TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pipefy

    Score7.5 out of 10
    N/APipefy headquartered in San Francisco offers their process management and workflow software providing processes for customer success, service desk, sales operations, and other processes.

    $22

    per month

    TrueContext

    Score9 out of 10
    N/ATrueContext (formerly ProntoForms) provides an enterprise-level low-code field-focused application. The solution is used to create apps and forms to collect and analyze field data with smartphones and tablets – either as a standalone solution or as a mobile front-end to enterprise systems of record.

    $25

    per month per license (billed annually)

    Pricing
    PipefyTrueContext
    Editions & Modules
    Business
    $22
    per user, per month*
    Enterprise
    $36
    per user, per month*
    Unlimited
    Custom
    Starter
    Free
    Essentials
    $25
    per month per license (billed annually)
    Advanced
    $45
    per month per license (billed annually)
    Enterprise
    Contact Sales
    Volume discounts available
    Offerings
    Pricing Offerings
    PipefyTrueContext
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details*Discounts available for annual billing.—
    More Pricing Information
    Community Pulse
    PipefyTrueContext
    Considered Both Products
    Pipefy
    No answer on this topic
    TrueContext Corporation
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    8 Answers
    No answers on this topic
    Delivers good value for the price
    86%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    90%
    Happy with the feature set
    9 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    8 Answers
    No answers on this topic
    Features
    PipefyTrueContext
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Pipefy and TrueContext
    Feature
    Pipefy
    -
    Ratings
    TrueContext
    9.0
    1 Ratings
    11% above category average
    Custom logo/branding00 Ratings9.01 Ratings
    Survey Content
    Comparison of Survey Content features of Pipefy and TrueContext
    Feature
    Pipefy
    -
    Ratings
    TrueContext
    9.0
    1 Ratings
    5% above category average
    Changes to live survey00 Ratings9.01 Ratings
    Question design help00 Ratings9.01 Ratings
    Multiple question types00 Ratings9.01 Ratings
    Survey Logic
    Comparison of Survey Logic features of Pipefy and TrueContext
    Feature
    Pipefy
    -
    Ratings
    TrueContext
    9.0
    1 Ratings
    7% above category average
    Survey logic flexibility00 Ratings9.01 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Pipefy and TrueContext
    Feature
    Pipefy
    -
    Ratings
    TrueContext
    9.0
    1 Ratings
    10% above category average
    Response tracking00 Ratings9.01 Ratings
    Data export00 Ratings9.01 Ratings
    Standard reports00 Ratings9.01 Ratings
    Custom reports00 Ratings9.01 Ratings
    Analytics00 Ratings9.01 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Pipefy and TrueContext
    Feature
    Pipefy
    -
    Ratings
    TrueContext
    9.0
    1 Ratings
    4% above category average
    Access controls00 Ratings9.01 Ratings
    Compliance00 Ratings9.01 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Pipefy and TrueContext
    Feature
    Pipefy
    -
    Ratings
    TrueContext
    9.0
    1 Ratings
    11% above category average
    Respondent restrictions00 Ratings9.01 Ratings
    Best Alternatives
    PipefyTrueContext
    Small Businesses
    airSlate WorkFlow
    Score10 out of 10
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    Microsoft Power Automate
    Score8.5 out of 10
    Qualaroo
    Score7 out of 10
    Enterprises
    Microsoft Power Automate
    Score8.5 out of 10
    QuestionPro
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PipefyTrueContext
    Likelihood to Recommend
    8.2
    (10 ratings)
    8.2
    (5 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Support Rating
    9.5
    (2 ratings)
    8.7
    (3 ratings)
    User Testimonials
    PipefyTrueContext
    Likelihood to Recommend
    Pipefy
    Pipefy is very well suited if you have a team doing any sort of process... for real! It simplified everything from our sales and marketing objectives/processes, to our onboarding and accounting side of things. Since you can share different pipes with others, it's easy to see where others are at in the process and move the card along while keeping others informed. It makes sure you don't miss any information or steps along the way, which is great if your process is detail-oriented. It is a little less appropriate for marketing efforts, but we still try to use it to keep track of things in a central space. Definitely best suited for sales, technical things, and accounting.
    Incentivized
    Read full review
    TrueContext Corporation
    Prontoforms is suited for complicated business needs that are able to integrate seamlessly into one of the out-of-the-box solutions available. For simple recording to a spreadsheet, pdf, word document, database, etc. without any additional integrations, better (and in some cases free) solutions may work. For custom integrations, cost and effort may get expensive.
    Incentivized
    Read full review
    Pros
    Pipefy
    • Flexibility on process management.
    • Internal automations and connections to different data bases and boards.
    • Easily connection with external programs through API's.
    Incentivized
    Read full review
    TrueContext Corporation
    • Conditional logic
    • Linking to data sources
    • Integration to Salesforce and ServiceMax
    Incentivized
    Read full review
    Cons
    Pipefy
    • I would like to be able to add a due date without a time attached.
    • I would like to see completed tasks be deleted after a set amount of time.
    Incentivized
    Read full review
    TrueContext Corporation
    • Limitations to form formatting
    • Need more data source integrations
    • All of the different components need to synchronize automatically and more often.
    Incentivized
    Read full review
    Usability
    Pipefy
    No answers on this topic
    TrueContext Corporation
    As Prontoforms markets itself as a low code, user-friendly drag and drop solution, it definitely excels in the area of user experience. While those who are more on the technical side will appreciate the standard options available as part of its custom integration tools. The learning curve has never been an issue.
    Incentivized
    Read full review
    Support Rating
    Pipefy
    Pipefy support is pretty good. There were a few instances where the agent didn't really understand what I was trying to get help with, but that was only once. Every other time it has been pretty fast and efficient. They are also very kind and understanding. I don't think they need much help in that dept
    Incentivized
    Read full review
    TrueContext Corporation
    The customer support for pronto forms was great for me in the only instance that I have had to use it. I called the phone number for ProntoForms customer support, they were quick with the correct answer for me and very reassuring.
    Incentivized
    Read full review
    Alternatives Considered
    Pipefy
    We started using software we already had (such as Slack and Sheets) but this software is not actually ideal to manage processes, which led to errors, miscommunication, and execution problems. Trello is good for managing demand but offers no process customization or approval and Jira is too focused on development for our needs, and also hard to customize.
    Incentivized
    Read full review
    TrueContext Corporation
    We looked for versatility of product and cost effectiveness when trying to choose vendors. Even though the product can be set up by the user or administrator, the more complex parts of the form required help to be done right. Vendors needed to be able to offer their services to get this done in a timely fashion. ProntoForms hit all the marks. We looked at other vendors and they just couldn't replicate or form closely enough.
    Incentivized
    Read full review
    Return on Investment
    Pipefy
    • Our processes are more organized and we are not missing any steps.
    • We are able to touch base with customers easier since we have all potential/missed clients in one pipe, with automated alerts (i.e. it has been 60 days since contact with this customer).
    • We are able to keep track of customer billing changes easier.
    Incentivized
    Read full review
    TrueContext Corporation
    • Return on Investment is immediate and possible from the first submission.
    • Saved us hours when it came to implementing forms on websites
    Incentivized
    Read full review
    ScreenShots

    TrueContext Screenshots

    Screenshot of task automationScreenshot of field operations tracking and measurementScreenshot of available integrations