Pega Customer Service vs. Zoho SalesIQ
Pega Customer Service vs. Zoho SalesIQ
Product | Rating | Most Used By | Product Summary | Starting Price |
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Pega Customer Service | N/A | Pega Customer Service is a solution for solving interactions with customers, including collections, claims management, and other case management. It is available in 3 editions: the Digital Customer Engagement Edition, the Enterprise Edition, and the Case Management Edition. | N/A | |
Zoho SalesIQ | N/A | Zoho SalesIQ is an AI-powered live chat and analytics platform that promotes proactive customer engagement. It offers sales, marketing, and support teams a tool, with features to communicate with visitors throughout the customer lifecycle. Zoho SalesIQ can be used by businesses of all sizes across all industries. Zoho SalesIQ offers: A detailed list of visitors sorted based on the criteria that matter to businesses A codeless website… | $0 per month per user |
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Pega Customer Service | Zoho SalesIQ | |
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Pega Customer Service | Zoho SalesIQ | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Pega Customer Service | Zoho SalesIQ | |
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Likelihood to Recommend | 7.7 (2 ratings) | 8.9 (13 ratings) |
Pega Customer Service | Zoho SalesIQ | |
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Likelihood to Recommend | Pegasystems | Zoho |
Pros | Pegasystems | Zoho |
Cons | Pegasystems | Zoho |
Alternatives Considered | Pegasystems | Zoho |
Return on Investment | Pegasystems | Zoho |
ScreenShots | Pega Customer Service Screenshots | Zoho SalesIQ Screenshots |