Overall Satisfaction with Quadient Inspire
In our organization, We are currently using Quadient Inspire Designer, Inspire Content Manager, Inspire Interactive and Inspire Scaler in our projects. Now a days in the market Quadient is one of the most reliable CCM applications. By using Quadient Inspire products we can deliver paper-based, e-mail-based and digital-based communication to customers.
- Contact customers via their choice of channel.
- Personalise customer communications.
- Can be ahead in CCM technology.
- So far everything is seems fine with Quadient products.
- They should include easy migration with all other technology.
- They should include features to rename all the layout objects automatically as per the context of the respective project.
- Inspire Content Manager to manage all the resources centrally.
- Inspire Scaler for automating the process.
- Inspire Designer for creating personalized documents.
- Improve productivity.
- Budget friendly.
- Power full CCM tool.
- Quadient Inspire
For the past 5 years, I have been consistently using Quadient Inspire products for customer communication management. The best part of Quadient products is the easy GUI which makes it easy even for non-technical users. And Quadient has a knowledge-sharing site called Quadient University in which developers from around the world can interact with each other and share questions in the community.
Do you think Quadient Inspire delivers good value for the price?
Yes
Are you happy with Quadient Inspire's feature set?
Yes
Did Quadient Inspire live up to sales and marketing promises?
Yes
Did implementation of Quadient Inspire go as expected?
Yes
Would you buy Quadient Inspire again?
Yes
Quadient Inspire Feature Ratings
Using Quadient Inspire
30 - We deal with all types of CCM projects such as Healthcare, Banking, Utilities, Telecommunication, Life Insurance domains etc. We have been able to achieve the desired output by using various Quadient Inspire products. Nowadays we are mainly using few Quadiant products like Inspire Designer, Inspire Content Manager, Inspire Interactive and Inspire Scalar.
10 - You need to be a good learner to collaborate and work with Quadient. You must know about Max Quadient products.
And the best way to master it we can do Quadient Inspire Certification. We can use Quadient Education Portal and Quadient University for self learning. We can also get information about various useful topics which can help us to be a good Quadient support person.
And the best way to master it we can do Quadient Inspire Certification. We can use Quadient Education Portal and Quadient University for self learning. We can also get information about various useful topics which can help us to be a good Quadient support person.
- Omni Channel Output
- Dynamic Communication
- Email Messanger
- Following Quadient Development Guidelines
- Learning from Quadient University
- Self Learning
- Less use of scripting
- YouTube videos
- Monthly get together virtually
Evaluating Quadient Inspire and Competitors
- Price
- Product Features
- Product Usability
- Product Reputation
- Prior Experience with the Product
Quadient products come with several important features that make document structure very easy for developers and end users.
By using Quadient products you can produce omni channel output. With Quadient products you can trigger WhatsApp communication and e-mail communication. Quadient has given a new way of communication which is helping their partners and end users.
By using Quadient products you can produce omni channel output. With Quadient products you can trigger WhatsApp communication and e-mail communication. Quadient has given a new way of communication which is helping their partners and end users.
We would prefer to stick with Quadient and not change any evaluation and selection process. Because by using Quadient products you can produce omni channel output. With Quadient products you can trigger WhatsApp communication and e-mail communication. Quadient has given a new way of communication which is helping their partners and end users.
Quadient Inspire Implementation
Change management was a small part of the implementation and was well-handled - The person who built the system may feel an impending sense of loss of control, as they know the system at a detailed level. They understand how it operates. They may not see some of the flaws, because they have worked around them for years. To engage these people, it is important to let them know the value of what they do is not linked to that specific legacy system. Their value is in combining rules, data and content in a way that reaches customers accurately. It helps to explain how a new system will reduce some of the re-keying parts of their job, tracking down business people, and double-checking rollout with compliance people.
- Nothing
Quadient Inspire Training
Configuring Quadient Inspire
Yes, I feel we should have follow Quadient guidelines for configuring Quadient products.The configuration for all Quadient products is exactly what we can do with minimum efforts. You will never feel too broad or complicated as they have made all the tools very easy to understand even for the non-technical user.
So far I have not found any additional configuration or customization for any of the Quadient products. But as per my self learning and I raided that Quadient University for custom configuration and customization, there are user manuals that can help us while doing this activity for Quadient Inspire products.
Quadient Inspire Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success | None |
No, we have not purchased any premium support from Quadient. The reason we have not opted for premium support is because we are able to do most of the work without any hassle at the moment. And for some minor issues we can also get the desired support by using primary support.
As I mentioned earlier we have not purchased any premium support from Quadient as we are able to do most of the work at the moment without any hassle. And for some minor issues we can also get the desired support by using primary support.
But sometimes when I am stuck in any development work I always prefer Quadient University and there I always get all my questions answered.
But sometimes when I am stuck in any development work I always prefer Quadient University and there I always get all my questions answered.
Using Quadient Inspire
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Well integrated Consistent Quick to learn Convenient Feel confident using | None |
- Data Processing
- Design
- Omni Channel Output
- Script Library
- Imposition Script
Quadient Inspire Reliability
Integrating Quadient Inspire
- Nothing
So far I haven't come across any Quadient products integration with any third party application. But as per my education and I read in Quadient University that there are user manuals for most of the integrations which can help us at the time of integration of Quadient products with other applications.
- No at the moment
I have no idea on this.
So far I haven't come across any Quadient products integration with any third party application. But as per my education and I read in Quadient University that there are user manuals for most of the integrations which can help us at the time of integration of Quadient products with other applications.
So far I haven't come across any Quadient products integration with any third party application. But as per my education and I read in Quadient University that there are user manuals for most of the integrations which can help us at the time of integration of Quadient products with other applications.
Relationship with Quadient
There were few basic principles we followed at that time.
We had made a plan and according to that plan we asked for each item from the seller. We had cleared all our doubts in the initial communication. We were very proactive in our communication. We also discussed emergency matters.
We had made a plan and according to that plan we asked for each item from the seller. We had cleared all our doubts in the initial communication. We were very proactive in our communication. We also discussed emergency matters.
Anyone can follow below given tips for successful deal.
Make a plan. Before you reach out to your vendors, know what it is you're going to ask.
Make a plan. Before you reach out to your vendors, know what it is you're going to ask.
Be proactive in your communication. Early communication is always more welcome than suddenly reaching out in an emergency.
Find a win-win solution.
Ask for the most.
Upgrading Quadient Inspire
- We are currently working on R15
- New features are there in every section (Data Input, Layout Design etc.)
- More new features
- Less use of scripting