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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pentaho

    Score6 out of 10
    N/APentaho is a suite of open source business intelligence and analytics products, now offered and supported by Hitachi Data Systems since the June 2015 acquisition.N/A

    Quadient Inspire

    Score9.5 out of 10
    Enterprise companies (1,001+ employees)
    Quadient Inspire offers a customer experience management portfolio that provides human-centric communication solutions that span the entire customer lifecycle, to help organizations to create meaningful connections with their customers, wherever, whenever they prefer.N/A
    Pricing
    PentahoQuadient Inspire
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    PentahoQuadient Inspire
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—The solution is highly modular. Pricing may differ a lot depending on usage and configuration.
    More Pricing Information
    Community Pulse
    PentahoQuadient Inspire
    Considered Both Products
    Hitachi Vantara
    No answer on this topic
    Quadient
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    100%
    Would buy again
    33 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    100%
    Delivers good value for the price
    30 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    100%
    Happy with the feature set
    33 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    23 Answers
    Implementation went as expected
    80%
    Implementation went as expected
    4 Answers
    100%
    Implementation went as expected
    28 Answers
    Features
    PentahoQuadient Inspire
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Pentaho and Quadient Inspire
    Feature
    Pentaho
    9.0
    20 Ratings
    10% above category average
    Quadient Inspire
    -
    Ratings
    Pixel Perfect reports8.618 Ratings00 Ratings
    Customizable dashboards9.918 Ratings00 Ratings
    Report Formatting Templates8.718 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Pentaho and Quadient Inspire
    Feature
    Pentaho
    8.7
    19 Ratings
    8% above category average
    Quadient Inspire
    -
    Ratings
    Drill-down analysis7.618 Ratings00 Ratings
    Formatting capabilities8.319 Ratings00 Ratings
    Integration with R or other statistical packages9.312 Ratings00 Ratings
    Report sharing and collaboration9.717 Ratings00 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Pentaho and Quadient Inspire
    Feature
    Pentaho
    9.7
    20 Ratings
    17% above category average
    Quadient Inspire
    -
    Ratings
    Publish to Web9.618 Ratings00 Ratings
    Publish to PDF9.819 Ratings00 Ratings
    Report Versioning9.713 Ratings00 Ratings
    Report Delivery Scheduling9.917 Ratings00 Ratings
    Delivery to Remote Servers9.310 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Pentaho and Quadient Inspire
    Feature
    Pentaho
    8.1
    17 Ratings
    1% above category average
    Quadient Inspire
    -
    Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)7.916 Ratings00 Ratings
    Location Analytics / Geographic Visualization8.216 Ratings00 Ratings
    Predictive Analytics8.314 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Pentaho and Quadient Inspire
    Feature
    Pentaho
    9.1
    20 Ratings
    7% above category average
    Quadient Inspire
    -
    Ratings
    Multi-User Support (named login)9.320 Ratings00 Ratings
    Role-Based Security Model9.619 Ratings00 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)9.918 Ratings00 Ratings
    Single Sign-On (SSO)7.610 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Pentaho and Quadient Inspire
    Feature
    Pentaho
    8.3
    11 Ratings
    7% above category average
    Quadient Inspire
    -
    Ratings
    Responsive Design for Web Access9.710 Ratings00 Ratings
    Mobile Application6.97 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile8.711 Ratings00 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Pentaho and Quadient Inspire
    Feature
    Pentaho
    8.6
    10 Ratings
    10% above category average
    Quadient Inspire
    -
    Ratings
    REST API8.310 Ratings00 Ratings
    Javascript API9.09 Ratings00 Ratings
    iFrames7.39 Ratings00 Ratings
    Java API8.79 Ratings00 Ratings
    Themeable User Interface (UI)8.910 Ratings00 Ratings
    Customizable Platform (Open Source)9.610 Ratings00 Ratings
    Best Alternatives
    PentahoQuadient Inspire
    Small Businesses
    Cyfe
    Score4 out of 10
    GoTo Connect
    Score8 out of 10
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    GoTo Connect
    Score8 out of 10
    Enterprises
    Jaspersoft Community Edition
    Score7 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PentahoQuadient Inspire
    Likelihood to Recommend
    9.1
    (31 ratings)
    9.5
    (38 ratings)
    Likelihood to Renew
    8.8
    (11 ratings)
    9.1
    (2 ratings)
    Usability
    9.3
    (6 ratings)
    9.5
    (22 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (1 ratings)
    Support Rating
    9.3
    (7 ratings)
    7.9
    (21 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Online Training
    9.5
    (2 ratings)
    9.1
    (2 ratings)
    Implementation Rating
    5.0
    (1 ratings)
    9.1
    (1 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.3
    (5 ratings)
    Data Sharing and Collaboration
    8.4
    (16 ratings)
    -
    (0 ratings)
    Data Sources
    8.6
    (16 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    1.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    8.9
    (5 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    PentahoQuadient Inspire
    Likelihood to Recommend
    Hitachi Vantara
    Pentaho is very well suited to perform data extraction & data mining from various cloud storage & transform that data using various available data models. However, the software struggles when it comes to visualizing the extracted data in an appealing manner & can be difficult for end-users to get an understanding of data tables created using those models.
    Incentivized
    Read full review
    Quadient
    Scenarios where Quadient Inspire is well suited - When we want to create some content which can be reused, as we create blocks in Quadient which has some data in it, and these blocks can be reused. When we want to create consistent content and want to deliver it through omni-channel medium in large volume, as Quadient Inspire makes delivery of large volume communications possible, and it does so in mere seconds. Scenarios where Quadient Inspire is less appropriate - sometimes it feels like editing in a Word document is easier than Quadient Inspire, e.g., when we need to add bullet points in the content.
    Incentivized
    Read full review
    Pros
    Hitachi Vantara
    • Integrate and synchronize with big data easily
    • Import data from any sources and different databases
    • Managing data in on-premise, hybrid and cloud environments.
    • Compatibility and flexibility of the platform with any type of scenario and any business or industry
    • Various tools in the software suite to transformation of data
    • Simple interface appearance and creative UI graphics
    Read full review
    Quadient
    • Highly flexible data ingestion
    • Clear and powerful workflow design that makes support easy to understand as teams evolve
    • Great internal debugging tool that simplifies and accelerates the development cycle
    • Powerful scripting structure available at nearly every aspect of data management, composition, and finishing allowing for specialized requirements not available in the standard toolset to be met
    Incentivized
    Read full review
    Cons
    Hitachi Vantara
    • I think the relative obscurity of the tool is a downside, not as many developers, consultants or peers you can tap into.
    • Lack of a solid user community held us back, looking at Power BI and Qlik, they have huge user communities that help each other out. Would have liked that here.
    • Smaller company means smaller sales force, and the lack of a local presence made it hard to only interact online with the account rep. Other companies have someone local who often stops by with pre-sales developers to just pitch in free of charge when they have time.
    Incentivized
    Read full review
    Quadient
    • Within CJM: Not easy to share maps with a large group of people, still needs to be done on an individual basis which is time-consuming.
    • Not able to unload all file types into maps. It would be great to have video.
    • There are a lot of third-party suppliers that make up the full services in Inspire. This limits the development that Quadient can do to.
    Read full review
    Likelihood to Renew
    Hitachi Vantara
    I will use Pentaho until I find a better tool with a better, easier to use report designer client. For now, Pentaho has been the most powerful reporting tool for our clients because of its ability to connect to Odoo, integrate in Odoo (reports are accessible in Odoo) and the flexibility in report design and parameter integration
    Incentivized
    Read full review
    Quadient
    We are using Quadient Inspire products since last 5 years. And we are able to achieve everything with respect to the customer's needs and desired output. Quadient is adding new very important features every day that make document structure very easy for developers and end users. We would like to stick with Quadient for a long time.
    Read full review
    Usability
    Hitachi Vantara
    The Pentaho tools are designed so you can start playing around on your own. Of course, you will need guidance at some point, but the training teams are good at guiding new users, and the online documentation is usually pretty up-to-date.
    Some of the tools, such as the Pentaho Data Integration tool and the Pentaho Server, are pretty self-explanatory. The other tools maybe are not so quickly and obvious to use, but again, with some documentation and some customer support, you can find your way around them.
    Incentivized
    Read full review
    Quadient
    There are parts of the product that are extremely easy to use, but it can be hard to build it up to get to that point. I'm a power user and I know I've only barely scratched the surface, but the transactional users barely have to lift a finger to get their letters out. There's a lot more that can be done if I had the time and resources to devote to improving our letters more and there are times when the interface is in my way as to meeting those goals, but by and large, it's a swift and easy to use program.
    Read full review
    Reliability and Availability
    Hitachi Vantara
    No answers on this topic
    Quadient
    I am giving this rating because Quadient products are highly available. Most of the time all Quadient products are available. In some cases Quadient always follows the planned schedule and maintenance. They always inform all the partners and clients a day or two in advance so that the clients can work accordingly.
    Read full review
    Performance
    Hitachi Vantara
    No answers on this topic
    Quadient
    I want you to rate the performance of the Quadient Inspire 9 out of 10. Because every time we work with Quadient products I never feel any sluggishness and any performance issue. Along with this, one thing that we all should understand is that the performance of any application also depends on the computer hardware. So along with the software application, your hardware should also meet the minimum requirements.
    Read full review
    Support Rating
    Hitachi Vantara
    They were responsive to our questions when we raised issues. They gave us workarounds when required. They were quite knowledgeable when it came to issue analysis and providing fixes. They were forthright in informing us if a bug was not due for release soon.
    Incentivized
    Read full review
    Quadient
    Overall Quadient team is very responsive and willing to come to the table and provide valuable information and resolution for problems. What tier of support you have would defiantly impact the experience you have. Had some challenges with a few members of the support team , but when brought up with the vendor it was quickly resolved
    Incentivized
    Read full review
    In-Person Training
    Hitachi Vantara
    No answers on this topic
    Quadient
    I had a couple of weeks of training back in 2005 on the Quadient premises in Hradec Kralowe. The instructor was just great! Besides showing as normal functionalities, he went so far to solve our concrete challenges. He actually encouraged me to become a "real" programmer. I have written my first lines of code in Inspire (GMC PrintNetT) and never looked back.
    Read full review
    Online Training
    Hitachi Vantara
    Course Taken: DI1000 Pentaho Data Integration Fundamentals Setup A week before your class started, the instructor will start sending out class material and lab setup instructions. This is helpful so that you understand how the environment is laid out and can start reviewing the content. Ultimately it saved about a 1/2 day trying to setup with 10 other people online which was great! The Course The 3-day course was laid out like many other technical classes with 15-30 minutes instruction and 15-60 minutes of lab exercises. The instructor was very knowledgeable with the functionality from version to version and answered questions as we went along. I was amazed at some of the functionality that was available that I was not using at the time and quickly implemented changes to many existing transformations and jobs. The novice users seemed to catch on quickly and more experienced users explained how some of the functionality was used in their home environments. Towards the end there was enough time so that we were able to ask very directed questions about our own environments. Overall, I really found the class to be informative and deliver enough information to be dangerous. My skills improved and I was able to design better and efficient transformations for the HIE. Course Description: https://training.pentaho.com/instructor-led-training/pentaho-data-integration-fundamentals-di1000
    Read full review
    Quadient
    Quadient offers online training for all of its products (paid service). You can choose your pace and go through the material and then solve real challenges. At the end, you can choose to take a final assignment and get certification which is a really good thing to do. If you get stuck, the training team will answer any of your questions and give you guidance.
    Read full review
    Implementation Rating
    Hitachi Vantara
    Get the right people in before starting implementation. Start small and build as you go approach is time consuming and involves lot of rework. Evangalize within the organization the capabilities and limitations equally so that correct delivery expectations are set. Set expectations with the Customer that the tool cannot replace proprietary software in terms of stability/usability and that timelines could change given the new ness of the product.
    Incentivized
    Read full review
    Quadient
    As you consider your digital transformation, think of the people who may object. They have valid criticisms, valuable insights and information critical to your success. Quadient’s advice is to build a strong internal team and confront these questions early. When everyone understands the project from their perspective, the project has a better chance of success.
    Read full review
    Alternatives Considered
    Hitachi Vantara
    Since the Pentaho platform offers a range of broad functionality across data preparation and advanced analytics, it also can be easily integrated to support many data sources and machine-learning frameworks. Based on that fact, we selected Pentaho to be used in our internal department. It also supports many of our BI use cases as required by company management or the business user. Last but not least, the Pentaho license is cheaper than their competitor.
    Incentivized
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    Quadient
    The above drop down would not allow me to pick the similar products that I have used previously. Planet Pres : Good in its time. Now very slow compared with Quadient. Compart: As quick... If not slightly quicker than Quadient. This does not counteract how difficult this software is to use. It has no GUI interface and even advanced programmers struggle to use it. Both of these products are inferior to Quadient when it comes to implementing within a normal organisation.
    Read full review
    Contract Terms and Pricing Model
    Hitachi Vantara
    No answers on this topic
    Quadient
    Not really. It's not cheap, but it's a great value for what you get. This is enterprise-level software and the cost reflects that. The pay-per-page aspect makes sense too. We get a lot of sheets included in our contract and we use them all. It's a good contract with pricing that makes sense.
    Read full review
    Scalability
    Hitachi Vantara
    No answers on this topic
    Quadient
    I am giving this rating because Quadient products are very reliable. Quadient products can be deployed across multiple departments and sites as needed. We can integrate Quadient products with other applications and tools in a very effective, efficient and flexible way. We can deploy Quadient products in Cloud as well.
    Read full review
    Professional Services
    Hitachi Vantara
    No answers on this topic
    Quadient
    The PSO team is very involved and knowledgeable. Some times there are availability issues due to the number of companies they are supporting but they do their best to deliver on time. PSO cost aren't cheap, but they deliver a big bang for the buck especially on critical projects or involving them in strategic approaches/decisions.
    Incentivized
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    Return on Investment
    Hitachi Vantara
    • Pentaho has improved our overall business process.
    • Pentaho has helped the Managers and Directors to analyze the numbers going up and down from time to time.
    • We have a started a big project using Pentaho that is going to include all the business processes in the organization.
    Incentivized
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    Quadient
    • Since purchasing Inspire we have won many business opportunities as it enables us to create documents we couldn't do before, for example: Council Tax Bills.
    • It is a lot faster at processing than our previous software. We had one job we had to extract addresses from, it was 56,000 records from a 5.5million line text file. Our previous software took 26 hours to pull out the addresses, Quadient Inspire took 43 seconds!
    • We are able to automate processes through Inspire via CLI batch files, where a job would normally take 30 minutes to set up and process, a bit of time spent on the workflow and automation script means we can just double click a batch file for repeat jobs and the print file is created in seconds.
    Incentivized
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    ScreenShots

    Quadient Inspire Screenshots

    Screenshot of Inspire's customer journey mapping , used to identify gaps and pain points in the customer journey.Screenshot of the Quadient Digital Advantage Suite, which enables users to develop personalized mobile and web experiences that are integrated with core systems and aligned with non-digital communication channels.Screenshot of Inspire’s omnichannel preview, which lets users see how the communication will look on a variety of devices and screens.Screenshot of the Inspire Interactive interface used to create personalized ad-hoc communications with pre-approved blocks of content.Screenshot of where users can accept or reject content changes via a ‘change tracking feature that maintains a real-time audit trail.Screenshot of Quadient-hosted public Container Registry, which allows users to download and configure pre-built container images of Inspire Flex, saving dev time.