Patriot Payroll vs. Zoho People

Patriot PAY is well-suited to a company that has a 10-day window between the end of the pay period and the payday. The company size makes very little difference and it is easy to use for any company. It is also very progressive in development and improvement. If a company has a small window for turn-around, but fairly consistent payroll amounts (such as a lot of salary workers), Patriot PAY might also be a good fit for them.

Companies with tight turn-around times or payrolls that vary significantly in direct deposit amounts might have difficulty using Patriot PAY.

Incentivized

Zoho People is well suited for organizations where they need a self service HR tool for tasks like attendance, leave management and time tracking. It is perfect for offices where employees like to work independently and benefit from easily accessing and managing their own HR records. But it is less suitable where internet is an issue or GPS is unavailable which makes the process of check-in/check-out frustrating.

• It is simple, intuitive and straightforward in its design. Someone with little experience with roles in human resources roles, bookkeeping or payroll can quickly learn how to set-up the software and run payroll regularly by reading through the support portion of the site, or by contacting the helpful staff at Patriot. Patriot staff have walked me through issues or guided me on the phone as I learned how to use a function of the software.
• Patriot provides comprehensive quarterly tax filing records, including 941s, state unemployment compensation tax payments, state employer's tax and local employer's tax filings. You can also generate payroll or tax deposit reports over a specific time period or per employee.
• The support and FAQ pages available on Patriot are very practical and written in an easy to understand manner. Using the information provided there, I was able to properly set up new employees according to local and state filing requirements.

Incentivized

• Data Management- It's useful to have all data related to HR in one space, especially using the cloud. Separating data into relevant categories also makes administrative work a breeze.
• Employee Resources- Having a central place for employees to reach out to HR is ideal.
• Customization- Creation of forms is especially useful for a growing business.
• Integration- Integrates well with other systems.

Incentivized

• Connecting with outside software - we have an issue of Patriot not recognizing donors when connected to other websites when all the information is the same minus a middle initial
• Giving an error page when something small is off. Instead of giving an easy to fix error notification, Patriot brings the user to an error page and they have to reenter everything.
• Fixing dates easily. If a date is entered incorrectly, 8/13/21 instead of 2021, an error pop up appears but the user has to click enter/okay many times or refresh the page in order to fix this issue.
• Enter vs Tab key - Patriot loves the tab key but if the user clicks enter instead, many times it brings them to the home page.

Incentivized

• Check in and GPS issues - The app sometimes struggles with location detection during check-in which delays logging in
• Limited offline access - Zoho People should have had an offline functionality making it difficult for employees to check in or log hours when internet connection is an issue
• Clunky user interface - I personally find the interface bit too cluttered which makes navigation difficult

It works well because it is cheap for us.

Incentivized

I think it is great once things are setup as for general user looking to look for simple things like a copy of a paystub or a current pay rate for an employee. However, to find specialized things like a state withholding number or payroll integration settings those do require a bit more digging to find or possibly a call to customer service for help.

Incentivized

Because it is one of the best HRM software i have ever used and literally my experience with Zoho People is amazing and we are still using this software in our company to track employee records. Zoho People is perfectly fits on our organisation where employees is mandatory to run a health business. Thanks Zoho

Generally speaking it is pretty good that when I need to call somebody up for a payroll question I can generally within five minutes get somebody on the phone and they can help me resolve the problem or specify where specifically I need to go or contact to find my answers. However, that being said, for my specific situation as a partner my assigned contact has not always been very responsive.

Incentivized

Because Zoho is perfect in all aspects.

I briefly used Intuit Online Payroll, and it was expensive, had no support, and was very frustrating to use. I also used 3 local tax companies for payroll - they were extremely expensive and messed up all of the time. Their employee turnover was very annoying (and it seemed to happen every other month) and each employee did things differently. When I let one of my employees go, the last company paid them after termination (2 weeks of salary), and had to get into a legal battle because the employee would not give the money back.

Incentivized

One of the innovative CRM software products on the market is Zoho People. Compared to Salesforce and SugarCRM, Zoho People comes up to their standards. Zoho People is an integrated suite of CRM tools that allows small businesses to work more efficiently. Zoho People is a better platform for managing HR and other human resource management. And it's a cost-effective solution for start-ups.

Incentivized

• It boosts my time available for client-facing activities by not having to spend as much time processing payroll.
• It helps me deliver accurate reports to my CPA at tax time regarding employee wages and employer taxes.
• Through the online portal, I can easily track year-to-date taxes my company has paid.

Incentivized

• For us, the time/attendance tracking function of Zoho People has done a lot to increase accountability for scheduling and attendance. Since we are a volunteer staff, scheduling can be difficult, and this has made it so much easier to quantify and track everyone's weekly time commitments.

Incentivized