Oracle Siebel CRM vs. TIBCO MDM

As an end user, I would not recommend this solution for enterprise deployment. Lack of support for modern browsers, slow performance, and poor searchability - these things set Siebel CRM in the rear of the pack. There was no great mobile solution either, so that can be bothersome especially for road warriors like myself.

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TIBCO MDM is one of the best programs that boost your computer skills and other elements to provide a professional experience to your entire work department, this program is a helping hand for the skills of each of its users since it also works to the growth of the company and the performance of your work tasks and data management is why it is always a pleasure to recommend it.

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• Great data model: the out of the box version comes with standard objects that support most of the industries business models: Finance, Communications, Utilities, Public Sector, Life Sciences to name a few.
• Ease of implementation: implementation is done by configuring standard objects or creating new objects; additional level of customization via script is also possible.
• Lots of resources available on the product
• Supported by Oracle one of the world leader in IT
• Multiple developers can configure and test concurrently in their own workspace and then merge the result in the main application.

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• Auditing/versioning/event logs are helpful and effective.
• Data model is very capable and flexible and provides advanced functionality out of the box.
• Highly customizable, almost intimidating the number of options.
• The bundled components (Patterns and ActiveSpaces) are necessary and are what really give the tool so many capabilities.

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• Migrations between environments is one area that could be improved, with tools to compare and move data elements (source vs target).
• Easier ways to identify, through email or a web page, the health of the overall system (components, marketing campaigns, tasks, servers, etc).
• The UI seems to be improved with the newer versions of Siebel, but I believe it requires a lot of new features. It seems that other CRM solutions that are cloud-based are putting a lot of emphasis on the Usability and presentation, things where Siebel may need to catch up...

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• Onboarding process was a bit difficult.
• data visualizations could have a better UI.
• Dashboard sometimes seems crowded, so another UI issue.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Oracle Siebel CRM is an older Sales CRM, so many of it's features aren't as current as ones used today. However, it has a smoother and easy-to-use UI. We're glad that we can still access Oracle Siebel CRM because it's easier to find older information that we can't easily find in our Salesforce Lightning CRM tool.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I give TIBCO MDM 10 out of 10 since on my end it has been easy to use due to it's easy to use and intuitive UI.

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We no longer have support for our Oracle Siebel CRM. When we did, the support was slow to get some things fixed, therefore, there was a lot of downtime. Of course, this slowed down our overall productivity and increased our overall frustration with the tool. However, it would be nice if we still had some support with it since we still do access it from time to time.

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Independently Invited by TrustRadius

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We also connect to Oracle Business Intelligence, which is not even an option of the list of products above (that's always encouraging when products are missing from lists!) This connects to campaigns in Siebel along with users writing reports based on data from Siebel. I don't think OBIEE stacks up that great with other systems because it seems to be lacking in reports, and those who can make them have to be quite technical. Oracle Database I think stacks up because of how robust and speedy (at times) it can be

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Independently Invited by TrustRadius

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It is quite better than Microsoft Access, as Microsoft Access is an already known software to all which is simple, easy, and productive; many people want a change in the software which is already present in the PC, so I chose this software, which is totally different and better than ever, to be the simplest and the most productive and the most powerful data management software.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

As I said earlier it is used across the entire Techstars business unit but narrowing down to the marketing department it has been highly scalable in areas like

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• This has all my company needs for sales analytic. It has helped our call center and the sales portal become more lean and require less resources for their day-to-day.
• We use its research and direct email capabilities and use it to target specific groups of potential clients. We have seen an improvement of nearly 20%.
• We have clients who have used a few modules like bill summary, campaign management and customer information. Oracle Siebel CRM has helped them reap ROI within a year from going live.

• TIBCO MDM is of great help when the pace and amount of work increases, there is a lot of data that has to be analyzed, this program has the mission of simplifying these processes.
• I am very grateful to this program because I can leave tasks in your hands through automation that allows me to be much more versatile.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info