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Paypro Workforce Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Paypro Workforce Management
Score 9.7 out of 10
N/A
Paypro is offered as an all-in-one HR solution that makes the day-to-day better for a company's people. Paypro support teams average 5+ years at Paypro and 10+ years in the industry creating an industry-leading service experience that has led to a 95% client retention rate and an unheard of average customer relationship approaching a decade. • Paypro aims to help organizations become a great place to work by building people-centric, life-work technology that meets every employee where…N/A
Pricing
Paypro Workforce Management
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Paypro Workforce Management
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
Paypro Workforce Management
Considered Both Products
Paypro Workforce Management
Verified User
Employee
Chose Paypro Workforce Management
Paypro Workforce Management does stack up to other companies because of the customer service and the user-friendly, accessible website.
Verified User
Executive
Chose Paypro Workforce Management
Paypro Workforce Management has much better reporting and data storage than Adams Keegan.
AS
Ann Marie Spinney
Human Resource Manager
Chose Paypro Workforce Management
Better customer service.
Better understanding of my corporate environment.
More knowledgeable staff.
Verified User
Employee
Chose Paypro Workforce Management
We used to use PayChex which we were not satisfied with and did not meet our needs.
Verified User
Administrator
Chose Paypro Workforce Management
Our company only uses the payroll and the time and attendance .
DH
Debra Hughes
accounting/payroll
Chose Paypro Workforce Management
Payroll was a horror with ADP. There was never a smooth processing of data. It was almost impossible to get a rep on the phone and when I did - it took no less than an hour (or more) to get the issue resolved. Paypro is a smooth process from beginning to end. If I have a …
Verified User
C-Level Executive
Chose Paypro Workforce Management
We investigated some lower-cost SMB solutions but for the most part, the absence of a strong support team just wasn’t worth it.
Verified User
C-Level Executive
Chose Paypro Workforce Management
We looked at a number of solutions. To us, Paypro simply had everything we needed at a fair price, and they've been easy to deal with from the sale, implementation and customer service.
AS
Andrea Spina
VP Accounting
Chose Paypro Workforce Management
We have used in-house systems, ADP Total Source, and Valiant Services. This system, in my opinion, is more user-friendly and faster than others. We have more control on our end to process with flexibility that other systems just did not offer.
JP
Joseph Plower
Payroll Manager
Chose Paypro Workforce Management
PayPro is very good at customer service. I love the one to one relationship I have with PayPro. When it comes to dealing with Vendors relationships are tricky. Customer service is a HUGE factor and PayPro excels at that! Previous Vendors could care less about our needs. We …
Verified User
Director
Chose Paypro Workforce Management
Used ADP TotalSource prior to Workforce. Customer service was not ideal and nickle and dimed everything. I used Paychex Flex at my previous location. Report writing was much easier and less cumbersome with Paychex.
Verified User
Administrative Assistant
Chose Paypro Workforce Management
Paypro is a million times better in every way than Paychex. I think ADP is more widely used. I had only ever used it for payroll and timesheets, so I think Paypro is equal to ADP in regards to those components. The positive of using Paypro over ADP, I think, would be the …
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User Ratings
Paypro Workforce Management
Likelihood to Recommend
9.0
(18 ratings)
Likelihood to Renew
10.0
(2 ratings)
Usability
9.0
(9 ratings)
Support Rating
8.0
(18 ratings)
Implementation Rating
10.0
(1 ratings)
User Testimonials
Paypro Workforce Management
Likelihood to Recommend
Paypro Workforce Management
Paypro Workforce Management has custom report building that is easy to use and manipulate for data you need to pull. The onboarding system is overly complicated and not user friendly. Workflows are overly complicated and a workflow for PAFs is non-existent, causing our company to have to use paper PAF forms.
Verified User
Anonymous
Read full review
Pros
Paypro Workforce Management
  • Setting up new employees is very easy and only takes a couple of minutes.
  • We have union and non-union employees, and we have both salaried and hourly employees. Workforce One lets us set up rules based on the union CBA, our office holiday schedule, etc., so we don't have to make many adjustments to timesheets when we have situations that deviate from the norm. The rules kick in and handle the situation for us.
JH
Jack Harder
General Manager
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Cons
Paypro Workforce Management
  • Report Writing: Canned reports are antiquated like a dinosaur. Users should be able to design their own reports like all other systems. Click and it's there. Currently, it's not at all what it can be.
  • Very rigid with contract: meaning when a rule change and/or policy has changed the company is charged in order to make the change.
  • Integration within the system. There are times when you change the information in the system then it randomly changes another section.
Verified User
Anonymous
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Likelihood to Renew
Paypro Workforce Management
We are very happy with the product, our experiences using the product, and the continued support that we have received from the Paypro staff. We fully intend to keep our relationship with Paypro on solid ground. We are not considering replacing this product.
JH
Jack Harder
General Manager
Read full review
Usability
Paypro Workforce Management
The system is very thorough, has an efficient layout, and is very user-friendly. It can handle massive amounts of data and spit it out in manageable and useful chunks. We obtain tons of workable data from the various reports that the system can provide us. When it comes to payroll and HR, it can handle everything that you need.
JH
Jack Harder
General Manager
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Support Rating
Paypro Workforce Management
I am always able to get an answer to my questions as soon as I ask. If there is an associate that can not answer my question - they will make sure that someone else helps me. The company is very responsive.
DH
Debra Hughes
accounting/payroll
Read full review
Implementation Rating
Paypro Workforce Management
The Paypro team was organized, professional, kept you on the budgeted timeline, followed up, was patient, experienced and truly cared. You would never think there were understaffed!
GS
Guy Smalling
CFO (Chief Financial Officer)
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Alternatives Considered
Paypro Workforce Management
We have used in-house systems, ADP Total Source, and Valiant Services. This system, in my opinion, is more user-friendly and faster than others. We have more control on our end to process with flexibility that other systems just did not offer.
AS
Andrea Spina
VP Accounting
Read full review
Return on Investment
Paypro Workforce Management
  • Workforce save time in processing . The company can manage the payroll , process by one employee. The company used to have two employees to split the whole company dept; now one employee can manage the whole process.
  • It's cheaper than other payroll company.
Verified User
Anonymous
Read full review
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