PayPal Zettle

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PayPal Zettle
Score 8.4 out of 10
N/A
PayPal Zettle (formerly PayPal Here) is a POS and payment processing system that includes either a mobile card reader or a chip reader (hardware), and is powered by the mobile PayPal Here app. Admins can add up to 1,000 users per account, and the app also includes invoicing, reporting, and inventory management features. The pricing structure for payment processing is: 2.7% per US card swipe. 3.5% + $0.15 to key in cards. 2.9% + $0.30 to invoice. 1% for cross-border transfers.N/A
Pricing
PayPal Zettle
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
PayPal Zettle
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
PayPal Zettle
Considered Both Products
PayPal Zettle
Chose PayPal Zettle
I actually use both but for the purchases where I'm on the go and at a concert, PayPal Zettle is better for me. Stripe works great for my courses online but again if I'm selling a product or service that is a one time deal and in the moment, it's so much easier for me to simply …
Chose PayPal Zettle
The main selection criteria were ease of use and the presence of a plugin for WooCommerce. However, in practice it turned out that an important factor is also the availability of the product for purchase in a small batch and at an affordable price. I chose PayPal Zettle because …
Chose PayPal Zettle
Paypal's rates are slightly higher than my rates with Square or Stripe. While I can accept card payments with the Stripe app it isn't a true POS system.
Chose PayPal Zettle
It doesn't appear on the list but i used clip from mercadopago it is great but i trust more in paypal for their service and agility to solve issues. In clip i had a problem and it take weeks to solve it so i was a little disapointes for that and i decide to look for another …
Chose PayPal Zettle
They are both comparable and honestly could not say one is better than the other. I suggest looking at both options and picking what works best for you!
Chose PayPal Zettle
Square has good software and is relatively easy to use. The Square payment screen is more advanced than the basic model that PayPal uses. However, PayPal was a service that I already used-- and the company made it easy to integrate it into our business. Convenience and ease of …
Chose PayPal Zettle
It's been a while now since I've compared the two, but PayPay and Square were relatively similar for what we needed them for. I think the physical PayPal product at the time was a little bit more of what we needed, but I don't remember it being a very large margin between the …
Chose PayPal Zettle
Ultimately we selected PayPal Here because PayPal is such a trusted and well-known name, because of the easy-to-navigate user interface, because the card reader was inexpensive but performs well, and because the organization was already using PayPal to collect donations through …
Chose PayPal Zettle
I received my Square reader faster and it does its job well but, but the reader itself is small and very easy to lose. Unlike PayPal, I had to create a new account that would only be used for that single purpose. PayPal Here is an extension of PayPal so set-up was flawless and …
Chose PayPal Zettle
The PayPal Here app and the PayPal Here card reader are the only solutions we have ever used for manual processing of credit card payments or performing transactions where we physically accept payment via credit cards in person. We have never tried the Square credit card reader …
Chose PayPal Zettle
Square POS is substantially similar to PayPal Here in cost and function, but it doesn't allow us to collect the necessary data for campaign finance reporting and compliance. In past campaigns we would have to process a card donation and then still make donors fill out an …
Chose PayPal Zettle
Compared to Square, PayPal Here is less much less reliable. I have never struggled to take a payment with Square whether I was swiping the card or manually entering the card information. I feel like our customers are more accustomed to seeing the Square card reader as well …
Chose PayPal Zettle
I have used Square. It worked okay most of the time. The card reader went bad a couple times and happened pretty fast. It was not the best for how many cards we needed to swipe on a daily basis.
Chose PayPal Zettle
Paypal here is the mobile app that allows you to take credit cards on the spot. With the card reader you can get lower merchant service fees. I'd recommend picking up a card reader for your phone. It's definately worth it when you're billing thousands of dollars to a client and …
Chose PayPal Zettle
I find that PayPal Here works better as a self-employed or non-profit; it's simple, clean cut, and is a recognised brand throughout places like Etsy and eBay. PayPal Here feels like it's geared more towards the every person, especially artists and artisans. While I do use …
Top Pros
Top Cons
Best Alternatives
PayPal Zettle
Small Businesses
Square POS
Square POS
Score 9.1 out of 10
Medium-sized Companies
Epicor Eagle
Epicor Eagle
Score 8.3 out of 10
Enterprises

No answers on this topic

All AlternativesView all alternatives
User Ratings
PayPal Zettle
Likelihood to Recommend
8.6
(18 ratings)
Likelihood to Renew
10.0
(1 ratings)
Usability
9.0
(1 ratings)
Availability
10.0
(1 ratings)
Performance
10.0
(1 ratings)
Support Rating
10.0
(5 ratings)
Implementation Rating
10.0
(1 ratings)
Ease of integration
10.0
(1 ratings)
Product Scalability
10.0
(1 ratings)
Vendor post-sale
10.0
(1 ratings)
Vendor pre-sale
10.0
(1 ratings)
User Testimonials
PayPal Zettle
Likelihood to Recommend
PayPal
I recommend PayPal Zettle quite a bit, actually. Its flexibility is easy enough to use for people who are not used to technology. Square has good traits, too, but since so many people already have PayPal accounts, it makes it much easier to use. It is perfect for everyday use of bot large and small transactions.
Read full review
Pros
PayPal
  • The PayPal Here hardware connection is very effective, my mobile device recognizes it immediately and the PayPal Here application to receive payments also recognizes it immediately. I don't have to wait a long time like some other POS.
  • Transactions are made instantly, you just have to pass the NFC chip inside the PayPal Here system, and in a second the transaction will be carried out and it will be shown in the history of the PayPal account registered in the POS.
  • It is very easy to provide a receipt to the customer when they use their card within our PayPal Here POS system, as it allows us to digitally send a ticket to the customer and also allows us to send the invoice by email.
Read full review
Cons
PayPal
  • While swiped payments are easy, manual entry of payment information often fails. This is a major roadblock when you are in the service industry because not everyone who is making payment is on site.
  • In almost every instance of accepting a payment, we have to call in and reverify every piece of information about our business before we are successful.
  • Whatever system they use to determine how high risk your business is can limit your usage if they get it wrong.
  • Customer service is inconsistent at best. Sometimes issues are handled quickly and easily, other time you have to jump through hoops.
Read full review
Likelihood to Renew
PayPal
There are no monthly costs, the only expense is the card processing fee which is lower than nearly everyone else out there.
Read full review
Usability
PayPal
I absolutely LOVE this system. It is very fast and easy to use, and integrates with my eCommerce platform perfectly. The card processing fees are really low and the money is in my account quickly, even on weekends! I can either keep the funds in my PayPal account and access them with my PayPal business debit, or I can transfer them to my back (or a combination of these). The funds are always in my bank next business day. Also, it was one of the least expensive solutions out there as far as the hardware goes.
Read full review
Reliability and Availability
PayPal
Adding skus was down for 1hr one day, otherwise have never experienced an outage.
Read full review
Performance
PayPal
Everything is very fast. Adding products, selling products, processing cards, and receiving funds.
Read full review
Support Rating
PayPal
Support hasn't been needed in the 2 years of using PayPal but I have received calls from the company in the past asking about my experience with the device that was sent to me and they were pretty helpful with advice. Support is all over the internet if needed but for emergencies, so it is best to contact them during business hours.
Read full review
Implementation Rating
PayPal
It went very smoothly.
Read full review
Alternatives Considered
PayPal
The main selection criteria were ease of use and the presence of a plugin for WooCommerce. However, in practice it turned out that an important factor is also the availability of the product for purchase in a small batch and at an affordable price. I chose PayPal Zettle because I was able to easily and simply purchase it in my country.
Read full review
Scalability
PayPal
Have not run into any limitations as of yet, with 500 SKUs entered and counting.
Read full review
Return on Investment
PayPal
  • PayPal Here has allowed us to have a retail presence when we are away from our home location.
  • We have sold literally millions of dollars in merchandise at events over the last several years that we otherwise would not have been able to.
  • The only negative about PayPal Here is that we did not implement it sooner.
Read full review
ScreenShots