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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pentaho

    Score6 out of 10
    N/APentaho is a suite of open source business intelligence and analytics products, now offered and supported by Hitachi Data Systems since the June 2015 acquisition.N/A

    VerticalResponse

    Score10 out of 10
    N/AVerticalResponse is an email campaign management software and services platform from Deluxe. In addition to providing email marketing tools, VerticalResponse offers fully managed email marketing services from campaign launch and management to reporting and analysis.

    $9

    per month

    Pricing
    PentahoVerticalResponse
    Editions & Modules
    No answers on this topic
    Basic
    $11.00
    per month
    Pro
    $16.00
    per month
    Pro Plus
    $196.00
    per month
    Offerings
    Pricing Offerings
    PentahoVerticalResponse
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    PentahoVerticalResponse
    Considered Both Products
    Hitachi Vantara
    No answer on this topic
    VerticalResponse
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    80%
    Implementation went as expected
    4 Answers
    No answers on this topic
    Features
    PentahoVerticalResponse
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Pentaho and VerticalResponse
    Feature
    Pentaho
    9.0
    20 Ratings
    10% above category average
    VerticalResponse
    -
    Ratings
    Pixel Perfect reports8.618 Ratings00 Ratings
    Customizable dashboards9.918 Ratings00 Ratings
    Report Formatting Templates8.718 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Pentaho and VerticalResponse
    Feature
    Pentaho
    8.7
    19 Ratings
    8% above category average
    VerticalResponse
    -
    Ratings
    Drill-down analysis7.618 Ratings00 Ratings
    Formatting capabilities8.319 Ratings00 Ratings
    Integration with R or other statistical packages9.312 Ratings00 Ratings
    Report sharing and collaboration9.717 Ratings00 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Pentaho and VerticalResponse
    Feature
    Pentaho
    9.7
    20 Ratings
    17% above category average
    VerticalResponse
    -
    Ratings
    Publish to Web9.618 Ratings00 Ratings
    Publish to PDF9.819 Ratings00 Ratings
    Report Versioning9.713 Ratings00 Ratings
    Report Delivery Scheduling9.917 Ratings00 Ratings
    Delivery to Remote Servers9.310 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Pentaho and VerticalResponse
    Feature
    Pentaho
    8.1
    17 Ratings
    1% above category average
    VerticalResponse
    -
    Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)7.916 Ratings00 Ratings
    Location Analytics / Geographic Visualization8.216 Ratings00 Ratings
    Predictive Analytics8.314 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Pentaho and VerticalResponse
    Feature
    Pentaho
    9.1
    20 Ratings
    7% above category average
    VerticalResponse
    -
    Ratings
    Multi-User Support (named login)9.320 Ratings00 Ratings
    Role-Based Security Model9.619 Ratings00 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)9.918 Ratings00 Ratings
    Single Sign-On (SSO)7.610 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Pentaho and VerticalResponse
    Feature
    Pentaho
    8.3
    11 Ratings
    7% above category average
    VerticalResponse
    -
    Ratings
    Responsive Design for Web Access9.710 Ratings00 Ratings
    Mobile Application6.97 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile8.711 Ratings00 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Pentaho and VerticalResponse
    Feature
    Pentaho
    8.6
    10 Ratings
    10% above category average
    VerticalResponse
    -
    Ratings
    REST API8.310 Ratings00 Ratings
    Javascript API9.09 Ratings00 Ratings
    iFrames7.39 Ratings00 Ratings
    Java API8.79 Ratings00 Ratings
    Themeable User Interface (UI)8.910 Ratings00 Ratings
    Customizable Platform (Open Source)9.610 Ratings00 Ratings
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Pentaho and VerticalResponse
    Feature
    Pentaho
    -
    Ratings
    VerticalResponse
    9.9
    8 Ratings
    21% above category average
    WYSIWYG email editor00 Ratings10.07 Ratings
    Dynamic content00 Ratings10.05 Ratings
    Ability to test dynamic content00 Ratings10.04 Ratings
    Landing pages00 Ratings10.04 Ratings
    A/B testing00 Ratings10.05 Ratings
    Mobile optimization00 Ratings10.05 Ratings
    Email deliverability reporting00 Ratings10.08 Ratings
    List management00 Ratings10.08 Ratings
    Triggered drip sequences00 Ratings9.02 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Pentaho and VerticalResponse
    Feature
    Pentaho
    -
    Ratings
    VerticalResponse
    10.0
    9 Ratings
    27% above category average
    Dashboards00 Ratings10.09 Ratings
    Standard reports00 Ratings10.09 Ratings
    Custom reports00 Ratings10.06 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of Pentaho and VerticalResponse
    Feature
    Pentaho
    -
    Ratings
    VerticalResponse
    10.0
    1 Ratings
    20% above category average
    URL Validation00 Ratings10.01 Ratings
    Link Tracking00 Ratings10.01 Ratings
    Image Validation00 Ratings10.01 Ratings
    Inbox Display00 Ratings10.01 Ratings
    Email Accessibility Tools00 Ratings10.01 Ratings
    Spelling and Grammar Check00 Ratings10.01 Ratings
    Spam Testing00 Ratings10.01 Ratings
    Email Previews00 Ratings10.01 Ratings
    Best Alternatives
    PentahoVerticalResponse
    Small Businesses
    Cyfe
    Score4 out of 10
    Mad Mimi
    Score10 out of 10
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Campaign Monitor by Marigold
    Score9 out of 10
    Enterprises
    Sisense
    Score6.9 out of 10
    Emma by Marigold
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PentahoVerticalResponse
    Likelihood to Recommend
    9.1
    (31 ratings)
    10.0
    (28 ratings)
    Likelihood to Renew
    8.8
    (11 ratings)
    8.6
    (19 ratings)
    Usability
    9.3
    (6 ratings)
    9.0
    (5 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.3
    (7 ratings)
    8.0
    (4 ratings)
    Online Training
    9.5
    (2 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    5.0
    (1 ratings)
    10.0
    (4 ratings)
    Data Sharing and Collaboration
    8.4
    (16 ratings)
    -
    (0 ratings)
    Data Sources
    8.6
    (16 ratings)
    -
    (0 ratings)
    User Testimonials
    PentahoVerticalResponse
    Likelihood to Recommend
    Hitachi Vantara
    Pentaho is very well suited to perform data extraction & data mining from various cloud storage & transform that data using various available data models. However, the software struggles when it comes to visualizing the extracted data in an appealing manner & can be difficult for end-users to get an understanding of data tables created using those models.
    Incentivized
    Read full review
    VerticalResponse
    For businesses requiring advanced email marketing features like sophisticated automation, in-depth analytics, and extensive customization, VerticalResponse might fall short due to its limited featuresVerticalResponse is ideal for small businesses or freelancers who need a simple, straightforward email marketing tool. Its ease of use and basic features make it suitable for those without extensive technical expertise in email marketing
    Incentivized
    Read full review
    Pros
    Hitachi Vantara
    • Integrate and synchronize with big data easily
    • Import data from any sources and different databases
    • Managing data in on-premise, hybrid and cloud environments.
    • Compatibility and flexibility of the platform with any type of scenario and any business or industry
    • Various tools in the software suite to transformation of data
    • Simple interface appearance and creative UI graphics
    Read full review
    VerticalResponse
    • I love the ease of list builder because we often times have a lot of data to import. It would be simply impossible without this tool, considering the amount of customer data we have for any one given email.
    • We really enjoy the ease of use of the HTML wizard as well. It helps even a novice be able to make a beautiful and attention grabbing email.
    • The dashboard is functional and easy to find when you need with a quick search.
    Incentivized
    Read full review
    Cons
    Hitachi Vantara
    • I think the relative obscurity of the tool is a downside, not as many developers, consultants or peers you can tap into.
    • Lack of a solid user community held us back, looking at Power BI and Qlik, they have huge user communities that help each other out. Would have liked that here.
    • Smaller company means smaller sales force, and the lack of a local presence made it hard to only interact online with the account rep. Other companies have someone local who often stops by with pre-sales developers to just pitch in free of charge when they have time.
    Incentivized
    Read full review
    VerticalResponse
    • The type face is small. Not sure if this is to avoid overwhelming the reader, but I could see this being an issue with vision-impaired people or people who don't see small print well.
    • Sometimes I find it takes multiple clicks to make one simple change. I wish there was a search field at the top of the screen that allowed me to jump directly to a client's entry to update it there.
    Read full review
    Likelihood to Renew
    Hitachi Vantara
    I will use Pentaho until I find a better tool with a better, easier to use report designer client. For now, Pentaho has been the most powerful reporting tool for our clients because of its ability to connect to Odoo, integrate in Odoo (reports are accessible in Odoo) and the flexibility in report design and parameter integration
    Incentivized
    Read full review
    VerticalResponse
    Product is easy for both technical and non-technical people to use. A cost effective solution for sending out large number of messages. We can manage unsubscribes by individual accounts, so we can have multiple multiple accounts combined to maximize our buying power on credits. Effective API for sending/receiving data makes tool a valuable asset.
    Read full review
    Usability
    Hitachi Vantara
    The Pentaho tools are designed so you can start playing around on your own. Of course, you will need guidance at some point, but the training teams are good at guiding new users, and the online documentation is usually pretty up-to-date.
    Some of the tools, such as the Pentaho Data Integration tool and the Pentaho Server, are pretty self-explanatory. The other tools maybe are not so quickly and obvious to use, but again, with some documentation and some customer support, you can find your way around them.
    Incentivized
    Read full review
    VerticalResponse
    I truly love this product. We are moving to an all-in-one system next year and my greatest fear in doing so is how much I will miss this platform. Although we are excited for things ahead, I will always keep Vertical Response in my back pocket incase I don't love the new platform as much
    Incentivized
    Read full review
    Reliability and Availability
    Hitachi Vantara
    No answers on this topic
    VerticalResponse
    Never had an issue with uptime
    Read full review
    Performance
    Hitachi Vantara
    No answers on this topic
    VerticalResponse
    No issues
    Read full review
    Support Rating
    Hitachi Vantara
    They were responsive to our questions when we raised issues. They gave us workarounds when required. They were quite knowledgeable when it came to issue analysis and providing fixes. They were forthright in informing us if a bug was not due for release soon.
    Incentivized
    Read full review
    VerticalResponse
    At Vertical Response the help desk associates are courteous, knowledgeable and helpful. You can tell they enjoy what they do. And clearly, they are well trained because most times, the first point of contact is able to resolve any issue you may have. There have been very few times where an associate has needed to get back to me or escalate me to a supervisor
    Incentivized
    Read full review
    Online Training
    Hitachi Vantara
    Course Taken: DI1000 Pentaho Data Integration Fundamentals Setup A week before your class started, the instructor will start sending out class material and lab setup instructions. This is helpful so that you understand how the environment is laid out and can start reviewing the content. Ultimately it saved about a 1/2 day trying to setup with 10 other people online which was great! The Course The 3-day course was laid out like many other technical classes with 15-30 minutes instruction and 15-60 minutes of lab exercises. The instructor was very knowledgeable with the functionality from version to version and answered questions as we went along. I was amazed at some of the functionality that was available that I was not using at the time and quickly implemented changes to many existing transformations and jobs. The novice users seemed to catch on quickly and more experienced users explained how some of the functionality was used in their home environments. Towards the end there was enough time so that we were able to ask very directed questions about our own environments. Overall, I really found the class to be informative and deliver enough information to be dangerous. My skills improved and I was able to design better and efficient transformations for the HIE. Course Description: https://training.pentaho.com/instructor-led-training/pentaho-data-integration-fundamentals-di1000
    Read full review
    VerticalResponse
    Basic functions and online help...we used what was needed, at the time, and will continue to explore other online trainings as our functional needs expand
    Read full review
    Implementation Rating
    Hitachi Vantara
    Get the right people in before starting implementation. Start small and build as you go approach is time consuming and involves lot of rework. Evangalize within the organization the capabilities and limitations equally so that correct delivery expectations are set. Set expectations with the Customer that the tool cannot replace proprietary software in terms of stability/usability and that timelines could change given the new ness of the product.
    Incentivized
    Read full review
    VerticalResponse
    Salesforce integration never worked right. We had to abandon.
    Read full review
    Alternatives Considered
    Hitachi Vantara
    Since the Pentaho platform offers a range of broad functionality across data preparation and advanced analytics, it also can be easily integrated to support many data sources and machine-learning frameworks. Based on that fact, we selected Pentaho to be used in our internal department. It also supports many of our BI use cases as required by company management or the business user. Last but not least, the Pentaho license is cheaper than their competitor.
    Incentivized
    Read full review
    VerticalResponse
    In addition to using Vertical Response personally I also manage email marketing for clients that already use Mailchimp, Robly and Constant Contact. While most of these platforms all offer similar features I choose Vertical Response first if the client does not have a platform in place. Typically I am also teaching the client how to use this tool and the Vertical Response visual interface is very easy for me to teach a client how to navigate and create their own campaigns.
    Incentivized
    Read full review
    Return on Investment
    Hitachi Vantara
    • Pentaho has improved our overall business process.
    • Pentaho has helped the Managers and Directors to analyze the numbers going up and down from time to time.
    • We have a started a big project using Pentaho that is going to include all the business processes in the organization.
    Incentivized
    Read full review
    VerticalResponse
    • We were able to blast out promotions our company was having to customers which created an increase in business.
    • By blasting out any service issues, it keeps our customers informed so that they are not wondering what is going on.
    • Allows us to store unsubscribed emails so that we are not constantly pestering people who do not want to be emailed.
    Incentivized
    Read full review
    ScreenShots