Paypro Workforce Management vs. Vacation Tracker

Paypro Workforce Management has custom report building that is easy to use and manipulate for data you need to pull. The onboarding system is overly complicated and not user friendly. Workflows are overly complicated and a workflow for PAFs is non-existent, causing our company to have to use paper PAF forms.

Incentivized

It is good for basic increment usage. It was less appropriate for biweekly pay periods and for when work days are technically 7.5 hours with 1 hour unpaid lunch. It got kinda whacky with the numbers then since the concept of a day varied. It was great for transparency between employer and employee in terms of knowing how much PTO one has and how it was previously used. Good for history

Incentivized

• Reports, building/adding to reports, and exporting to Excel was a plus
• The search bar was always on the screen to search any employee--very accessible
• Viewing employee information and pay history was very accessible and can be customized
• Entering payroll was very user friendly, easy, and had warnings--different reports to view before sending

Incentivized

• easy to sign up
• visually clear
• simple in purpose

Incentivized

• Report Writing: Canned reports are antiquated like a dinosaur. Users should be able to design their own reports like all other systems. Click and it's there. Currently, it's not at all what it can be.
• Very rigid with contract: meaning when a rule change and/or policy has changed the company is charged in order to make the change.
• Integration within the system. There are times when you change the information in the system then it randomly changes another section.

Incentivized

• more time choices or increments

Incentivized

We are very happy with the product, our experiences using the product, and the continued support that we have received from the Paypro staff. We fully intend to keep our relationship with Paypro on solid ground. We are not considering replacing this product.

Incentivized

The system is very thorough, has an efficient layout, and is very user-friendly. It can handle massive amounts of data and spit it out in manageable and useful chunks. We obtain tons of workable data from the various reports that the system can provide us. When it comes to payroll and HR, it can handle everything that you need.

Incentivized

Because it did not serve us in the sense that our work day is 7.5 hours long. Otherwise, I liked how transparent it was between employer and employee. We wish it had a better way of working with 7.5 hour work days. It was easy to sign up and to introduce but ended up not being the right fit

Incentivized

Support has been amazing from day one! As an organization, we have challenged PayPro with some unique requests and every time they have figured out how to accommodate the request and make it work. Not to say they get it right on the first try but they work any issues all the way through until they get it right.

Incentivized

The Paypro team was organized, professional, kept you on the budgeted timeline, followed up, was patient, experienced and truly cared. You would never think there were understaffed!

Incentivized

Payroll was a horror with ADP. There was never a smooth processing of data. It was almost impossible to get a rep on the phone and when I did - it took no less than an hour (or more) to get the issue resolved. Paypro is a smooth process from beginning to end. If I have a problem I send an email or call a member from out dedicated team and the issue is taken care of quickly.

Incentivized

We thought it was friendly and simple which it is but the issue with the time increments made it quite tricky to use. It is a lot more simplified than what we have used in the past as it really just tracks PTO and nothing else which is nice. However, the issue with our work day being 7.5 hours was not something that Vacation Tracker worked well with. If that changed then I would be much more open to looking into it again.

Incentivized

• Workforce save time in processing . The company can manage the payroll , process by one employee. The company used to have two employees to split the whole company dept; now one employee can manage the whole process.
• It's cheaper than other payroll company.

Incentivized

• helped us determine our specific needs
• negative in terms of 7.5 workday
• positive in transparency and history

Incentivized