PaperCut vs. Tungsten Capture

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PaperCut
Score 9.2 out of 10
N/A
PaperCut Software headquartered in Melbourne offers their suite of print and output management solutions including PaperCut NG as well as embedded software to supply hardware integration.
$425
One Time Fee
Tungsten Capture
Score 8.0 out of 10
N/A
Tungsten Capture (formerly Kofax Capture) is a suite of multichannel document capture applications.
$3,500
per year
Pricing
PaperCutTungsten Capture
Editions & Modules
25 Users
$425.00
One Time Fee
75 Users
$605.00
One Time Fee
150 Users
$840.00
One Time Fee
Kofax Capture
$3,500
per year
Offerings
Pricing Offerings
PaperCutTungsten Capture
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
PaperCutTungsten Capture
Best Alternatives
PaperCutTungsten Capture
Small Businesses

No answers on this topic

Square 9 Softworks
Square 9 Softworks
Score 9.5 out of 10
Medium-sized Companies

No answers on this topic

MSB Docs
MSB Docs
Score 9.4 out of 10
Enterprises

No answers on this topic

M‑Files
M‑Files
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PaperCutTungsten Capture
Likelihood to Recommend
10.0
(7 ratings)
9.2
(9 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(1 ratings)
Usability
10.0
(2 ratings)
10.0
(1 ratings)
Support Rating
9.3
(2 ratings)
5.0
(1 ratings)
User Testimonials
PaperCutTungsten Capture
Likelihood to Recommend
PaperCut Software
For environments that have multiple different departments or programs that would like to have printing costs tracked. The exact costs per page printed can be changed within the software - so exact costs can be calculated and billed back appropriately. It also makes printer management easier as you can see toner levels and any issues the printer may have remotely without having to utilize the printers GUI at all. Scan to folder/email options can be done on the admin side, so that it makes things easier for users
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Tungsten Automation (formerly Kofax)
Kofax [Capture] meets our needs and for the most part is easy to use and setup. Configuration could be a little bit easier. The scripting language is a double edge sword if you will. It gives you nearly unlimited possibilities to script what you need, but the downside is you have to script it. Does a good job at batching and scanning documents. The tool integrates well into our workflow which makes our business partners happy and in turn provides for happy customers.
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Pros
PaperCut Software
  • Centralized printing via virtual hold / release queues.
  • Confidential and secure printing via card authentication.
  • Scan to folder/email integration with Active Directory.
  • Printer specific scripting actions give you a ton of options. The canned scripts are super helpful as they are prebuilt and need very little modification.
  • Overall printing reports are very informative.
  • Mobility Print gives you a great solution for printing from Chromebook devices.
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Tungsten Automation (formerly Kofax)
  • The VRS application included with Kofax Capture is the best image pre-processing platform available on the market today. It can handle a wide array of common document problems such as skew, flipping, wrinkles, lines, and dots.
  • The platform is incredibly scriptable and can be customized to handle all sorts of unusual document contents to allow information to be extracted that many other platforms just struggle on. Table extraction, line item matching, and smart extraction are all strong points with this platform.
  • Through the use of SBL and .NET the platform can be expanded and scaled quite easily to allow for the software to be integrated into existing business processes and platforms with ease.
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Cons
PaperCut Software
  • Not accounting for jobs that did not release.
  • Ensuring that jobs sent through are processed.
  • Greater description of tree size etc for reference.
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Tungsten Automation (formerly Kofax)
  • We struggled with configuring Kofax with AP Automation. We used to receive vouchers in different formats by different companies, by different departments. The people from different departments used to scan those vouchers through regular scanners to a central location, which ended up as image pdfs. We fed these image pdfs through Kofax Capture for character recognition, which was painful as the accuracy of recognition was 50 to 60%.
  • Having a connectors with a workflow tool would be helpful where people can validate and approve the output.
  • More samples and documentation related to use of API in .NET applications would be a good improvement, that would help users to adapt the product easily into their organization.
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Likelihood to Renew
PaperCut Software
No answers on this topic
Tungsten Automation (formerly Kofax)
Cost of Kofax is high, however the cost to benefit scenarios always pay off.
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Usability
PaperCut Software
PaperCut is simply a solid product. PaperCut has been the ignition our company needed to take control of our budgets and also our carbon footprint. Through software we can manage our printing network with greater efficiency, reduce costs and enable our end users to take responsibility for their printing habits in a controlled way. The software is easy to deploy and integrates well with our windows based systems. We can easily delegate more advanced controls to power users and the controls are compatible with all major MFD hardware vendors.
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Tungsten Automation (formerly Kofax)
It's good.
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Support Rating
PaperCut Software
The user community for PaperCut is smaller than other products we use in HR, IT, marketing and project management. We had an account manager assigned to us. Whenever we had any issues we would email him. The account manager was acting as an interface with the developers and other teams. The response times were reasonable.
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Tungsten Automation (formerly Kofax)
Haven't really used their support yet
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Alternatives Considered
PaperCut Software
PaperCut was more user friendly for our higher ed situation and had a great sales pitch from the reseller we got it from.
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Tungsten Automation (formerly Kofax)
Quality of data capture. Automatic data integration with Oracle and SAP ERP. Automatic image integration with Oracle and SAP ERP. Automatic invoice booking in Oracle and SAP ERP.
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Return on Investment
PaperCut Software
  • Reduction in paper usage due to prints only being printed when a user swipes in
  • Less overhead managing the printer environment, no need to manually update address for scan to email etc
  • One printer that is deployed to all users client computers making deployment really easy.
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Tungsten Automation (formerly Kofax)
  • We were able to decrease personnel expenditures as there was not a need for individuals to index documents prior to incorporating them into the record.
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ScreenShots