PG Forsta HX Platform vs. TELUS International Customer Experience (CX) Connectors
PG Forsta HX Platform vs. TELUS International Customer Experience (CX) Connectors
Product | Rating | Most Used By | Product Summary | Starting Price |
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PG Forsta HX Platform | N/A | The PG Forsta HX platform, the technology and research solution formed from the Forsta solution based on the combined (through merger) technology of Dapresy, Confirmit, and FocusVision, and later by the acquisition of Press Ganey in 2022, is a customer experience management solution featuring both forms and text analysis to understand the Voice of the Customer. | N/A | |
TELUS International Customer Experience (CX) Connectors | N/A | TELUS International (formerly Xavient Digital) offers Customer Experience (CX) Connectors, a digital enablement solution which links back-end platforms, collates user data, and provides a unified customer record to increase customer automation, improve Voice of the Customer (VoC) strategy, and improve customer journey mapping. | N/A |
PG Forsta HX Platform | TELUS International Customer Experience (CX) Connectors | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
PG Forsta HX Platform | TELUS International Customer Experience (CX) Connectors | |
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Top Pros |
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Top Cons |
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PG Forsta HX Platform | TELUS International Customer Experience (CX) Connectors | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Quadient Inspire Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
PG Forsta HX Platform | TELUS International Customer Experience (CX) Connectors | |
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Likelihood to Recommend | 9.0 (25 ratings) | - (0 ratings) |
Likelihood to Renew | 9.0 (19 ratings) | - (0 ratings) |
Usability | 7.1 (5 ratings) | - (0 ratings) |
Support Rating | 8.0 (3 ratings) | - (0 ratings) |
Implementation Rating | 9.0 (2 ratings) | - (0 ratings) |
PG Forsta HX Platform | TELUS International Customer Experience (CX) Connectors | |
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Likelihood to Recommend | PG Forsta | TELUS International No answers on this topic |
Pros | PG Forsta | TELUS International No answers on this topic |
Cons | PG Forsta | TELUS International No answers on this topic |
Likelihood to Renew | PG Forsta | TELUS International No answers on this topic |
Usability | PG Forsta | TELUS International No answers on this topic |
Support Rating | PG Forsta | TELUS International No answers on this topic |
Implementation Rating | PG Forsta | TELUS International No answers on this topic |
Alternatives Considered | PG Forsta | TELUS International No answers on this topic |
Return on Investment | PG Forsta | TELUS International No answers on this topic |
ScreenShots |