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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle Database

    Score8.2 out of 10
    N/AOracle Database, currently in edition 23ai, is a converged, multimodel database management system. It is designed to simplify development for AI, microservices, graph, document, spatial, and relational applications.

    $0.05

    per hour

    UserIQ

    Score8 out of 10
    N/AUserIQ is a walkthrough tool that aims to empower SaaS companies to deliver what each user needs to be successful in every moment, starting with adoption. According to the vendor, key benefits include: effectively scale onboarding increase feature usage accelerate time-to-value ultimately drive more revenue throughout the customer journeyN/A
    Pricing
    Oracle DatabaseUserIQ
    Editions & Modules
    Oracle Base Database Service - Standard
    $0.0538
    per hour
    Oracle Base Database Service - Enterprise
    $0.1075
    per hour
    Oracle Base Database Service - High Performance
    $0.2218
    per hour
    Standard Edition
    Contact Sales
    Enterprise Edition
    Contact Sales
    Personal Edition
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    Oracle DatabaseUserIQ
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Oracle DatabaseUserIQ
    Considered Both Products
    Oracle
    No answer on this topic
    UserIQ
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    24 Answers
    No answers on this topic
    Delivers good value for the price
    83%
    Delivers good value for the price
    19 Answers
    No answers on this topic
    Happy with the feature set
    89%
    Happy with the feature set
    25 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    14 Answers
    No answers on this topic
    Implementation went as expected
    91%
    Implementation went as expected
    21 Answers
    No answers on this topic
    Features
    Oracle DatabaseUserIQ
    Relational Databases
    Comparison of Relational Databases features of Oracle Database and UserIQ
    Feature
    Oracle Database
    8.3
    7 Ratings
    2% above category average
    UserIQ
    -
    Ratings
    ACID compliance8.47 Ratings00 Ratings
    Database monitoring8.77 Ratings00 Ratings
    Database locking8.77 Ratings00 Ratings
    Encryption9.06 Ratings00 Ratings
    Disaster recovery8.86 Ratings00 Ratings
    Flexible deployment6.47 Ratings00 Ratings
    Multiple datatypes8.17 Ratings00 Ratings
    Security
    Comparison of Security features of Oracle Database and UserIQ
    Feature
    Oracle Database
    -
    Ratings
    UserIQ
    10.0
    3 Ratings
    16% above category average
    Role-based user permissions00 Ratings10.03 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Oracle Database and UserIQ
    Feature
    Oracle Database
    -
    Ratings
    UserIQ
    9.3
    5 Ratings
    7% above category average
    API00 Ratings7.14 Ratings
    Integration with Salesforce.com00 Ratings10.03 Ratings
    Integration with Marketo00 Ratings9.01 Ratings
    Integration with Eloqua00 Ratings10.01 Ratings
    Customer Data Extraction / Integration
    Comparison of Customer Data Extraction / Integration features of Oracle Database and UserIQ
    Feature
    Oracle Database
    -
    Ratings
    UserIQ
    7.8
    4 Ratings
    11% below category average
    Product usage00 Ratings8.04 Ratings
    Help desk / support tickets00 Ratings7.54 Ratings
    Customer Success Management
    Comparison of Customer Success Management features of Oracle Database and UserIQ
    Feature
    Oracle Database
    -
    Ratings
    UserIQ
    8.0
    4 Ratings
    7% below category average
    NPS surveys00 Ratings7.14 Ratings
    Sponsor tracking00 Ratings9.01 Ratings
    Customer profiles00 Ratings8.53 Ratings
    Automated workflow00 Ratings6.14 Ratings
    Internal collaboration00 Ratings9.02 Ratings
    Customer health scoring00 Ratings9.04 Ratings
    Customer segmentation00 Ratings7.54 Ratings
    CSM Reporting & Analytics
    Comparison of CSM Reporting & Analytics features of Oracle Database and UserIQ
    Feature
    Oracle Database
    -
    Ratings
    UserIQ
    9.5
    3 Ratings
    12% above category average
    Customer health trends00 Ratings10.02 Ratings
    Engagement analytics00 Ratings8.53 Ratings
    Revenue forecasting00 Ratings10.01 Ratings
    Dashboards00 Ratings9.53 Ratings
    Best Alternatives
    Oracle DatabaseUserIQ
    Small Businesses
    Amazon RDS
    Score8.1 out of 10
    ClientSuccess
    Score6 out of 10
    Medium-sized Companies
    SingleStore
    Score8.2 out of 10
    ChurnZero
    Score7.9 out of 10
    Enterprises
    SAP IQ
    Score5.4 out of 10
    Gainsight CS
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Oracle DatabaseUserIQ
    Likelihood to Recommend
    8.2
    (199 ratings)
    7.5
    (6 ratings)
    Likelihood to Renew
    9.0
    (6 ratings)
    -
    (0 ratings)
    Usability
    7.6
    (13 ratings)
    8.1
    (2 ratings)
    Support Rating
    7.0
    (5 ratings)
    9.5
    (2 ratings)
    Implementation Rating
    9.6
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Oracle DatabaseUserIQ
    Likelihood to Recommend
    Oracle
    We migrated from NoSQL to an Oracle database. One of the reasons was robust backup and recovery options available in the Oracle database, which provide zero data loss. A transactional database like Oracle is a better fit for our use case than NoSQL. On a large scale, deployment was evaluated as a cheaper option than the NoSQL engine. This conclusion came even after considering Oracle license is expensive.
    Incentivized
    Read full review
    UserIQ
    In UserIQ campaigns, you can probably create whatever content you have in mind for your campaigns using IFrames. You can probably implement whatever content you have in mind for your campaigns using IFrames in UserIQ campaigns.
    Incentivized
    Read full review
    Pros
    Oracle
    • Supports most of the Operating Systems like Unix, Linux and Windows Server.
    • It works well in high load environment under intense parallel transactions setup.
    • Highly reliable DBMS, especially RAC is very much reliable.
    • Well managed and predictable release of security patches.
    • We have highly scaled it from on-prem to a cloud cluster environment for our product.
    • One of the best-performing DBMSs on Linux machines under test delivers high throughput (QPS).
    Incentivized
    Read full review
    UserIQ
    • Have a really easy way to tag features and know what you're tracking.
    • Great, simple user walkthroughs that you can plug into your app to improve onboarding or increase feature adoption.
    • Some interesting dashboard views and you can slice users/accounts many different ways.
    • Pretty user-friendly interface.
    • Easy to collect qualitative data (nps, survey, etc.).
    Incentivized
    Read full review
    Cons
    Oracle
    • The memory demand and management makes it impossible to run it in a container.
    • It is hard to perform local unit testing with Oracle even using the personal edition (aggressive all the available memory grab for itself).
    • Lack of built in database migrations (e.g. as Flyway).
    • The need to install the Oracle client in addition to its drivers.
    • The cost of running it, especially in the Cloud.
    • Comes with very spartan community grade client/management tools whereas the commercial offerings tend to demand a premium price.
    Incentivized
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    UserIQ
    • Getting the hang of the walkthroughs took me awhile and was hard for me to understand, but now I understand and love them!
    Incentivized
    Read full review
    Likelihood to Renew
    Oracle
    There is a lot of sunk cost in a product like Oracle 12c. It is doing a great job, it would not provide us much benefit to switch to another product even if it did the same thing due to the work involved in making such a switch. It would not be cost effective.
    Incentivized
    Read full review
    UserIQ
    No answers on this topic
    Usability
    Oracle
    Many of the powerful options can be auto-configured but there are still many things to take into account at the moment of installing and configuring an Oracle Database, compared with SQL Server or other databases. At the same time, that extra complexity allows for detailed configuration and guarantees performance, scalability, availability and security.
    Incentivized
    Read full review
    UserIQ
    This rating is given as to a certain degree it is useful - as in the customer health dashboard and providing a very fast service which is easy to use for our users. However, as mentioned prior, the exportation of this data into presentable information (presentation style) is not really possible without doing yourself via screenshots and interpreting the data.
    Incentivized
    Read full review
    Support Rating
    Oracle
    1. I have very good experience with Oracle Database support team. Oracle support team has pool of talented Oracle Analyst resources in different regions. To name a few regions - EMEA, Asia, USA(EST, MST, PST), Australia. Their support staffs are very supportive, well trained, and customer focused. Whenever I open Oracle Sev1 SR(service request), I always get prompt update on my case timely. 2. Oracle has zoom call and chat session option linked to Oracle SR. Whenever you are in Oracle portal - you can chat with the Oracle Analyst who is working on your case. You can request for Oracle zoom call thru which you can share the your problem server screen in no time. This is very nice as it saves lot of time and energy in case you have to follow up with oracle support for your case. 3.Oracle has excellent knowledge base in which all the customer databases critical problems and their solutions are well documented. It is very easy to follow without consulting to support team at first.
    Incentivized
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    UserIQ
    Customer service and support is one of the biggest strengths for UserIQ, whenever there has been any issues or confusion, the help service is very effective and friendly to support us and get to a conclusion within no time, hence why the ranking given is extremely high for this factor. I would not say any improvement is needed in terms of this aspect of the company.
    Incentivized
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    Implementation Rating
    Oracle
    Overall the implementation went very well and after that everything came out as expected - in terms of performance and scalability. People should always install and upgrade a stable version for production with the latest patch set updates, test properly as much as possible, and should have a backup plan if anything unexpected happens
    Read full review
    UserIQ
    No answers on this topic
    Alternatives Considered
    Oracle
    Because of a rich user base and support for any critical issue, this is one of the best options to choose. In case the project has a TCO issue, it can compromise and choose Postgres as the best alternative. SQL server is also good and easy to code and maintain but performance is not as good as the Oracle
    Incentivized
    Read full review
    UserIQ
    When comparing with the other product of the market we realize UserIQ brings the best outcome beneath the price so we choose UserIQ apart from other products.
    Incentivized
    Read full review
    Return on Investment
    Oracle
    • Multiple applications can use the same database and still get high performance
    • Licensing cost is still a concern compared to the other options available in the market that are very very inexpensive
    • Almost a maintenance free database
    • Oracle Grid makes life easy in terms of monitoring and managing the databases
    Incentivized
    Read full review
    UserIQ
    • UserIQ has let us communicate more effectively with our customers. We have seen a reduction in calls to customer service on how to utilize and update items on our SaaS UI.
    Incentivized
    Read full review
    ScreenShots