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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PG Forsta HX Platform

    Score9.5 out of 10
    N/AThe PG Forsta HX platform, the technology and research solution formed from the Forsta solution based on the combined (through merger) technology of Dapresy, Confirmit, and FocusVision, and later by the acquisition of Press Ganey in 2022, is a customer experience management solution featuring both forms and text analysis to understand the Voice of the Customer.N/A

    Voices

    Score7 out of 10
    N/AVoices.com is a voice marketplace that allows businesses to find, hire, and pay voice actors. The company matches voice actors with people interested in buying their services, without having to go through a traditional talent agent. It is founded by David Ciccarelli and Stephanie Ciccarelli.N/A
    Pricing
    PG Forsta HX PlatformVoices
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    PG Forsta HX PlatformVoices
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Rates are in US Dollars and include a worldwide unlimited usage "full buy-out" license. Rates are for finished dry voice only. Any post-production required may be additional. Note that Voices.com is an online marketplace. As such, each talent reserves the right to charge their own fees.
    More Pricing Information
    Best Alternatives
    PG Forsta HX PlatformVoices
    Small Businesses
    MindTouch
    Score7 out of 10
    No answers on this topic
    Medium-sized Companies
    Sogolytics
    Score9 out of 10
    No answers on this topic
    Enterprises
    Medallia
    Score8.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PG Forsta HX PlatformVoices
    Likelihood to Recommend
    9.0
    (25 ratings)
    7.0
    (1 ratings)
    Likelihood to Renew
    9.0
    (19 ratings)
    -
    (0 ratings)
    Usability
    7.1
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    PG Forsta HX PlatformVoices
    Likelihood to Recommend
    Press Ganey
    They have done a good job at helping us maintain the integrity of the project while transitioning to a completely new platform. Our Voice of the Customer program happens to consist of multiple surveys within one "master" so I guess logistically it could be considered complex
    Incentivized
    Read full review
    Voices.com
    For major "national" work often their financial compensation is in line. But for other generally smaller jobs I'm not sure it's a fair dollar amount. I'm not sure this is due to the client involved or a policy of Voices.
    Incentivized
    Read full review
    Pros
    Press Ganey
    • Confirmit has a fairly shallow learning curve allowing someone with no experience to be able to create a simple survey with not much time invested in training.
    • Confirmit also has the flexibility to be used in very advanced ways. Whether modifying the display/page content's layout or modifying input types with jQuery, it is incredibly adaptable.
    • Confirmit (with v. 18) now collects data in a true SQL database which is far more robust and easy to administrate than some other methods of data storage.
    Incentivized
    Read full review
    Voices.com
    • Service...They return and respond to emails and phone calls efficiently.
    • All my bookings are ensured payment via their escrow system.
    • They post many jobs for me each day.
    Incentivized
    Read full review
    Cons
    Press Ganey
    • Ensure correct data collection. This is Confirmit's main goal, and which sometimes fails to succeed.
    • Integrated data back-up service. It would be great if we could look at the data from a couple days previous.
    • Interactive layout creator. Current layout creator is really "squared" as we say, it needs more flexibility with all the incoming technologies such as HTML5 and CSS3.
    Read full review
    Voices.com
    • I'm not sure I'm given every fair chance at being booked for the various jobs for which I audition.
    • The amount given for payment for each job is mysterious. Often the same job from other sites is considerably higher there. I wonder if I'm being offered the amount I should be in a fair market.
    • Quite often the amount offered for long form jobs is way below industry standards.
    Incentivized
    Read full review
    Likelihood to Renew
    Press Ganey
    From my point of view Confirmit has been a key tool in our organization. Without it we can't deliver what we do at this moment. Confirmit has proved that is a reliable, stable and easy to use tool. The few issues we found (as far as I know) were sent to Confirmit support team and fix them. Patching the product has been done faster and without large downtime of the product
    Read full review
    Voices.com
    No answers on this topic
    Usability
    Press Ganey
    Confirmit is a very technical tool, it takes time for someone to get used to the interface, even when it could definitely be more intuitive or user friendly, this is part of Confirmit's strenghts that makes it one of the most robust data collection technologies out there.
    Read full review
    Voices.com
    No answers on this topic
    Support Rating
    Press Ganey
    The support team is responsive and I can tell that they are actually trying to help get to the heart of the issues before making us try every possible solution available. They ask the right questions and test things before coming back to us with proposals. I like the support team at Confirmit.
    Incentivized
    Read full review
    Voices.com
    No answers on this topic
    Implementation Rating
    Press Ganey
    Should let the professionals handle implementation, don't have only the operations team at your company do it.
    Incentivized
    Read full review
    Voices.com
    No answers on this topic
    Alternatives Considered
    Press Ganey
    Forsta has a strong product functionality and performance. Integration capabilities are fantastic and it has strong customer focus. Pre-existing relationships also helped in cracking this deal. People at Forsta are helpful and customer centric. Although cost is not highly competitive but it comes close to value for money. Competitors have quite a few functionalities but there are additional charges levied for them.
    Incentivized
    Read full review
    Voices.com
    I use both Voices and Voice 123. Initially i got more bookings with Voice. Now, I'm liking Voice 123 better. It's more transparent and offers much higher payments for voice acting work.
    Incentivized
    Read full review
    Return on Investment
    Press Ganey
    • I love Confirmit, the only negative is that my experience using any other program is always terrible in comparison.
    • I had Confirmit rep come into the office and was disapointed that they didn't have much informaton on how to use it as a researcher in marking research, perhaps employing more internal marketing researchers would help that.
    Incentivized
    Read full review
    Voices.com
    • Initially, the income and opportunity for increased income seemed great. Lately the paid jobs I've received has fallen way off. This is happening as I'm getting a lot better as a voice actor. It doesn't make sense. It's like Voices is somehow keeping me from getting gigs through their service.
    • Often over the years I've been upsold to change to their more expensive plans. I've tried them with NO discernible improvement with opportunities for me.
    • I'm going to have to get better ROI in the near future or I won't be continuing my subscription.
    Incentivized
    Read full review
    ScreenShots

    Voices Screenshots

    Screenshot of the Voices online marketplace for voice talentScreenshot of voice talent profiles pageScreenshot of Job postings, where Voices VoiceMatch algorithm invites matching talent to reply.Screenshot of A comparison of sample voice recordings with feedback ratings and reviews, as well as prices of talent who are interestedScreenshot of Mobile apps to search for voice talent, view profiles, and post jobs