PhoneBurner vs. Phonexa

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PhoneBurner
Score 5.4 out of 10
Small Businesses (1-50 employees)
PhoneBurner is an automatic phone dialing system. It provides the ability to load a list of contacts and includes a built-in contact manager. It allows users to record a voicemail message and to choose which contacts to call.
$149
per user, per month
Phonexa
Score 8.7 out of 10
N/A
Phonexa is an all-in-one suite for marketing automation that empowers companies to optimize inbound web and call campaigns, and outbound call, email, and SMS campaigns, all while having the ability to enhance consumer journey every step of the way. Complete with seven turnkey solutions, Phonexa's customizable tools for calls, leads, clicks, email, and SMS marketing maximize workflow efficiency for direct advertisers and lead generators alike. Phonexa has the scalability, tools, and partnerships…N/A
Pricing
PhoneBurnerPhonexa
Editions & Modules
Unlimited - 1 user
$149.00
per user, per month
No answers on this topic
Offerings
Pricing Offerings
PhoneBurnerPhonexa
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNo contracts. No setup fees. No per minutes fees. No credit card free trial. Save 15% with an annual plan. Admin account is free unless engaged in dialing.
More Pricing Information
Features
PhoneBurnerPhonexa
Preview Dialer
Comparison of Preview Dialer features of Product A and Product B
PhoneBurner
7.4
8 Ratings
0% below category average
Phonexa
-
Ratings
Contact preview8.68 Ratings00 Ratings
Dialer-CRM integration6.77 Ratings00 Ratings
Call notes & tags5.87 Ratings00 Ratings
Automatic call logging8.78 Ratings00 Ratings
Core Dialer
Comparison of Core Dialer features of Product A and Product B
PhoneBurner
9.2
8 Ratings
16% above category average
Phonexa
-
Ratings
Outbound dialing9.08 Ratings00 Ratings
Inbound routing8.94 Ratings00 Ratings
Custom caller ID9.07 Ratings00 Ratings
Click-to-call9.36 Ratings00 Ratings
Recorded voicemail drop9.87 Ratings00 Ratings
Dialer contact import9.47 Ratings00 Ratings
Campaign & list management9.47 Ratings00 Ratings
Call Follow-up and Quality Assurance
Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
PhoneBurner
9.2
8 Ratings
16% above category average
Phonexa
-
Ratings
Follow-up calls9.47 Ratings00 Ratings
Dialer reporting & analytics8.78 Ratings00 Ratings
Dialer compliance9.47 Ratings00 Ratings
Best Alternatives
PhoneBurnerPhonexa
Small Businesses
CloudTalk
CloudTalk
Score 9.4 out of 10
Invoca
Invoca
Score 9.1 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 9.4 out of 10
Revenue.io
Revenue.io
Score 8.7 out of 10
Enterprises
Revenue.io
Revenue.io
Score 8.7 out of 10
Revenue.io
Revenue.io
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PhoneBurnerPhonexa
Likelihood to Recommend
6.5
(8 ratings)
8.7
(3 ratings)
Usability
9.3
(3 ratings)
-
(0 ratings)
Support Rating
8.6
(5 ratings)
-
(0 ratings)
User Testimonials
PhoneBurnerPhonexa
Likelihood to Recommend
PhoneBurner
I like that you can dial out so many leads and double the efficiency of the agent. The only thing that bothers me is sometimes, system down issue.
Read full review
Phonexa
This is an all-inclusive lead management system and has the features to satisfy a multitude of businesses. The system helps spot data trends within minutes and gives managers and business owners the best analytical tools I've ever seen to date. It's best if you're looking to find ways to optimize and explore opportunities. It's also easily integrated and there's always a support team that's readily available to help you.
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Pros
PhoneBurner
  • PhoneBurner connects to Hubspot so that my team doesn't have to go back and forth.
  • The amount of time it takes to get through a list of calls has almost been cut in half.
  • The opportunity to do leave a voicemail without having to leave it on each call is a huge time saver.
Read full review
Phonexa
  • Trouble shoots any technical issues that you may come in contact with.
  • Has made it user friendly for even those who are not too computer savvy.
  • Reporting feature has multiple view options dependent on what you're looking for.
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Cons
PhoneBurner
  • Could be a little better on the pricing.
  • Could offer a better central administrative function.
  • Could provide more updates to the app.
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Phonexa
  • Adding a how to guide for all the hundreds of features it has.
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Usability
PhoneBurner
PhoneBurner as I said before, has an excellent graphical interface, super friendly, with menus that the user can easily find and program the calls. The layout is good, fast, and has little delay and errors. I really like the tool and from the beginning, I had no difficulty with the usability.
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Phonexa
No answers on this topic
Support Rating
PhoneBurner
Every interaction I have had with any member of their support team has been pleasant. Issues are quickly addressed and their response time is excellent through the chat service.
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Phonexa
No answers on this topic
Alternatives Considered
PhoneBurner
We selected PhoneBurner because it is very easy to integrate with Zoho CRM and if you have a silver plan, you can do a lot such as Sending SMS and unlimited calling, you can also record and drop voicemail, timezone calling is automatic. It is a good dialer to use if you are part of sales.
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Phonexa
No answers on this topic
Return on Investment
PhoneBurner
  • [I believe] it has cost me a fortune in wasted time trying to make the Hubspot integration [work] (to no avail).
  • [I believe] if the Hubspot integration actually worked, we would probably get decent ROI from the speedier calling.
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Phonexa
  • Increased business opportunities.
  • Built/analyzed the competition.
Read full review
ScreenShots

PhoneBurner Screenshots

Screenshot of Intelligently and automatically distribute leads to a teamScreenshot of Dial up to 80 contacts per hour with its interface.Screenshot of Maintain detailed contact records and history, track activity, build a bigger, more engaged sales pipeline.Screenshot of Automatically distribute leads to the sales team using customizable rules.Screenshot of Create detailed reports to track agent and team performance using real-time and historical analytics.Screenshot of Customize dialer buttons to perform any desired actions based on any call result. Leave voicemails, send emails and SMS, apply tags, move contacts into folders or add to a do-not-call list.