Pegboard vs. Sitecore Digital Experience Platform

The Pegboard CMS is ideal for a sophisticated website that needs to be unique in design and that offers the highest level of functionality and a superior user experience. It is suitable for websites ranging from simple blogs, through to corporate and fully-featured eCommerce websites that have the ability to utilise intelligent eMarketing to subscribers

Sitecore offers Content Hub with Product Content Management and Content Management Platform. The Digital Experience Platform and Content Hub can both host structured content and publish the finalized version to Experience Edge. Both platforms offer different ways to manage content. During a technical and business evaluation, the evaluation panel must understand the difference between a Content Modelling focused approach, or a layout management focused approach. Sitecore Digital Experience Platform is also best not to be used to host many files and images in the Media Library. That responsibility should be offloaded to a digital asset management company like Sitecore Content Hub DAM. The technology evaluation panel must also understand how to work with a Headless CMS, where the HEAD needs to be hosted, and the costs associated with the HEAD. Composable DXP is fantastic, but everyone must understand the various cost components. Marketers and the data team will need to go into the CDP and Personalize the platform with an excellent understanding of how a composable "installation" works. All the Martech vendors have similar challenges that data and development teams need to work through with a full experience. Any CDP/analytics platform will, at some stage, require further data enrichment from other sources. Understanding the Sitecore Search features and limitations is also essential.

Incentivized

• The Pegboard platform does not limit the design and feel of a website. As web designers and developers we have the ability to design a unique looking website through the construction of HTML template pages which are then integrated with the Pegboard CMS.
• The Pegboard platform provides a large range of modules for integration by designers into a website. The modules that are used depend on the requirements of the website - there is no limit to the number of modules that can be used.
• The online CMS management console is easy to use. A client can manage their website content with as little as a half day training session.
• The Pegboard CMS is a high-end web platform that provides the opportunity to integrate a company’s back-end systems like CRM, accounting and inventory software with their website - providing a business administration efficiencies.
• The Pegboard CMS provides all of the modules that other CMS provide and include: News, RSS feeds, advanced forms, SEO, blog, banner ads, document management, SMS enablement, image galleries, jobs, membership, broadcasting, polls, event management, forums, product catalogue, eCommerce, e-Marketing, social media
• The CMS provides the ability to tailor content for certain users - ie. specific information for members, limited information for the general public. There is no limit to the number of types of users.
• Pegboard's partner program provides access to a network of other developers and programmers that can be called upon to provide their expertise in their area of specialty.

• Comprehensive Solution: Sitecore offers a fully integrated suite of products that cover the full spectrum of DXP capabilities, including search, personalization experimentation and more, delivering a complete composable DXP solution for customers.
• Beyond Headless: XM Cloud provides more than just headless capabilities, featuring in-built tools like authoring host, page editor, etc., enabling faster and more powerful implementations.
• Focus on AI: Sitecore has now got an excellent AI offering called Stream; it looks promising; however, it would be too early to give feedback on the same.
• Customization: Sitecore's backend is highly customizable, allowing for deep modifications through pipelines and patch configurations.

Incentivized

• The Pegboard platform is a high-end CMS solution and so requires a high level of knowledge of HTML and CSS. It is not suitable for graphic designers with a limited knowledge of these web languages.
• As a partner I have access to the Pegboard developers helpline - phone or online ticket system. At times I have found that their assistance has been a little on the slow side. This could be improved. I also feel that they expect a higher level of programming ability than we as a partner may necessarily have.
• We have used the Pegboard Build department to assist us with the development of some aspects of our client’s websites. This build service could improve their communication with partners so that outcomes could be achieved more easily.

• Experience Editor is a little old fashioned and sometimes slow to use.
• Bulk operations in the Content Editor
• Sitecore serialization is should be part of the Content Editor to provide visual reference for items which are serialized and will be overwritten by future deployments similar to what Unicorn does so well

Incentivized

The Pegboard platform offers our company the ability to offer a greater level of design than any other platform. And this, combined with the superior functionality that the platform offers, enables us to provide a web solution to companies requiring a high-end website for their business. Without the Pegboard platform we would not be able to provide a top-end solution to those clients that require it.

Sitecore has proven that it can deliver on its promise of a robust, reliable enterprise CMS solution with plenty of features. Also, they keep updating it with more and better features. Now that we are highly trained on it we have started on getting the most out of it and we plan to keep doing more of that in the future.

Once you learn how to use the platform and can put a solid strategy in place to manage it long-term, it becomes a lot easier to use. The tricky part is working with resources who are familiar with the platform to navigate some of the common implementation and configuration pitfalls. Although Sitecore has worked very hard to overcome some of these from their earlier product versions by creating wizards and improving their support documentation, at the end of the day it is still a very complex and powerful system that needs to be implemented carefully in order to foster the best possible user experience for authors. So it could be rated very usable or not usable at all based on how much planning took place and the quality of the implementation.

Incentivized

1. Customized software development & maintenance. 2. Technology Consulting - Consulting-based services for technology solutions data engineering or cloud solutions. 3. Used for tapping into multiple data sources such as CRM and marketing automation systems and, creating automated data extracts with a high-end visual representation of data. 4. Implemented for scheduling an existing report to automatically refresh and be delivered to specific users at a specific regular interval.

Incentivized

Sitecore captures and remembers every single interaction your customers and prospects have in any part of the system, allowing you to build comprehensive, ever-learning profiles of each individual. From email marketing, to social media, to online shopping, Sitecore remembers where each interaction left off so you can automatically continue the conversation. Sitecore helps you manage your content for each and every experience your customers enjoy. Customize what content you want and the system will take care of how it's displayed.

Make sure you work with a partner that can help you take advantage of the entire platform. Specifically we see a lot of customers not taking advantage of Sitecore DMS and thus missing a huge opportunity. Sitecore is a platform that is meant to be constantly optimized and improved upon.

Pegboard provides a superior ability to customise the design of a website and offers a greater level of functionality. The other web platforms reviewed all use their own design templates that can then be customised. We have recommended these other 2 platforms to some clients that are happy with an existing template design and therefore benefit from some potential lower cost. These other platforms do provide a lesser level of functionality.

Sitefinity is improving but at the time of decision making it had nothing that could compare with the A/B testing and personalisation features that Sitecore offers. This was a key differentiator and ultimately ensured Sitecore was purchased. WordPress isn't really comparable and isn't within our technology stack, which is mostly Microsoft.

Incentivized

• Mosaic Studios is a relatively new partner of the Pegboard platform. The platform has enabled us to provide a sophisticated web solution to a number of our clients - helping us to provide a more complete service. Without the ability to offer this high-end web solution we could have potentially lost a number of clients.
• Pegboard has broadening the web solutions that we can recommend to clients - and therefore the platform helps us to attract new clients and to retain existing clients.

• ROI depends on what features the customer wants to leverage from Sitecore. Sitecore is not just a CMS. It's CEP platform which comes with Analytics, Personalization, A/B Testing, and Email for marketers modules etc., out of the box.
• Based on my experience some of the customers lean towards third party services. This is primarily due to lack of the understanding of these features. If a customer leverages these out of the box features ROI will be high. It depends on how much is being [sent] to third parties services.
• Sitecore has very good accelerators in the market. These accelerators allows you to create response sites very quickly. If a simple campaign site takes 50K to build the site may save at least 50% of that cost. Examples of site accelerators are Brainjocks, Keystone, Cognifide etc.

Incentivized