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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Piano Analytics

    Score7.2 out of 10
    Mid-Size Companies (51-1,000 employees)
    Piano Analytics, formerly AT Internet, provides digital analytics to help customers measure their audience, optimise their digital performance and create value. From data collection to exploration, activation, and the sharing of actionable insights, the Piano Analytics Suite is designed to provide reliable high-quality data to enhance decision-making company-wide. Adapted to e-commerce, media, finance/banking, and corporate websites & mobile apps, the vendor promises an easy-to-use solution…

    $430

    per server calls consumption

    Triple Whale

    Score9.3 out of 10
    N/ATriple Whale is a marketing analytics solution that enables users to visualize data in one central dashboard, generate reports, and track profit. Upgrading to its attribution plan provides additional data and analytic capabilities. The "Full Whale" plan adds the company's Creative Cockpit and FinHub products which enable analysis by content type, tracks creative performance, and adds additional trend analysis.

    $129

    per month

    Pricing
    Piano AnalyticsTriple Whale
    Editions & Modules
    Business
    $430
    per server calls consumption
    Premium
    Contact us
    per server calls consumption
    Growth
    $129
    per month
    Pro
    $199
    per month
    Enterprise
    $279
    per month
    Offerings
    Pricing Offerings
    Piano AnalyticsTriple Whale
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$430 per server calls consumptionNo setup fee
    Additional Details—Discount available for annual pricing (16.6%).
    More Pricing Information
    Community Pulse
    Piano AnalyticsTriple Whale
    Considered Both Products
    Piano Software
    No answer on this topic
    Triple Whale
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    26 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    19 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    28 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    15 Answers
    No answers on this topic
    Implementation went as expected
    78%
    Implementation went as expected
    14 Answers
    No answers on this topic
    Best Alternatives
    Piano AnalyticsTriple Whale
    Small Businesses
    Amplitude Analytics
    Score8.8 out of 10
    No answers on this topic
    Medium-sized Companies
    Amplitude Analytics
    Score8.8 out of 10
    No answers on this topic
    Enterprises
    Amplitude Analytics
    Score8.8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Piano AnalyticsTriple Whale
    Likelihood to Recommend
    8.0
    (120 ratings)
    10.0
    (2 ratings)
    Likelihood to Renew
    8.0
    (18 ratings)
    -
    (0 ratings)
    Usability
    8.3
    (8 ratings)
    7.0
    (1 ratings)
    Availability
    9.5
    (8 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (98 ratings)
    -
    (0 ratings)
    In-Person Training
    5.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    6.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Piano AnalyticsTriple Whale
    Likelihood to Recommend
    Piano Software
    When it comes to web analytics AT Internet is well suited. We introduced AT Internet in 2017 after an evaluation project with other professional analytics solutions. Starting with our corporate website we quickly rolled it out to our customer experience platform, our webshops, and our corporate intranet based on SharePoint 2013. Especially the use in our intranet brought significant improvements over the standard analytics features SP 2013 is offering. The ATI tag systems with their flexibility allow us to include company-specific properties and thus making it possible for us to analyze our intranet usage on segments such as locations, branches, and so on.
    Incentivized
    Read full review
    Triple Whale
    For paid social accounts where demand generation, storytelling, and advanced attribution are necessary, this can help visualize that story and track a customer's journey in ways that you just otherwise wouldn't be able to do in a paid social platform. It does it so quickly that you're hardly taking any time to actually create these really advanced visualizations, which can help validate some of the thoughts or ideas you have on what the data is saying. In some cases, it can redirect you towards new thoughts or paths of what might or might not be happening that you otherwise wouldn't have thought of. Think of it almost like another expert on your team that just is a genius with data
    Incentivized
    Read full review
    Pros
    Piano Software
    • A very strong, supportive team who are keen to develop the relationship and deliver business value
    • Excellent 'real-time' data availability through rapid data processing
    • Powerful tools for analysing content consumption and usage patterns
    • A range of API options to deliver data in the format required
    • A process of continuous evolution in the data tools provided
    Incentivized
    Read full review
    Triple Whale
    • Integrate data from multiple platforms into one location.
    • Provide easy to use and customizable dashboards.
    • Help with additional attribution methods and accuracy.
    Incentivized
    Read full review
    Cons
    Piano Software
    • Integrations with outside vendors: there are many ways to integrate data from outside vendors, however you can't display this information in every application unless you create a custom field, which can sometimes be limiting.
    • Access rights: there are two places to assign access rights and each place has slightly different functionality. You can get really granular with what each person has access to, but it is easy to miss a check box and have to go back and correct it.
    • Visualizations across applications: there are some really cool visualizations in the oldest application they support that includes predictive traffic estimates, automatic multi-period variations, etc., that aren't available yet in the newer applications.
    Read full review
    Triple Whale
    • Amazon data is difficult to integrate.
    • Shipping costs by channel and avg./unit cost - if possible.
    • Better tutorials to understand all the tools available.
    Incentivized
    Read full review
    Likelihood to Renew
    Piano Software
    I gave this rating because I think that AT Internet is a good tool, user-friendly easy for onboarding and simple dashboards, however the majority of people use Google Analytics, especially media agency, it is easier for them to use Google Analytics.
    Incentivized
    Read full review
    Triple Whale
    No answers on this topic
    Usability
    Piano Software
    Overall the experience is very good, it's quick, relaiable and does everything I would want. The only problems I have are matching the correct stats to what I want. It can be painful trying to find the right thing and the explanations are not always the clearest. That's the only issue i've found though.
    Incentivized
    Read full review
    Triple Whale
    Without Moby, I'm not sure how much I would use Triple Whale. It feels a little intimidating, even to someone who is an expert in the field. Just because we're an expert at paid social or paid search doesn't mean we're an expert at attribution. There is a level of hand-holding necessary if we didn't have that AI integration to be able to use more plain language to unearth the golden nuggets that live within Triple Whale. Moby brings that to life.With Moby, it's a 10. It's amazing. Without Moby, it's probably a six. I'm sure all of the amazing nuggets still exist, but it's just hard to dig them up
    Incentivized
    Read full review
    Reliability and Availability
    Piano Software
    I don't have any exemple in mind where AT Internet interface hasn't been available, i have always been able to use AT Internet when i needed it. The only issues to notice is that it happens sometimes that real time or D-1 datas are partially delayed.
    Incentivized
    Read full review
    Triple Whale
    No answers on this topic
    Performance
    Piano Software
    All excel reports are downloaded very quickly, even if the query is more than 20 000 lines.
    Incentivized
    Read full review
    Triple Whale
    No answers on this topic
    Support Rating
    Piano Software
    I have not used the Support Team thereby I am unable to review how their Support Teams works. However, in an instance where I had an issue, my concerned department contacted their support team and I was provided with the solution of the problem I was facing within a short span of time.
    Incentivized
    Read full review
    Triple Whale
    No answers on this topic
    In-Person Training
    Piano Software
    The in-person training unfortunately does not match to our expectations, was too much focus on digital basis and not on AT Internet functionnalties and how to use it. We paid for one day and only 15 minutes at the end was focused on our real needs in terms of media analytics.
    Incentivized
    Read full review
    Triple Whale
    No answers on this topic
    Online Training
    Piano Software
    No online training
    Incentivized
    Read full review
    Triple Whale
    No answers on this topic
    Implementation Rating
    Piano Software
    The support team helps us to implement AT Internet.
    Incentivized
    Read full review
    Triple Whale
    No answers on this topic
    Alternatives Considered
    Piano Software
    AT Internet shows a deep understanding of our business objectives and provide us with ideas on how to solve them. They grant us enough time to try their tools and to be sure the tools are helpful. The data we've got in the Analyzer was manually checked and it was completely correct. Their roadmap was clean and aligned with our strategy
    Read full review
    Triple Whale
    The triple whale is a more holistic consolidated view of the ad spend and sales picture.
    Incentivized
    Read full review
    Scalability
    Piano Software
    Regarding AT Internet possibilities, it could be adapted to small or large organizations, easy to set up. We can add sites in makets that we launch e-commerce.
    Incentivized
    Read full review
    Triple Whale
    No answers on this topic
    Return on Investment
    Piano Software
    • Unfortunately, I do not have precise results to give, but the statistics provided by AT Internet make it possible to carry out in-depth analyses and to make good decisions.
    • You just have to know how to find the information and interpret it.
    Incentivized
    Read full review
    Triple Whale
    • Helps us balance our FB and Google spend.
    • Know when to scale spend.
    • Know when to back of spend.
    Incentivized
    Read full review
    ScreenShots

    Piano Analytics Screenshots

    Screenshot of Analytics Suite Delta - ExplorerScreenshot of Analytics Suite Delta - Traffic SourcesScreenshot of Analytics Suite Delta - AttributionScreenshot of Analytics Suite Delta - AXON PredictionsScreenshot of Analytics Suite Delta - NavigationScreenshot of Analytics Suite Delta - Navigation