Likelihood to Recommend Malware that doesn’t leave files behind has become widely available. Anyone who can afford to reverse this trend should purchase technology. Application whitelisting isn’t for everyone, and Palo Alto Networks Traps can help. Enterprises looking for a low-affected, next-generation solution with high protection should consider it. PAN Traps is a great product at a reasonable price, and I highly recommend it.
Read full review I have experience with Watchguard Endpoint Security (EPDR) with small companies of five or more endpoints to large companies with hundreds of endpoints and find it well-suited for both types and everything in between. However, it is particularly good for companies with lean IT departments due to the awesomely automated and intelligent tools it provides for quick investigation and response. Also, its automated white list approval process for unknown executables is extremely fast thereby reducing and sometimes even eliminating delays that could impair employee performance.
Read full review Pros Direct Access to devices via Live Terminal which provides operations with scripting, triage, and preservation of artifacts. Behavioral Indicators of Compromise which provides alerts on events regarding groups of hosts and their signatures. Querying complex data sets involving a variety of devices for network connections, hashes, DNS, etc. Read full review Centralized management makes monitoring simple. Deployment is quick, easy, and automatable. Zero Trust means exactly that - if a process is not KNOWN to be safe, it is blocked until evaluated. IT managers can block or grant authority to override the automatic protection in case of the immediate need to allow a process known to be safe. Read full review Cons Traps doesn't seem to function as a traditional A/V very well, so it's better as another layer to your endpoint protection Traps can cause issues with some legacy or custom programs, so exceptions may have to be made Traps falsely identifies things as malicious at times, this is not often though Read full review As with any application of this nature, it can block processes or other suspected security risks that are actually safe. While easy to use, it sometimes provides less learning opportunities for less experienced staff who are not as well-versed in these applications. Read full review Likelihood to Renew The ease of use, pricing, support, reliability, and quality of the product. Panda / WatchGuard products are highly rated, priced right and easy to maintain. All of this make it very easy to renew and purchase new licenses for us and our clients.
Read full review Usability Day to day, Cortex is easy to use when you have no alerts and when an agent upgrade doesn't go south. Alerts are far too "clicky", there's too many steps to drilling down to what actually happened to trigger an alert. Investigating alerts in Cortex takes about 5x longer than it should.
Read full review Easy and intuitive MSP management portal to manage all of your clients from a single pane of glass. Policies can be pushed down globally or individually based on needs. The client portal allows access to their tenant information and installs only which is nice if you are working with clients who might have an internal person or an IT team that also wants access to things to manage themself.
Read full review Reliability and Availability The software is 100% managed on a cloud platform that can be managed via an account even if they are not present within the company network where the software is installed, I even always opened the control panel on the browser of my smartphone to monitor the situation.I have never experienced any abnormal software crashes
Read full review Performance The only annoyance I complain, if we want to be picky, is the fact of the constant disconnections from the control panel.Every about 4 hours the account logs out even if I set the "remember this device" flag; having said that I have not noticed neither slowdowns nor conflicts with other software
Read full review Support Rating The support we receive from Palo Alto is one of the best aspects of Traps. It is very easy to recommend their support. It seems much easier to connect directly with someone with a deep understanding of the product rather than other companies where you basically have to make an airtight case that it is some kind of non-standard issue that can't be solved with existing documentation. Palo Alto digs deep and helps with advanced troubleshooting to get things working.
Read full review I gave it a 10 because I compare it to air conditioning. I need it to work every day, 24/7. I need it to be reliable and not something that requires a ton of interaction from staff to make sure it works every day. In addition, I should be able to run other things at my house when the AC is on. Panda fits that description.
Read full review In-Person Training Trainer was excellent, knew this product in-depth.
Read full review Online Training Easy to access and review information
Read full review Implementation Rating The software goes manually on a PC only on the company network and then proceeds through that PC to install the software on all the other clients through the control panel where all the clients / servers on the network are detected with extreme speed and ease of execution, even for uninstallation and remote control over scans
Read full review Alternatives Considered Traps is the slickest interface, easy to use and intuitive rule making, and the rest just didn't quite stack up to the performance level of Traps.
McAfee and Kaspersky just hog processor and RAM power. I didn't like the interface and functionality of
SentinelOne as much as Traps. Palo Alto really put a lot of time into the development of this software, and had some of the founding fathers of IT Security heading the development process. Can't beat that.
Read full review Very similar. I feel like Watchguard need to get a better foothold with people trusting the name in the endpoint space. It has pretty much everything S 1 does but it also provides so much more. Simple things like patch management and encryption are fantastic adding that deliver true security value
Read full review Scalability With the implementation of watchguard (at the beginning Panda Endpoint, but it is the same) I was able to insert in the control panel all the unauthorized software previously installed by colleagues without any authorization from the various department heads.Now any licensed software goes into lockdown and can be unlocked from the control panel
Read full review Return on Investment After putting Palo Alto Networks Cortex XDR on a user's system, users came back with a positive response that there are no performance issues now. We are able to track and control granular suspicious and malicious activities. Web controls are missing, which if they would have been there would have been very helpful. Read full review [...] The ability to make website URL and category viewing restrictions resulted in higher productive personnel and reduced the risks of infection. For the IT department, the centralised management console with all the information and tasks prepared to deploy to the endpoints helps us work more efficiently and faster. The ROI has been really good along [the] years, with a safer environment our employees work better and without stress, that translates in productivity. Read full review ScreenShots Watchguard Endpoint Security Screenshots