Item: Quadient Inspire
Rating: 9
Author: Rishabh Jain

Overall Satisfaction with Quadient Inspire

Use Cases and Deployment Scope

I am a Quadient developer. I use Quadient Inspire to create forms in a billable project. Quadient Inspire helps to make templates which can be reused according to the business requirements, so we need not to create whole forms again and again, thus Quadient Inspire improves the reusability aspect of our work. The scope of my use case is limited to creation of forms/templates inside Quadient Inspire.

Pros and Cons

Pros

Helps in creating consistent content
Improves the reusability of the content
Helps companies to remain compliant with the govt. regulations
Omni-channel communication is possible through Quadient Inspire

Cons

There should be an easier way to create bullet points paragraph style
If a same element is dragged in a layout in multiple places, and we want to change the positioning of the element from one place, the positioning of all the elements gets changed instead
In Interactive, we cannot choose to create a table with more than 20 rows. If we want to, we need to first create a 20 row table and then manually add rows into it
There should be a functionality in which Interactive or Designer suggests the table style after scanning a photo/jpg file of the mockup form

Return on Investment

Quadient Inspire cuts down the communications delivery cost to a great extent
Quadient Inspire takes seconds to deliver large volume of communications, thus again saves time and money
Initial cost of installing Quadient Inspire is very high, since its license is very costly, and if you are not dealing with large volume of communications, then it is a waste of money for you

Usability

Quadient Inspire is very user-friendly, even a person from non-computers background can work on it. You need not to learn coding to work on Quadient Inspire. It has multiple functionalities which makes it very easy to develop forms in Quadient Inspire, however there is a scope for improvement in many places, such as the development of tables, right now it is a bit complex.

Alternatives Considered

OpenText Exstream

Quadient Inspire is more user friendly as compared to OpenText Exstream. The user interface, the options for editing are very simple in Quadient Inspire, we can see in the layout what all options do we need, which is a bit complex in OpenText Exstream. Both are CCM solutions but vary a bit in terms of user friendliness.

Key Insights

Do you think Quadient Inspire delivers good value for the price?

Yes

Are you happy with Quadient Inspire's feature set?

Yes

Did Quadient Inspire live up to sales and marketing promises?

Yes

Did implementation of Quadient Inspire go as expected?

Yes

Would you buy Quadient Inspire again?

Yes

Other Software Used

Adobe Acrobat, Atlassian Jira, Microsoft SharePoint, Microsoft Excel, Microsoft Powerpoint

Likelihood to Recommend

Scenarios where Quadient Inspire is well suited - When we want to create some content which can be reused, as we create blocks in Quadient which has some data in it, and these blocks can be reused. When we want to create consistent content and want to deliver it through omni-channel medium in large volume, as Quadient Inspire makes delivery of large volume communications possible, and it does so in mere seconds. Scenarios where Quadient Inspire is less appropriate - sometimes it feels like editing in a Word document is easier than Quadient Inspire, e.g., when we need to add bullet points in the content.

Quadient Inspire Feature Ratings

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Detailed review on Quadient Inspire

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