Penneo Sign vs. PG Forsta HX Platform

Penneo is really well suited if you want to handle all contracts online. Reducing process time and reducing "waste" of paper being printed. It can speed up the process for all. To my knowledge, it's not possible to fraud the system, and the files being signed are always verified correctly.

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They have done a good job at helping us maintain the integrity of the project while transitioning to a completely new platform. Our Voice of the Customer program happens to consist of multiple surveys within one "master" so I guess logistically it could be considered complex

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• Easy to handle contracts
• Unable for users to edit contracts, which ensure compliance for our legal team.
• All files can be stored on your computer.

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• Confirmit has a fairly shallow learning curve allowing someone with no experience to be able to create a simple survey with not much time invested in training.
• Confirmit also has the flexibility to be used in very advanced ways. Whether modifying the display/page content's layout or modifying input types with jQuery, it is incredibly adaptable.
• Confirmit (with v. 18) now collects data in a true SQL database which is far more robust and easy to administrate than some other methods of data storage.

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• For Danish users, it would be nice if Penneo offered the ability to sign and verify using MitID.
• For signees, it would be nice to have a feature to add comments for documents, not just personal but also for the client.
• As company the software solution is really great. There is not much negative points to highlight.

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• Ensure correct data collection. This is Confirmit's main goal, and which sometimes fails to succeed.
• Integrated data back-up service. It would be great if we could look at the data from a couple days previous.
• Interactive layout creator. Current layout creator is really "squared" as we say, it needs more flexibility with all the incoming technologies such as HTML5 and CSS3.

From my point of view Confirmit has been a key tool in our organization. Without it we can't deliver what we do at this moment. Confirmit has proved that is a reliable, stable and easy to use tool. The few issues we found (as far as I know) were sent to Confirmit support team and fix them. Patching the product has been done faster and without large downtime of the product

Confirmit is a very technical tool, it takes time for someone to get used to the interface, even when it could definitely be more intuitive or user friendly, this is part of Confirmit's strenghts that makes it one of the most robust data collection technologies out there.

The support team is responsive and I can tell that they are actually trying to help get to the heart of the issues before making us try every possible solution available. They ask the right questions and test things before coming back to us with proposals. I like the support team at Confirmit.

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Should let the professionals handle implementation, don't have only the operations team at your company do it.

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Forsta has a strong product functionality and performance. Integration capabilities are fantastic and it has strong customer focus. Pre-existing relationships also helped in cracking this deal. People at Forsta are helpful and customer centric. Although cost is not highly competitive but it comes close to value for money. Competitors have quite a few functionalities but there are additional charges levied for them.

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• As stated earlier Penneo has made a really positive impact on reducing our process time when signing contracts. Now we are able to complete a process with two or three sign-offs within a day. Before this process usually took a week.
• We reduce a lot of physical storage by having all files electronically. Files are saved as PDFs and stored securely on a server. Earlier these were printed files stored in a physical folder.
• As a large company we really want to reduce of environmental impact, and reducing a lot of physical prints is also a key measure for us. Penneo has had a positive impact on us in this regard.

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• I love Confirmit, the only negative is that my experience using any other program is always terrible in comparison.
• I had Confirmit rep come into the office and was disapointed that they didn't have much informaton on how to use it as a researcher in marking research, perhaps employing more internal marketing researchers would help that.

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