Polycom RealPresence Group Series vs. Polycom RealPresence Immersive Studio

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Polycom RealPresence Group Series
Score 6.1 out of 10
N/A
The Polycom RealPresence Group Series is a video conferencing codec that connects to a standards-based video conferencing infrastructure to allow users to make video conference calls. There are three products in the series – RealPresence Group 300, RealPresence Group 500, and RealPresence Group 700. It is certified to use with Office 365 and Skype for Business.N/A
Polycom RealPresence Immersive Studio
Score 7.9 out of 10
N/A
Polycom RealPresence Immersive Studio is a video conferencing and collaboration solution designed to facilitate a lifelike, across-the-table experience.N/A
Pricing
Polycom RealPresence Group SeriesPolycom RealPresence Immersive Studio
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Polycom RealPresence Group SeriesPolycom RealPresence Immersive Studio
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Polycom RealPresence Group SeriesPolycom RealPresence Immersive Studio
Top Pros
Top Cons
Best Alternatives
Polycom RealPresence Group SeriesPolycom RealPresence Immersive Studio
Small Businesses
Zoom
Zoom
Score 8.2 out of 10
Zoom
Zoom
Score 8.2 out of 10
Medium-sized Companies
Cisco Webex DX80 (discontinued)
Cisco Webex DX80 (discontinued)
Score 9.2 out of 10
Cisco Webex DX80 (discontinued)
Cisco Webex DX80 (discontinued)
Score 9.2 out of 10
Enterprises
Cisco Webex DX80 (discontinued)
Cisco Webex DX80 (discontinued)
Score 9.2 out of 10
Cisco Webex DX80 (discontinued)
Cisco Webex DX80 (discontinued)
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Polycom RealPresence Group SeriesPolycom RealPresence Immersive Studio
Likelihood to Recommend
7.7
(26 ratings)
5.0
(3 ratings)
Likelihood to Renew
7.3
(1 ratings)
-
(0 ratings)
Usability
8.0
(3 ratings)
-
(0 ratings)
Support Rating
8.3
(4 ratings)
-
(0 ratings)
User Testimonials
Polycom RealPresence Group SeriesPolycom RealPresence Immersive Studio
Likelihood to Recommend
Poly
If you're always working in the Polycom ecosystem then the Group Series codecs are reliable and the quality of the camera and microphones are extremely good. However, the system relies heavily on either having onsite server technology and/or cloud based bridging capability. In addition, the peripherals like cameras and microphones are quite expensive. Maintenance and support costs also make the ongoing investment a costly one
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Poly
I find Polycom RealPresence to be useful when having one on one conversations in purpose built rooms for video conferencing. That is where the quality of the product shines. However, I dislike using Polycom Real Presence for any sort of content sharing because of the issues around resolution.If I need to share content of any kind, I prefer to use other teleconferencing solutions.
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Pros
Poly
  • The audio and video quality can not be matched.
  • For the most part, they are rather simplistic in their use and just work. People don't usually have a hard time operating them
  • They are rather versatile in that we have been able to integrate them with other applications
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Poly
  • Allows video conferencing with eagle eye view on the speaker
  • Crystal clear audio and video with zero lagging and freezing
  • Very fast connections to the conferences
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Cons
Poly
  • The only issue that we have experienced with Polycom RealPresence Group Series is the speed dial functionality. When attempting to use the speed dial buttons, the system occasionally sends a call through the computer system, not the phone. While the computer call option is valuable, not everyone can answer calls that way and we have had to do a manual lookup of an extension and call back when that happens.
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Poly
  • Back end setup isn't very intuitive.
  • Every now and then we get a delay when conferencing and using multiple features.
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Likelihood to Renew
Poly
We love the product and is totally integrated in our company.
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Poly
No answers on this topic
Usability
Poly
The directory is slightly dated and unless you have a Skype for Business integration license, dialing users into a call is difficult. The Group Series Remote whilst minimalistic is actually more difficult to use than the previous HDX remote. Having to recharge the battery on the group series remote is both annoying and difficult as if you do not keep on top of it, you will be faced with a situation where the remote is not working and then have to try and find another one. Not ideal if you need to start a video call (assuming auto join has not been enabled in the admin portal).
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Poly
No answers on this topic
Support Rating
Poly
I can't say I've needed support more than a handful of times. One was for trying to connect a Polycom Conference phone and a Real Presence together. After a few months, we came to the conclusion it wasn't possible, that was the only frustrating occurance with support. Any other time if we needed to RMA a device, it was very smooth.
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Poly
No answers on this topic
Alternatives Considered
Poly
Polycom RealPresence Group Series stands head and shoulders above Microsoft Teams and Cisco Webex Meetings both for dependability and robust delivery of function. One established the meetings were very hard to break apart but easy to end when so desired. The installation of the devices, the training of technicians, and end-users were both intuitive and easy to manage, where the same interactions with Microsoft Teams and Cisco Webex In my opinion, and experience, were challenging to work through.
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Poly
Polycom RealPresence is really only the preferred teleconferencing solution when using a purpose built room for a scheduled face to face meeting. For ad hoc video meetings, Hangouts, Skype, and Slack all provide fewer friction points for average use cases. In fact, as Google accounts are nearly ubiquitous at this point, Hangouts has almost become the de facto standard for ad hoc video conferencing amongst our users.
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Return on Investment
Poly
  • Once pexip integrates Polycom/skype this will be a big win for us due to the RPTouch integrating the "one - touch join". This will increase adoption of video greatly.
  • Before the Group series with peripherals was implemented the cost of a video room was twice what it is today. Massive win.
  • Due to provisioning and automated firmware the IT involvement has been greatly reduced. No longer is there a need for manual changes to individual endpoints.
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Poly
  • Personally we have not gotten our money's worth, but this is not Polycom's fault, it is because users found it difficult to use.
  • As for me personally, I used it for video conferencing, but my job was to make sure that it was operational for video conferencing.
  • As stated earlier, even though I found it very easy to use, my users did not, and as such tended to video conference with other apps.
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ScreenShots