Pixpa vs. Salesforce Agentforce Commerce

Pixpa is a well-suited option for photographers, artists, and creative professionals. Definitely worth if anybody is looking for a creative website. Pixpa is a product that will appeal to people who need to get a simple website together very quickly. It’s particularly handy for constructing Photography websites with the option to client proofing and selling images, portfolio websites, small business e-commerce.

Global Sites; larger commerce organizations but not too large where the % rev-share would affect its feasibility in a feature comparison. Salesforce is rock solid in infrastructure and rarely has outages or issues; it scaled appropriately for holiday peak and was able to accomplish anything we put our minds to as long as we staffed development appropriately. The latter, however, is not to be overlooked. Developers are necessary and expensive.

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• Superb Gallery Management & Layouts
• Add anything with just a drag of your favorite content block. There are more than 300 pre-built content blocks in the PageBuilder which allows you to build any kind of website you want.

• Traffic - When we have sales, our traffic will increase exponentially and their cloud can handle the huge uptick in traffic we receive without overloading our servers.
• Site updates - it continually monitors in the background for any upgrades or updates needed so we don't have to go in and do it ourselves. A real time saver!
• Integration - outside plugins and add-ons are easy to install with Salesforce commerce cloud as it allows a seamless integration of extra plug ins onto our site.

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• I am looking after third party integrations with awesome tools like Dropbox, Google apps etc., which I believe the Pixpa product team must be having plans about, in the near future.

• The UX within the Business Manager portion of Demandware, the primary interface for marketers, is generally a confusing, inconsistent mess. Particularly infuriating are the lack of consistency for search and sort behavior within the tool.
• A number of useful features, such as the ability to set schedules or tie features to unique customer segments, have seemingly arbitrary limitations imposed.
• Demandware's idea of leveraging the community to be a learning resource and a sounding board for new ideas and features is a nice theory, but in practice it doesn't work for businesses with a lot of customization. I'm left with the impression that individual support is not a priority.

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A huge factor influencing our decision to remain on the Demandware platform is that our new parent company is standardizing all its luxury brands in the US on it. We are fortunate. However, even if we had remained an independent company, I believe we would continue on the Demandware platform for all the reasons outlined in this review. I appreciate the stability the platform has provided to our eCommerce site in the last three years as well as the continuous improvements and technological advances being rolled out that will allow us to keep the site fresh, engaging, modern and stable. I've heard many horror stories from colleagues on other platforms who struggle with the expense and complexity involved with making what should be minor and simple changes and updates to their sites.

Pixpa is easy-to-use platform and it allows me to quickly update my website with hardly any effort. It's UI is pretty pleasing and anyone could easily understand its functionality.

The overall ease of using the system. Consolidation in location for our team members. Mobile application for on the go research, as many of our team members are constantly traveling to job sites or to meet clients. No more duplicate calls to current customers, since we have 12 different divisions that span the company. Mostly the ability to look at the database when our team members begin cultivating a new
lead/prospect with a potential customer to see if anyone within the team has a
relationship with that person or the company they work for.

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We have only had one instance where the platform went down in the time we have been using it.

A couple of reasons why they are best at support :

• Wonderful staff.
• Quick action on support tickets.
• Turnaround time of merely 1-2 hours.

They are very responsive and a support technician will be assigned quickly. Even if there is further clarification needed for the ticket, or a solution is not immediately available, you feel that someone is there and staying on top of the issue. Most common issues are resolved quickly and satisfactorily.

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The in-person training was thorough. Trainer was pretty dry, but covered everything really well.

Implementation went fairly smoothly.

I have previously used Wix and Squarespace to build my photography and design portfolio. But I think the way Pixpa portrays my photographs and designs is by far the best in the industry. Pixpa's primary focus revolves around showcasing my photographs and designs, and I see it by far the best in the industry. Moreover, my website loads pretty fast, and this acts as an advantage for them, since most of top website builders are struggling with slower site speed. Pixpa has a very easy interface and compelling templates, better than Squarespace and Wix (I think) along with pre-built content blocks which I can use to build any kind of custom page with the help of their awesome drag-and-drop PageBuilder tool. This saves a lot of my time.

When I think of Salesforce products, I sometimes think of them interchangeably as one big lump. It's hard not to be incredibly immersed in the ecosystem day in and day out and taking advantage of resources like Trailhead. While Microsoft Dynamics compares in quality and offerings, it doesn't offer the same engagement and resources as Salesforce in its communications, social, and marketing, which makes a difference in terms of relevance and help. Commerce Cloud comes with the support you need to succeed and the tools you need to grow. In a high demand consumer world, we need products like this to keep up and get ahead. The minute we catch up, we're behind. Salesforce helps you stay on pace and create the unique and personalized experiences customers everywhere expect.

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• Pixpa has just been amazing. It has proven to be a one-stop solution for me.

• In my experience I see most of the retailers see better sales after moving to Demandware.
• Site performance is really good if the application built with best practices suggested by Demandware.
• Service integrations have some limitations in terms of quota etc but still all are inside manageable grounds.

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