TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PowerReviews

    Score7.8 out of 10
    N/APowerReviews helps companies gather ratings and reviews from customers, build Q&A content, syndicate reviews across retailers and search engines, and measure results from these endeavors. The company also offers managed services to help businesses improve customer engagement. The company was founded in 2005 and is based in Chicago.N/A

    RoboForm

    Score8.2 out of 10
    N/ARoboForm for Business is a password automation and centralized management solution for businesses and government agencies. The software helps companies to organize logins and passwords, making password generation, storing, and sharing easier and more secure. RoboForm for Business integration aims to eliminate forgotten passwords, loss of productivity caused by it, and costs related to their reset. A RoboForm for Business company account can be created in minutes. It is customizable and…

    $39.95

    per year

    Pricing
    PowerReviewsRoboForm
    Editions & Modules
    No answers on this topic
    5-year subscription
    $16.46
    101-1000 users/per year
    Offerings
    Pricing Offerings
    PowerReviewsRoboForm
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Multi-year discounts available: Save with discounted pricing on 3-year and 5-year Business plan purchases. Enterprise plan: For large organizations requiring tailored solutions, RoboForm offers an Enterprise plan that includes all Business plan features plus additional services customized to meet enterprise-scale needs. Contact sales for Enterprise pricing and to start a trial.
    More Pricing Information
    Community Pulse
    PowerReviewsRoboForm
    Considered Both Products
    PowerReviews
    No answer on this topic
    Siber Systems Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    8 Answers
    100%
    Would buy again
    10 Answers
    Delivers good value for the price
    89%
    Delivers good value for the price
    8 Answers
    100%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    9 Answers
    90%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    100%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    83%
    Implementation went as expected
    5 Answers
    100%
    Implementation went as expected
    10 Answers
    Best Alternatives
    PowerReviewsRoboForm
    Small Businesses
    Trustpilot
    Score6.8 out of 10
    Bitwarden
    Score9.3 out of 10
    Medium-sized Companies
    Bazaarvoice
    Score7.6 out of 10
    1Password
    Score9.1 out of 10
    Enterprises
    Bazaarvoice
    Score7.6 out of 10
    KeePass
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PowerReviewsRoboForm
    Likelihood to Recommend
    7.9
    (18 ratings)
    9.7
    (10 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.0
    (2 ratings)
    10.0
    (5 ratings)
    User Testimonials
    PowerReviewsRoboForm
    Likelihood to Recommend
    PowerReviews
    Any site with e-commerce should have reviews if possible, to give users the confidence necessary to click "add to cart." PowerReviews is easy to implement and has highly customizable display possibilities. I would recommend them to a mid to large enterprise looking for a scalable solution. Small businesses might be able to use a more stripped down tool.
    Incentivized
    Read full review
    Siber Systems Inc.
    I use it on an almost hourly basis. With probably 10+ years of use, I have used it for everything and have found very little that it won't complete, but it isn't very good on mobile devices. I use it on my phone strictly as a reference because it does not work with either Samsung internet browser or Chrome for Android.
    Incentivized
    Read full review
    Pros
    PowerReviews
    • PowerReviews does a good job at flagging responses so there isn't anything inappropriate on our website.
    • PowerReviews provides a nice "snapshot" of reviews with an average rating, recommendation percentage, and the main pros and cons. Making it quick and easy for the customer to get overall information.
    • It is easy for customers to leave reviews. There is a good amount of open-ended questions as well as options that customers can choose from. The system is customizable to fit our needs.
    Incentivized
    Read full review
    Siber Systems Inc.
    • It remembers all our logons
    • It has a good alphabetizing system
    • You can store multiple users
    • It also has a mobile app which is great
    Incentivized
    Read full review
    Cons
    PowerReviews
    • If you lack basic coding knowledge (or don't have someone on your team to set this up) it may be a bit of a challenge to get started.
    • The backend has a bit of a learning curve to it, but can be worked through easily with persistence.
    Incentivized
    Read full review
    Siber Systems Inc.
    • Recommend periodic purging of unused passwords.
    • Offer a "compromised password" alert feature.
    • Don't remind me about a recent update as often as you do now. (I might be able to control this on my desktop's notification settings?)
    Read full review
    Usability
    PowerReviews
    No answers on this topic
    Siber Systems Inc.
    it is simple and intuitive
    Incentivized
    Read full review
    Support Rating
    PowerReviews
    The team over at PowerReviews was always very helpful with us and our customer service team. They responded to any questions we had quickly.
    Incentivized
    Read full review
    Siber Systems Inc.
    For the few times, in the many years that I have used RoboForm, and that I have needed to contact support they were very responsive.
    Incentivized
    Read full review
    Alternatives Considered
    PowerReviews
    My experience was with simple software like Google My Business, but for some Reviews & Ratings, it was good enough and supplied my demand. Once the Google world is one of the bests environments for initial and small businesses, I think using their tools someway we can sound better. If it's not the case PowerReviews will serve as well.
    Incentivized
    Read full review
    Siber Systems Inc.
    The number one alternative we see is LastPass. Many of our clients use it and are happy with it and I'm sure it's very close to RoboForm. I have personally used RoboForm for at least 10 years and have been extremely happy with it, so we did not do much comparing recently.
    Read full review
    Return on Investment
    PowerReviews
    • Custom components and PowerReviews API can display positive customer feedback from an element.
    • In return for honest reviews and answers to customer questions, we provide genuine and authentic feedback and let customers strain new products.
    • Syndicated reviews help customers see how products work in real life, which increases trust in our website/business and the products and boosts conversions.
    Incentivized
    Read full review
    Siber Systems Inc.
    • It helps to keep my business secure.
    • Saves time filling out forms.
    • Saves more time than writing out all of your passwords with pen and paper.
    Incentivized
    Read full review
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