Likelihood to Recommend Piwik Pro Core is especially perfect for smaller businesses that want to have an alternative to Google's ecosystem. You can do a lot of the great stuff you can do with GA UA and GA4. But it still needs some tweaking. Especially for some bigger companies who have a lot of events, it would be great to have some smaller payment steps, as of right now it can be quite steep for some companies to pay the bill if you go above 500.000 events per month. Nevertheless, I believe this is one of the better options available when data ownership and privacy come to mind.
Read full review Free services provide a wonderful resource for people on tight budgets. If willing to put forth work in data managing/analysis and If basic high traffic information or drilling down specific users in low traffic situations is needed, then StatCounter may fit your needs. If automation and low overhead are a high priority then some more expensive packages can provide the same and more information with less hassle. Because StatCounter is free, there is low risk to see if StatCounter works in your specific usage scenario.
Read full review Pros Manage all campaigns and increase large volumes of data. It has an excellent activity panel through which you can have complete visibility of each activity you carry out. It's great to track all interactions between users and track all conversions. Read full review I can visit my site in real time showing pages visited and the duration of the visit. It shows very detailed data on where visitors came from. I could monitor the performance of campaigns in real-time as visitors came to my site from a promotion. Charles Rogel Vice President of Product Development and Senior Consultant
Read full review Cons Filtering: ip ranges, hostnames, regex. These are a few things that aren't possible like we are used to. Tag Manager: not all tags/triggers are possible yet to what we are used to. Are more progressive payment model: more little steps to buy a plan. Custom dimensions: they weren't available but are now. But they aren't that user friendly yet as I'm used to. Read full review I would like to see our referral traffic ranked in order of most to least. I'm not sure if this function exists already, but if it does, I do not know how to do it. Maybe put the average time on site on the same chart as the visitors and page views graphs. I feel as though some tasks can be streamlined, but this is not just unique to statcounter but to other analytics sites I've used. But people like digging really deep into the data, but for people like me who use it for one purpose, a shorter one-stop-shop version would be nice. Like one page where everything can be seen. Read full review Likelihood to Renew I have not had any issues with malfunctions when using statcounter, so that would lead me to continue using the program. I would like to see more social media measuring tools, but again, we don't use the program to dig really deep. We're just looking to figure out who is reading what articles on our website are the most liked. And it helps lead our editorial team in the right direction.
Read full review Usability I never have to call tech support and never get frustrated because I can't get the information that I need.
Read full review Support Rating We had to contact the support several times in the beginning and they really took their time to explain the different functions in detail. So in terms of support I can definitely recommend Piwik PRO.
Read full review Alternatives Considered Piwik Pro's support for multiple sites saved me a lot of time. To view reports from numerous client sites, I'll have to access a single dashboard. Its digest reports save time and are simple enough for non-technical executives to understand. It gives us access to information about individual users that Google doesn't allow us to see as a whole. It will allow users to express their desires more clearly. As a result, this one is significantly more useful compared to other tools.
Read full review Wish StatCounter had a more comprehensive report feature comparable to
Google Analytics . I feel StatCounter is easier to use and to understand when compared to Google. Some people prefer
Google Analytics , but it provides so much more information that the average person really needs. It meets basic needs. If you are looking for something more robust and high level of detail, I would recommend
Google Analytics instead
Read full review Return on Investment We have obtained a good impact both economically and in data integration. It has allowed us to collect and analyze all the data of our clients, and to create groups that allow us to divide potential clients and make personalized messages. We use the Enterprise plan because it provides us with the necessary tools and unlimited features. Read full review StatCounter enabled us to track what works and doesn't work with regards to driving web traffic. On a personal use level, StatCounter enabled me to gauge how much additional effort I needed to make to reach the traffic levels needed on my website. Read full review ScreenShots