Oracle CRM On Demand
    9.5
    25 Ratings
    12% above category average
    SAP Access Control
    -
    Ratings
    Single sign-on capability10.022 Ratings00 Ratings
    Role-based user permissions9.025 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Oracle CRM On Demand and SAP Access Control
    Feature
    Oracle CRM On Demand
    9.0
    18 Ratings
    18% above category average
    SAP Access Control
    -
    Ratings
    Social data9.018 Ratings00 Ratings
    Social engagement9.018 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Oracle CRM On Demand and SAP Access Control
    Feature
    Oracle CRM On Demand
    9.0
    22 Ratings
    18% above category average
    SAP Access Control
    -
    Ratings
    Marketing automation9.022 Ratings00 Ratings
    Compensation management9.020 Ratings00 Ratings
    Platform
    Comparison of Platform features of Oracle CRM On Demand and SAP Access Control
    Feature
    Oracle CRM On Demand
    9.0
    18 Ratings
    17% above category average
    SAP Access Control
    -
    Ratings
    Mobile access9.018 Ratings00 Ratings
    Best Alternatives
    Oracle CRM On DemandSAP Access Control
    Small Businesses
    Salesflare
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    ManageEngine ADManager Plus
    Score9.1 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    ManageEngine ADManager Plus
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Oracle CRM On DemandSAP Access Control
    Likelihood to Recommend
    10.0
    (26 ratings)
    9.5
    (18 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    Usability
    9.0
    (2 ratings)
    10.0
    (4 ratings)
    Support Rating
    9.0
    (1 ratings)
    7.0
    (3 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Oracle CRM On DemandSAP Access Control
    Likelihood to Recommend
    Oracle
    I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
    Incentivized
    Read full review
    SAP
    Appropriate for SAP hrs hierarchy integration and can have multiple hierarchies of org structures adopted as alternative workflow support. Cons of access control are the logs of firefighter usage are still limited in depth and does not evolve to adop more cloud products which are coming at a plaster pace than the ac product as such.
    Read full review
    Pros
    Oracle
    • Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
    • It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
    • Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
    Incentivized
    Read full review
    SAP
    • SAP Access Control ensures that our services are accessed by the right users since it send me alerts when an employee tries to access any application. That way, I am able to either authorize or cancel the request to safeguard of company data.
    • With SAP Access Control, it is easy to automate and monitor how our team access services and applications. SAP Access Control has an automatic feature that notifies me when employees access applications and services and the issues they are encountering.
    • In addition, SAP Access Control add security on employees login to ensure that their data on the applications are encrypted to never leak to cyber attackers.
    Incentivized
    Read full review
    Cons
    Oracle
    • The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
    • The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
    Incentivized
    Read full review
    SAP
    • It still uses the webdynpro for the front end. All webdynpro applications should be migrated to Fiori for a better user experience.
    • Some functionalities can't manage in mass way. I.E. building derive roles/multiple single roles,
    • Interface with LDAP is not efficient.
    Incentivized
    Read full review
    Likelihood to Renew
    Oracle
    Because am using oracle last 3 years and it’s great
    Read full review
    SAP
    We are very happy with it.
    Read full review
    Usability
    Oracle
    Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
    Incentivized
    Read full review
    SAP
    This is a great tool for a medium to large sized company. SAP Access Control requires a great deal of SAP knowledge to use, but it is certainly information that can be learned. Their customer support is wonderful and easy to work with. The overall usability is great. I greatly recommend this software.
    Incentivized
    Read full review
    Support Rating
    Oracle
    As am using oracle very much satisfy.
    Read full review
    SAP
    This product fulfills all our requirements. We can use this for user management, role management, risk analysis, business role management, workflow management. Initial configuration takes a lot of effort. Otherwise it's a great product for the end user. SAP Access Control tool performance needs improvement, sometimes it slows down the processing time for requests.
    Incentivized
    Read full review
    Implementation Rating
    Oracle
    With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Alternatives Considered
    Oracle
    MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
    Incentivized
    Read full review
    SAP
    Pricing was higher for the cloud version of the BTP service - IAG. SAP Access Control pretty much facilitates everything we are looking for as an enterprise with an efficient dollar cost ROI for the services we are looking for. Also, there were many features on the cloud version which came bundled with the license and we had to pay for them even though we did not actually use these products.
    Incentivized
    Read full review
    Return on Investment
    Oracle
    • This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
    Incentivized
    Read full review
    SAP
    • Reducing risk of fraud. Implementing SAP Access Control allows analysis of every role assigned to a job on the organization. Through this analysis, weakness on roles are detected, corrected and monitored. As the users feel the change, they also feel that they are being monitored, preventing any intent to use his position and privileges to take personal advantage. So a major impact to organizations is to reduce the financial lost due to frauds.
    • Reducing cost for monitoring. Another positive impact is lowering the cost of monitoring. This is twofold: First, a rather small team can manage access management. Second, through the use of SAP Access Control the complete universe of roles and users can be monitored without increasing the cost for the continuous monitoring.
    • During transactions. The use of SAP Access Controls allows detection of transactions that, from an information security point of view, require some redesign. When SAP GCR is implemented, you make some discoveries such as: obsolete transactions, transactions with no authorization objects and the like. The transactions with these problems can be left out of the active roles, waiting for remediation of the issues found.
    Incentivized
    Read full review
    ScreenShots