PandaDoc vs. Tungsten OmniPage

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PandaDoc
Score 8.8 out of 10
N/A
PandaDoc headquartered in San Francisco offers their eponymous electronic signature platform for sales teams, containing sales proposal automation and CPQ (configure, price, quote) features, and integration with CRMs.
$35
per month per seat
Tungsten OmniPage
Score 8.0 out of 10
N/A
Tungsten Omnipage, formerly from Kofax, is optical character recognition (OCR) software that allows users to digitally edit documents. As OCR software, it allows users to scan in physical documents and turn them into digital files.
$149
one-time fee per desktop license
Pricing
PandaDocTungsten OmniPage
Editions & Modules
Starter
$35
per month per seat
Business
$65
per month per seat
Enterprise
Contact Sales
OmniPage Standard 18.0
$149
one-time fee per license
OmniPage Ultimate 19.2
$499
one-time fee per license
Offerings
Pricing Offerings
PandaDocTungsten OmniPage
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsPandaDoc offers a free eSign plan and 3 paid packages for eSigning and document automation. All plans include unlimited documents and eSignatures. Evaluations start with a free 14-day trial. Up to a 46% discount for annual pricing.OmniPage Ultimate and Standard are perpetual licenses - buy once, own forever. No subscription or maintenance fees. OmniPage Server and CSDK are enterprise level products - contact sales for a free quote
More Pricing Information
Community Pulse
PandaDocTungsten OmniPage
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PandaDocTungsten OmniPage
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User Ratings
PandaDocTungsten OmniPage
Likelihood to Recommend
8.8
(329 ratings)
10.0
(1 ratings)
Likelihood to Renew
9.1
(18 ratings)
-
(0 ratings)
Usability
8.3
(23 ratings)
-
(0 ratings)
Availability
9.1
(4 ratings)
-
(0 ratings)
Performance
9.6
(21 ratings)
-
(0 ratings)
Support Rating
6.1
(23 ratings)
-
(0 ratings)
Implementation Rating
6.3
(4 ratings)
-
(0 ratings)
Configurability
2.8
(3 ratings)
-
(0 ratings)
Ease of integration
9.0
(20 ratings)
-
(0 ratings)
Product Scalability
8.6
(4 ratings)
-
(0 ratings)
Vendor post-sale
9.7
(20 ratings)
-
(0 ratings)
Vendor pre-sale
6.7
(4 ratings)
-
(0 ratings)
User Testimonials
PandaDocTungsten OmniPage
Likelihood to Recommend
PandaDoc
Best suited for after demonstrations when requested by the prospect when they are looking for pricing with T&C. The data room is also great that acts like a drop box for opportunities and their contacts. Helps share pertinent information with others in the organization.
Read full review
Tungsten Automation (formerly Kofax)
I use it for nearly every application to import from scanner or file. Kofax PDF Create is my option for direct document to pdf import.
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Pros
PandaDoc
  • Allows clients to remotely execute documents.
  • Tracks the progress of document execution.
  • Emails clients to remind them to sign documents so we don't have to follow up.
  • Emails us when documents have been fully executed.
  • Provides an easy-to use interface to place signatures, dates, and other information on our forms.
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Tungsten Automation (formerly Kofax)
  • High percentage accuracy of OCR.
  • Scan and create fillable documents.
  • Import images to be processed from file folders.
Read full review
Cons
PandaDoc
  • Sometimes the fillable fields don't automatically map properly and you have to manually adjust.
  • Plan tiers and pricing recently changed, so now we get less value and less features (limited templates, no more pricing tables or invoicing/connected payment) for the same price, which is pricy for a small business.
  • Easier, integrated invoicing as an included feature (so we don't have to use a different software for invoicing/payment collection) would be ideal. You have to upgrade to the Business Plan for this.
Read full review
Tungsten Automation (formerly Kofax)
No answers on this topic
Likelihood to Renew
PandaDoc
The reason I gave it a rating of 7 is because it's probable, but not for sure. This is because there are a few little things we don't love about pandadoc. Mostly that there is not conditional logic such as: they must either fill this field out OR this one. Also it's a little pricey. But we'll probably stay because it's good enough and a pain to switch to something new
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Tungsten Automation (formerly Kofax)
No answers on this topic
Usability
PandaDoc
Once you get the hang of it, it's very easy to use. There can be a slightly steep learning curve to get fully in on the system. The new editor v2 has really improved usability and allows us to collaborate on documents simultaneously. Once the templates and library items are set up, a new document, whether it be a sales or HR document, takes very little time to complete.
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Tungsten Automation (formerly Kofax)
No answers on this topic
Reliability and Availability
PandaDoc
We haven't had any real issues regarding downtime as of yet.
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Tungsten Automation (formerly Kofax)
No answers on this topic
Performance
PandaDoc
The documents load quickly for the most part but sometimes if there are larger documents with a high number of variables it could take a bit longer to get the document to show up. Most of the time the document comes on the screen relatively quickly allowing for quick access to documents to be edited and sent out.
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Tungsten Automation (formerly Kofax)
No answers on this topic
Support Rating
PandaDoc
Recently I could not upload a pdf to a contract - support was very responsive and easy to work with. They got back to me the next day with an apparent fix - however when I opened the document nothing had changed. I then could not respond to the rep who was helping me because it was a "no-reply address", the problem still has not been solved and we had to make alternate arrangements to get this to the client. Never had it happen before and was only with this one contract.
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Tungsten Automation (formerly Kofax)
No answers on this topic
Implementation Rating
PandaDoc
Implementation was before the time I was here at Riafox, however, support has been great in assisting to merge spaces and upgrade to 2.0 Editor.
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Tungsten Automation (formerly Kofax)
No answers on this topic
Alternatives Considered
PandaDoc
We used Dropbox back when it was still HelloSign. At the time, new templates were very hard to create. We had to upload a PDF and then add the fields from there. With PandaDoc, we are able to drag and drop the text, images, logos, and fields we need easily. This has saved our team an immense amount of time.
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Tungsten Automation (formerly Kofax)
I use both.
Read full review
Scalability
PandaDoc
It's scalable
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Tungsten Automation (formerly Kofax)
No answers on this topic
Return on Investment
PandaDoc
  • We have greatly increased the efficiency in which we can get signatures from individuals for documents and increase productivity.
  • We have been able to find older documents very easily.
  • W-9 have been very difficult due to Section 3, but this was addressed with conditional logic
Read full review
Tungsten Automation (formerly Kofax)
  • Best value for its capability.
  • Fast throughput.
  • Accuracy.
Read full review
ScreenShots

PandaDoc Screenshots

Screenshot of some of the custom-designed themes, templates, embedded rich media, and interactivity to give every deal the opportunity to get noticed.Screenshot of automatic notifications, on-the-fly editing, CRM Integrations, and integrated eSignatures.Screenshot of reporting, with drill down to the deal level with proposals, to pick which deals to include (or exclude).Screenshot of legally binding eSignaturesScreenshot of centralized communications to streamline the negotiation process, and make revisions in real-time in a single location.Screenshot of document analytics that display what’s really happening after documents are sent with real-time reporting on engagement and activity on the documents. This enables teams to respond faster to prospects.