Likelihood to Recommend It is well suited for any business as they would have password / confidential data which needs to be stored. Hence this tool provides all those features which is required. The product becomes less appropirate to SMB segments as the per device licensing becomes very difficult as there are various applications available as a free ware. Hence the licensing model need to be re-thought
Read full review The reason I selected 7/10 is because I don't have any experience using other systems similar to Zoho Vault. It works fine for us, but I also have experience with Zoho Recruit, and based on that experience, I know that there are better choices out there. I would encourage anyone I was recommending this product to, to also research similar products.
Read full review Pros Generating strong, random passwords: Password Genie has a built-in password generator that creates strong and unique passwords for each account. This eliminates the need for employees to come up with their own passwords and reduces the risk of them using easily guessable or weak passwords. Storing login information securely: Password Genie stores all login information in a secure location that is protected by a master password. This ensures that only authorized users can access the information and that it is protected against potential breaches. Syncing across multiple devices: Password Genie allows employees to access their login information from multiple devices, including smartphones, laptops, and tablets. This means that they can easily access the information they need, regardless of where they are working. Automatic login: Password Genie can automatically fill in login information on websites and apps, saving time and reducing the risk of typos. Read full review Zoho Vault integrates into your browser with an add-in, which makes it easy to access websites that need authentication. Zoho Vault enables you to create users and groups, and share authentication details either at a group level or at a user level. Zoho Vault gives you the capability of defining the level of access a user or group has to the authentication - read-only or read/write. This is one of the most unique features that I have come across any online password managers. Zoho Vault allows you to download and store an offline encrypted copy of your authentication details for the time when the internet is restricted. Read full review Cons Some of the users in my organization find it challenging to integrate Password Genie with other password management tools or services they are using, making it difficult to import or export password data. The user interface and experience of Password Genie are outdated or difficult to use, leading to a less streamlined password management process. It has limited Limited Import/Export Capabilities Read full review The user interface can be confusing at times. You can wind up in a different category very easily. Maybe a notification for duplicate entries would help manage passwords a lot better. An integration with Zoho Help Desk would be nice Read full review Likelihood to Renew Pros:
Convenient and secure password storage Easy-to-use password generator Automated password filling Lack of advanced features: Some users might find that Password Genie lacks some advanced features or customization options that are available in other password management tools. User interface: Some users might find the user interface of Password Genie to be less intuitive or less user-friendly compared to other password management tools. Read full review Usability I selected 8/10 because while I don't have any experience using other products similar to Zoho Vault, I do believe it is easy to use and maintain. We do not have any problems using this product and have never needed to contact customer support.
Read full review Support Rating Never really needed to use the customer support of Zoho Vault, but all other Zoho services have excellent support and excellent forums to participate in, and I don't assume Zoho Vault would have anything less
Read full review Alternatives Considered It’s very easy to operate from multiple devices & highly secure layer protection.I love using Password Genie because It keeps all of my passwords in one place and I can use it on all of my devices.Password Genie is very time savings & secure tools for digital online based company.Password Genie is helpful with password capture and replay. Syncs among Windows, Mac, Android, and iOS devices. Flags weak and duplicate passwords. Two-factor authentication. Fills Web forms with personal data.
Read full review Storage works the same, but the browser integrations from Zoho Vault are still very buggy.
Read full review Return on Investment The product it self cannot be deemed very expensive It does what it is buit for, hence I am doubtful that there could be a proper means to calculate the ROI of the product This tool is defenetly a must for admins as when they tend to leave the organization this tool can be really helpful in knowledge transfer sessions. Read full review Inexpensive when packaged with other Zoho products. Saved time on projects by being easy to access We ended up importing all of our Vault passwords into another program very easily. Read full review ScreenShots