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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PagerDuty

    Score8.5 out of 10
    N/APagerDuty, Inc. (NYSE:PD) provides digital operations management. Serving organizations of all sizes, PagerDuty aims to help them deliver a perfect digital experience to their customers, every time.

    $25

    per month per user

    IBM Turbonomic

    Score8.5 out of 10
    Enterprise companies (1,001+ employees)
    IBM Turbonomic, now part of the Concert platform, is a performance and cost optimization platform for public, private, and hybrid clouds used by cloud, infrastructure operations, and architecture to assure application performance while eliminating inefficiencies by dynamically resourcing applications through automated actions. One of the key features of IBM Turbonomic is its ability to continuously adjust…N/A
    Pricing
    PagerDutyIBM Turbonomic
    Editions & Modules
    Professional
    $25
    per month per user
    Business
    $49
    per month per user
    Enterprise
    Contact Sales
    IBM® Turbonomic On-Prem
    Varies - Request a Quote
    per month IBM Turbonomic On-prem optimizes data center resources in real time, ensuring app performance at the lowest cost by aligning infrastructure supply with dynamic application demand.
    IBM® Turbonomic Cloud Standard
    Varies - Request a Quote
    per month For customers with more than USD 1.6 million in annual cloud spend or 50 Managed Virtual Servers (MVS) or greater
    IBM® Turbonomic Hybrid Standard
    Varies - Request a Quote
    per month Advanced hybrid cloud optimization capabilities for customers with 200 managed virtual servers (MVS) or more
    Offerings
    Pricing Offerings
    PagerDutyIBM Turbonomic
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsDiscount available for annual pricing.Volume discounting available.
    More Pricing Information
    Features
    PagerDutyIBM Turbonomic
    Cloud Management
    Comparison of Cloud Management features of PagerDuty and IBM Turbonomic
    Feature
    PagerDuty
    -
    Ratings
    IBM Turbonomic
    8.0
    24 Ratings
    9% below category average
    Cloud Management Security00 Ratings7.818 Ratings
    Automation and Orchestration00 Ratings8.725 Ratings
    Cost Management00 Ratings7.926 Ratings
    Cloud Management Performance Monitoring00 Ratings8.426 Ratings
    Governance and Compliance00 Ratings7.624 Ratings
    Resource Management00 Ratings9.325 Ratings
    Systems Integration00 Ratings6.725 Ratings
    Best Alternatives
    PagerDutyIBM Turbonomic
    Small Businesses
    No answers on this topic
    Rackspace Fabric
    Score6.3 out of 10
    Medium-sized Companies
    No answers on this topic
    Cisco Intersight
    Score8.9 out of 10
    Enterprises
    No answers on this topic
    Cisco Intersight
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PagerDutyIBM Turbonomic
    Likelihood to Recommend
    8.6
    (173 ratings)
    8.6
    (156 ratings)
    Likelihood to Renew
    8.8
    (6 ratings)
    9.0
    (24 ratings)
    Usability
    7.3
    (5 ratings)
    7.7
    (21 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (3 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (6 ratings)
    Support Rating
    9.0
    (86 ratings)
    8.0
    (25 ratings)
    In-Person Training
    -
    (0 ratings)
    8.2
    (3 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (3 ratings)
    Implementation Rating
    8.2
    (2 ratings)
    9.7
    (18 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (3 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    7.3
    (4 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (3 ratings)
    User Testimonials
    PagerDutyIBM Turbonomic
    Likelihood to Recommend
    PagerDuty
    To be sincere, PagerDuty is a powerful, intelligent, and dependable on-call and incident management tool that provides amazing solutions to our company. Therefore, if someone is looking for reliability and accuracy in incident management, I will not hesitate to recommend PagerDuty. It is easy to use, and it will give you value for money.
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    IBM
    Datacenter Consolidation and Hardware Optimization: This scenario is relevant to you as a hardware manager. It applies when you have physical servers (like Power or System z) and want to maximize virtual machine density. Why it works: IBM Turbonomic analyzes the peak usage times of each VM. If VM "A" is active during the day and VM "B" at night, it places them on the same physical host. Ideal scenario: Data migration projects or when you're told, "[...], there's no budget for more servers this year, make everything fit on what we have." Consolidación de Datacenters y Optimización de Hardware,Este escenario te toca de cerca como encargado de Hardware. Cuando tienes servidores físicos (como los Power o System z) y quieres maximizar la densidad de máquinas virtuales.Por qué funciona: IBM Turbonomic analiza las horas pico de cada VM. Si la VM "A" es activa de día y la VM "B" de noche, las coloca en el mismo host físico.Escenario ideal: Proyectos de migración de datos o cuando te dicen: "[...], no hay presupuesto para más servidores este año, haz que quepa todo en lo que tenemos". This review was originally written in Spanish and has been translated into English using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.
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    Pros
    PagerDuty
    • PagerDuty sends the alerts set on high severity incidents on time and never misses any single instance.
    • PagerDuty help to send alert to mobile calls and Team channel for outage.
    • PagerDuty also resolves some of the high severity incidents as part of self healing mechanism.
    Incentivized
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    IBM
    • Presentation is nice. Its easy to understand what your looking at and the data that is being presented to you.
    • Properly identify resource utilization and recommendations for action on how VMs can be improved and resources can be better utilized.
    • It was also able to tell us the same information and analysis for cloud resources. I was not expecting that.
    Incentivized
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    Cons
    PagerDuty
    • When I open PagerDuty the page does look a little cluttered or busy.
    • It would be nice to go to the page with clear and straightforward instructions on what I must address.
    • Ability to change the color background.
    • Add a timer and alarms for tasks that need completed.
    Incentivized
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    IBM
    • It would be nice if the UI included a break-down of features that are both licensed as well as un-licensed. That way, you could not only see what you have, but what you don't.
    • The right-sizing recommendations are great, but very little info is given about why the recommendation is being made. More info would not only increase understanding, but would also help drive decision-making.
    Incentivized
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    Likelihood to Renew
    PagerDuty
    They have been rock solid for us thus far and are not very expensive and to be honest no time to evaluate other software at this point.
    Incentivized
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    IBM
    We are certainly happy with Turbonomic as a whole and have invested quite a bit of time and effort into learning the ins and outs of the product. We have our reporting setup the way we want it and have gained definite value from these features. I will say though that many products nowadays are offering more native monitoring, reporting, and alerting features which may eventually steer us away from this product
    Incentivized
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    Usability
    PagerDuty
    The UI is more complex than I would like. Part of the challenge is that most users use PagerDuty infrequently; I don't remember how I changed a policy last time. Another part of the challenge is that some users expect alerting to be a trivial feature, and are reluctant to invest any time in reading the documentation.
    Incentivized
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    IBM
    Excellent approach to larger VM organizational management. They have an very clean integrated dashboard that allows us to see everything in our environment and what that is doing in real-time. It works on multiple hyper-visors really well and integrates capacity planning on my local site as well as my cloud locations.
    Incentivized
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    Reliability and Availability
    PagerDuty
    No answers on this topic
    IBM
    VMTurbo has not caused any outages by not doing what we expect it to do.
    Incentivized
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    Performance
    PagerDuty
    No answers on this topic
    IBM
    It allocates resources among applications by showing more on the cost breakdown by cloud service, with metrics on cloud provider information like Azure Management, Identity, Networking, Storage with costs per day, and total services costs. This then could facilitate and show the corresponding actions thereafter upon scaling.
    Incentivized
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    Support Rating
    PagerDuty
    PagerDuty is reliable and easy to set up. It gives an effective way to notify the team about critical incidents which results in a faster turnaround time on issues. users can customize their alerts rules based on their preferences. Overall it's effective and easy to use which adds great business value.
    Incentivized
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    IBM
    When I contact support I get a quick response and they are able to solve my problem quickly. I also get a sense that they want to make sure that we are getting value from the product and walk me through whatever steps are needed to accomplish my goals.
    Incentivized
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    In-Person Training
    PagerDuty
    No answers on this topic
    IBM
    Alex (from VMTurbo) has worked with the product for years and helped develop the product. He was very knowledgeable and was able to provide our support team with details knowledge on how to get our deployment configured correctly as well as help with another VMTurbo POC within another customers environment.
    Incentivized
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    Online Training
    PagerDuty
    No answers on this topic
    IBM
    After buying VMTurbo Operations Manager, I was invited to an online user training event. I felt this training was effective and dug just deep enough to be informative yet still keep my attention. Additionally, the webinar was free.
    Incentivized
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    Implementation Rating
    PagerDuty
    When I setup notifications to PD thru the Python API I was impressed with the ease with which I could set up the software/service.
    Incentivized
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    IBM
    The implementation was very simple. Just upload an OVA file and power on the VM. Once it comes up enter some networking information and you can then access the web interface. From there, just begin configuring the system for your environment by adding you license and the various virtual environments and storage through the inventory tab
    Incentivized
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    Alternatives Considered
    PagerDuty
    OpsGenie was useful, mainly for teams already using Atlassian tools, and xMatters was good for handling team communication during incidents, but PagerDuty felt more complete for managing the full incident process in one place. We went with PagerDuty because it manages alerts, escalations, and on-call duties in a more organized and dependable way, which fits better with how our teams work daily.
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    IBM
    As the organization had experience of years in using IBM products, we had the confidence that they will provide us with great support. And we needed a reliable solution as a financial institute to ensure continuous operations. Even though the price was very high, we made the correct decision to go ahead with IBM Turbonomic as the feedback from existing users in the region was very positive. We needed a solution which was capable of handling our automation requirements. All these were green in IBM Turbonomic.
    Incentivized
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    Scalability
    PagerDuty
    No answers on this topic
    IBM
    It’s very scalable.
    Incentivized
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    Professional Services
    PagerDuty
    No answers on this topic
    IBM
    Professional services were always there to guide us in our transformation to the cloud. They understood our business model and then were able to provide guidance on what we needed from the tool.
    Incentivized
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    Return on Investment
    PagerDuty
    • Allow our service to be available 24/7 with minimal downtime, improving customer experience
    • Monitor incidents and allow us to customize/schedule alert notifications, making engineers' jobs easier and preventing turnover
    • Prevent SEVs that could deteriorate, bring down our service, and cost us millions of dollars from loss in bookings
    Incentivized
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    IBM
    • Application performance has been a big one. With Turbonomic keeping everything running at top performance, it can make changes when extra resources are need, quicker than somebody being notified and then making the necessary changes.
    • Turbonomic has been a great cost savings for us on multiple occasions. We use it every time we are improving servers.
    • With the planning feature we get the best performance form new hardware purchases
    Incentivized
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    ScreenShots

    PagerDuty Screenshots

    Screenshot of Similar Incidents [Apple iPad], Open Incidents [iPhone 8], On-Call Schedule Menu [Apple Watch])Screenshot of the Machine Learning with Technical Service Dependencies, used to better understand related incidents.Screenshot of a glimpse of service health and team performance via PagerDuty’s Intelligent Dashboards.

    IBM Turbonomic Screenshots

    Screenshot of IBM Turbonomic Action Center, where it shows the list of optimization actions across the global environment—on-prem and cloud—that should be taken to minimize cost while assuring performance.Screenshot of IBM Turbonomic Application, a view that shows the global environment across private and public infrastructure from the context of individual application components. Users can optimize one application at a time by viewing each app's pending actions. The Supply Chain at left shows all of the entities across applications and their interdependencies.Screenshot of The IBM Turbonomic Cloud Executive Dashboard, an out of the box dashboard that allow users to rapidly communicate value to executives. This view shows the cloud cost savings opportunities realized and not yet realized over any time period.Screenshot of The IBM Turbonomic On-prem Executive Dashboard, an out of the box dashboard that allow users to rapidly communicate value to executives. This view shows the savings opportunities realized and not yet realized over any time period.Screenshot of an IBM Turbonomic Cloud view, where the public cloud environment(s) and all of the pending actions required to bring them into an efficient, performant state. The Supply Chain at left shows all of the entities in the public cloud(s) and their interdependencies.Screenshot of The IBM Turbonomic On-Prem view that shows the user's private data center environment(s) and all of the pending actions required to bring them into an efficient, performant state. The Supply Chain at left shows all of the entities in data center(s) and the interdependencies between them.