Quadient Inspire

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Quadient Inspire
Score 9.4 out of 10
N/A
Quadient Inspire offers a customer experience management portfolio that provides human-centric communication solutions that span the entire customer lifecycle, to help organizations to create meaningful connections with their customers, wherever, whenever they prefer.N/A
Pricing
Quadient Inspire
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Quadient Inspire
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeOptional
Additional DetailsThe solution is highly modular. Pricing may differ a lot depending on usage and configuration.
More Pricing Information
Community Pulse
Quadient Inspire
Considered Both Products
Quadient Inspire
Chose Quadient Inspire
Its been years since I've formally evaluated competing products. At my last look, again if you in need of a full variable print solution to drive volumes of production, there is no other software which comes close.
Chose Quadient Inspire
Quadient excels in speed, functionality, robust features offered and more. I haven't experienced anything as complete as Quadient Inspire.
Chose Quadient Inspire
Quadient Inspire is a lot more user friendly and faster.
Chose Quadient Inspire
This workhorse blows DesignMerge away. Allowing for an abundance of more complexity.
Chose Quadient Inspire
Planet Pres This software was by far inferior to Quadient Inspire in both user friendliness and processing power. It also has a lot more scope in the software to grow into other avenues where as planet Pres is just a document composition software. As your organisation grows …
Chose Quadient Inspire
Previously we used Objectif Lune's PlanetPress suite. A few years ago, when I first became aware of it, this appeared to revolutionise the possibilities when compared to what went before. But now there has been a similar quantum leap thanks to Quadient Inspire. The intuitive …
Chose Quadient Inspire
For the past 5 years, I have been consistently using Quadient Inspire products for customer communication management. The best part of Quadient products is the easy GUI which makes it easy even for non-technical users. And Quadient has a knowledge-sharing site called Quadient …
Chose Quadient Inspire
Quadient is more powerful [than] them. Because Quadient Inspire uses all inbuilt features and this is a full CCM service suite. There is very little need to integrate this tool with others for more features and advancements. This tool has better GUI than others and the support …
Chose Quadient Inspire
We have looked at no other software.
Chose Quadient Inspire
Quadient Inspire was used by a third-party supplier for document composition so the choice to use Designer and Interactive was set as we were bringing the function in-house. Adding CJM came afterward and a thorough review of the top 10 journey mapping software in the market was …
Chose Quadient Inspire
I believe that Inspire stacks up well against the other products I've seen. While others have some nice fancy features, I believe that Inspire is the complete package.

The breadth of the solution, in particular, allows you to cover many potential use cases in one solution with …
Chose Quadient Inspire
Back in the 2004-2005, I was working in Telecommunications company. We used Elixir Opus for our document composition. We ran into Quadient software (at the time it was called GMC PrintNet - version 4.5) and were simply amazed. It was unlike anything we have used before. All the …
Chose Quadient Inspire
This is my first product in this category and I believe my company selected Quadient Inspire because amongst all the other software available out there, this was the more suitable to our use, and the price is also affordable.
Chose Quadient Inspire
I have been using this solution since the beginning... and before that I used the previous incarnation... from Printnet 3, to Printnet T, to GMC Inspire Designer, to Quadient Inspire. One of the best things about this solution is that they are constantly evolving, which allows …
Chose Quadient Inspire
The above drop down would not allow me to pick the similar products that I have used previously.

Planet Pres :
Chose Quadient Inspire
Having used the legacy platform EMC xPression (now part of OpenText Exstream) the extra functionality of being both a data and composition tool reenforces the market leading stance that Quadient has held for the last 5 years.

The roadmap and focus on continuous improvement and …
Top Pros
Top Cons
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Quadient Inspire
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CustomerSuccessBox
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User Ratings
Quadient Inspire
Likelihood to Recommend
9.7
(34 ratings)
Likelihood to Renew
9.1
(2 ratings)
Usability
8.7
(18 ratings)
Availability
9.1
(1 ratings)
Performance
8.2
(1 ratings)
Support Rating
7.9
(21 ratings)
In-Person Training
10.0
(1 ratings)
Online Training
9.1
(2 ratings)
Implementation Rating
9.1
(1 ratings)
Configurability
8.2
(1 ratings)
Contract Terms and Pricing Model
8.3
(5 ratings)
Ease of integration
1.0
(1 ratings)
Product Scalability
9.1
(1 ratings)
Professional Services
8.9
(5 ratings)
Vendor post-sale
9.1
(1 ratings)
Vendor pre-sale
9.1
(1 ratings)
User Testimonials
Quadient Inspire
Likelihood to Recommend
Quadient
Quadient Inspire is well suited to complex processes and requests. It is very well designed software which includes numerous plug in options for ease of use with other software. They have built in security functions to protect intellectual property and prohibit unauthorized changes. This software is great for people who need control and large feature sets or work with quantities in the millions. Of course, it also works fine on smaller projects. Where it would be overkill is for environments which only need simple variable pieces. Just setting up an address block? If this is your regular job, this software is excessive
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Pros
Quadient
  • Highly flexible data ingestion
  • Clear and powerful workflow design that makes support easy to understand as teams evolve
  • Great internal debugging tool that simplifies and accelerates the development cycle
  • Powerful scripting structure available at nearly every aspect of data management, composition, and finishing allowing for specialized requirements not available in the standard toolset to be met
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Cons
Quadient
  • Within CJM: Not easy to share maps with a large group of people, still needs to be done on an individual basis which is time-consuming.
  • Not able to unload all file types into maps. It would be great to have video.
  • There are a lot of third-party suppliers that make up the full services in Inspire. This limits the development that Quadient can do to.
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Likelihood to Renew
Quadient
We are using Quadient Inspire products since last 5 years. And we are able to achieve everything with respect to the customer's needs and desired output. Quadient is adding new very important features every day that make document structure very easy for developers and end users. We would like to stick with Quadient for a long time.
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Usability
Quadient
There are parts of the product that are extremely easy to use, but it can be hard to build it up to get to that point. I'm a power user and I know I've only barely scratched the surface, but the transactional users barely have to lift a finger to get their letters out. There's a lot more that can be done if I had the time and resources to devote to improving our letters more and there are times when the interface is in my way as to meeting those goals, but by and large, it's a swift and easy to use program.
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Reliability and Availability
Quadient
I am giving this rating because Quadient products are highly available. Most of the time all Quadient products are available. In some cases Quadient always follows the planned schedule and maintenance. They always inform all the partners and clients a day or two in advance so that the clients can work accordingly.
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Performance
Quadient
I want you to rate the performance of the Quadient Inspire 9 out of 10. Because every time we work with Quadient products I never feel any sluggishness and any performance issue. Along with this, one thing that we all should understand is that the performance of any application also depends on the computer hardware. So along with the software application, your hardware should also meet the minimum requirements.
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Support Rating
Quadient
Overall Quadient team is very responsive and willing to come to the table and provide valuable information and resolution for problems. What tier of support you have would defiantly impact the experience you have. Had some challenges with a few members of the support team , but when brought up with the vendor it was quickly resolved
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In-Person Training
Quadient
I had a couple of weeks of training back in 2005 on the Quadient premises in Hradec Kralowe. The instructor was just great! Besides showing as normal functionalities, he went so far to solve our concrete challenges. He actually encouraged me to become a "real" programmer. I have written my first lines of code in Inspire (GMC PrintNetT) and never looked back.
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Online Training
Quadient
Quadient offers online training for all of its products (paid service). You can choose your pace and go through the material and then solve real challenges. At the end, you can choose to take a final assignment and get certification which is a really good thing to do. If you get stuck, the training team will answer any of your questions and give you guidance.
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Implementation Rating
Quadient
As you consider your digital transformation, think of the people who may object. They have valid criticisms, valuable insights and information critical to your success. Quadient’s advice is to build a strong internal team and confront these questions early. When everyone understands the project from their perspective, the project has a better chance of success.
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Alternatives Considered
Quadient
The above drop down would not allow me to pick the similar products that I have used previously. Planet Pres : Good in its time. Now very slow compared with Quadient. Compart: As quick... If not slightly quicker than Quadient. This does not counteract how difficult this software is to use. It has no GUI interface and even advanced programmers struggle to use it. Both of these products are inferior to Quadient when it comes to implementing within a normal organisation.
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Contract Terms and Pricing Model
Quadient
Not really. It's not cheap, but it's a great value for what you get. This is enterprise-level software and the cost reflects that. The pay-per-page aspect makes sense too. We get a lot of sheets included in our contract and we use them all. It's a good contract with pricing that makes sense.
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Scalability
Quadient
I am giving this rating because Quadient products are very reliable. Quadient products can be deployed across multiple departments and sites as needed. We can integrate Quadient products with other applications and tools in a very effective, efficient and flexible way. We can deploy Quadient products in Cloud as well.
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Professional Services
Quadient
The PSO team is very involved and knowledgeable. Some times there are availability issues due to the number of companies they are supporting but they do their best to deliver on time. PSO cost aren't cheap, but they deliver a big bang for the buck especially on critical projects or involving them in strategic approaches/decisions.
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Return on Investment
Quadient
  • Since purchasing Inspire we have won many business opportunities as it enables us to create documents we couldn't do before, for example: Council Tax Bills.
  • It is a lot faster at processing than our previous software. We had one job we had to extract addresses from, it was 56,000 records from a 5.5million line text file. Our previous software took 26 hours to pull out the addresses, Quadient Inspire took 43 seconds!
  • We are able to automate processes through Inspire via CLI batch files, where a job would normally take 30 minutes to set up and process, a bit of time spent on the workflow and automation script means we can just double click a batch file for repeat jobs and the print file is created in seconds.
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ScreenShots

Quadient Inspire Screenshots

Screenshot of Inspire Interactive can be used to create ad hoc communications with pre-approved blocks of content.Screenshot of Additional personalization can be added leveraging customer data and variable content with Inspire Interactive.