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PayPal Enterprise Payments vs. Xoom, a PayPal Service (personal use only)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PayPal Enterprise Payments

    Score8.5 out of 10
    N/APayPal Enterprise Payments, formerly Braintree, is a billing platform which stores credit card data directly from the merchant’s systems on secure servers, and it allows for cards to be recharged or refunded. It also supports international payments.N/A

    Xoom, a PayPal Service (personal use only)

    Score7 out of 10
    N/AXoom, a PayPal Service, is an online money transfer service for quickly sending money internationally. Xoom’s services are currently for personal use only, and business usage is against its terms of service.N/A
    Pricing
    PayPal Enterprise PaymentsXoom, a PayPal Service (personal use only)
    Editions & Modules
    Standard Pricing
    2.9% +$0.30
    per transaction
    Custom Pricing
    Contact for quote
    No answers on this topic
    Offerings
    Pricing Offerings
    PayPal Enterprise PaymentsXoom, a PayPal Service (personal use only)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    PayPal Enterprise PaymentsXoom, a PayPal Service (personal use only)
    Considered Both Products
    PayPal
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    57%
    Would buy again
    4 Answers
    100%
    Would buy again
    22 Answers
    Delivers good value for the price
    50%
    Delivers good value for the price
    3 Answers
    95%
    Delivers good value for the price
    21 Answers
    Happy with the feature set
    71%
    Happy with the feature set
    5 Answers
    100%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    50%
    Lived up to sales and marketing promises
    3 Answers
    95%
    Lived up to sales and marketing promises
    19 Answers
    Implementation went as expected
    67%
    Implementation went as expected
    4 Answers
    100%
    Implementation went as expected
    20 Answers
    User Ratings
    PayPal Enterprise PaymentsXoom, a PayPal Service (personal use only)
    Likelihood to Recommend
    1.0
    (15 ratings)
    8.4
    (22 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    Usability
    5.0
    (3 ratings)
    9.0
    (1 ratings)
    Support Rating
    1.6
    (5 ratings)
    9.0
    (2 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    7.0
    (1 ratings)
    User Testimonials
    PayPal Enterprise PaymentsXoom, a PayPal Service (personal use only)
    Likelihood to Recommend
    PayPal
    Braintree is a lower cost alternative to many of the options business owners have through their bank. However, they will need to be techy or be working with a developer to set up. The setup and backend isn't as user friendly as alternatives. Braintree is a great option if you'll need to manually type in credit card details. Banks will sometimes charge a lot more for that option. The manual option is nice if your clients aren't as tech savvy and prefer to pay over the phone than to pay on your website.
    Incentivized
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    Discontinued Products
    Xoom is best suited to send and receive money between two people who live in different countries, not only that we can also send money to our friends, colleagues, family members directly in their bank accounts. They have a great currency exchange functionality that directly converts our received money into our local currency, and deposits it into our bank account within a few minutes. The only drawback is that not many people know about it, it needs good marketing so that more people can use this service, and from my experience, I can say it is very secure and a good competitor of Payoneer.
    Incentivized
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    Pros
    PayPal
    • Braintree has excellent integration with the BigCommerce platform. The switch of our previous payment processing gateway to Braintree was very easy and only required a few clicks.
    • Tying into Braintree's BigCommerce integration, for company's like ours that are on the BigCommerce enterprise plan, Braintree's rates for BigCommerce enterprise customers are extremely competitive and saved us money.
    • Braintree has a pretty easy to use portal that can be accessed through the same login we use for PayPal which we are using in conjunction with Braintree with ease.
    • I've only had to call Braintree twice and my customer service issues were handled extremely quickly and easily.
    Incentivized
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    Discontinued Products
    • Very fast transfer and very secure as being of PayPal.
    • Receiver don't need to download the app or use Xoom.
    • It supports bank and debit card to transfer funds and same with the receiver.
    Incentivized
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    Cons
    PayPal
    • Not a very good subscription management platform for a Saas business, but they make up for it on the API with others that are
    • Doesn't have a lot of additional features, but that's what you'd expect out of a payment processor
    • Very expensive per transaction, but the reality is that any processor who helps early stage companies accept online payments are expensive.
    Incentivized
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    Discontinued Products
    • Some destinations take longer to get delivered to.
    • Higher amounts of money are harder to transfer.
    • High fees when trying to add funds to new card.
    Incentivized
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    Likelihood to Renew
    PayPal
    There's a huge cost in migrating payment providers, and we're very happy with Braintree so far.
    Incentivized
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    Discontinued Products
    I don't see any other service that is so versatile and which offers such a breadth of services.
    Incentivized
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    Usability
    PayPal
    As a product, functionality has been fine for us. In our experience, some issues during On Boarding but because we had a dedicated Account Manager assigned to us, these issues were dealt with. Now we are a customer, it feels like they have stopped caring about us or aren't interested in working with us to resolve any issues we have.
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    Discontinued Products
    It's one of the most easy to use and intuitive platforms. The app is very powerful as well.
    Incentivized
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    Support Rating
    PayPal
    Their support is a joke. There's nothing "supportive" about them. Every time I call in with an issue no one has an answer or even a recommendation. I am put on hold and no one ever comes back. It's time to find another processor.
    Incentivized
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    Discontinued Products
    The support team is excellent. They help with any queries.
    Incentivized
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    Implementation Rating
    PayPal
    It is simple for a developer to do.
    Incentivized
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    Discontinued Products
    The implementation was largely successful. Since this was a large shift from normal practices, we faced a few teething problems, but largely I'd say it went well.
    Incentivized
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    Alternatives Considered
    PayPal
    Braintree is better at handling international payments and supporting a variety of payment methods that can all be configured from the same dashboard. Braintree supports PayPal, Venmo, Apple Pay, Google Pay, etc. in addition to simply credit cards like Stripe. Braintree has a vault of existing user payment methods so the user doesn't have to re-enter their information each time.
    Incentivized
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    Discontinued Products
    We agreed to select Xoom as the main payment method since it had more flexible options. It gives the user a full guarantee of transacting safely and when there is a conflict the customer support team acts quickly. The charges for sending and receiving money are relatively low as compared to other platforms. The mobile application has biometric login features making it difficult for unauthorized users to access confidential information.
    Incentivized
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    Return on Investment
    PayPal
    • Simplified billing so we spend less time on it
    • Saved $20 a month or more when compared to alternatives that have a monthly charge.
    • It gives peace of mind because we know that any service we use in the future will likely integrate with Braintree
    Incentivized
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    Discontinued Products
    • We have had an uptick in payment processing times.
    • We receive payments from customers on time with no lag between invoice and payment dates.
    • Overall Xoom has literally added to our bottom line by allowing more than a physical check payment option.
    Incentivized
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