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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Practice Fusion

    Score4.9 out of 10
    N/AN/A

    $149

    per month per provider with a required annual commitment

    Therap

    Score8 out of 10
    N/ATherap Electronic Health Records allow users to track different types of health data and create reports for Individuals, from Therap Services Waterbury.N/A
    Pricing
    Practice FusionTherap
    Editions & Modules
    3 signing staff licenses & unlimited non-signing staff licenses
    $149
    per month per provider with a required annual commitment
    No answers on this topic
    Offerings
    Pricing Offerings
    Practice FusionTherap
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Features
    Practice FusionTherap
    Billing and Claims Management
    Comparison of Billing and Claims Management features of Practice Fusion and Therap Services
    Feature
    Practice Fusion
    8.2
    4 Ratings
    9% above category average
    Therap Services
    8.0
    1 Ratings
    7% above category average
    Real-time eligibility verification10.01 Ratings00 Ratings
    Claims management10.01 Ratings8.01 Ratings
    Coding10.03 Ratings8.01 Ratings
    Patient billing10.01 Ratings8.01 Ratings
    Financial Reporting1.02 Ratings8.01 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of Practice Fusion and Therap Services
    Feature
    Practice Fusion
    5.2
    7 Ratings
    39% below category average
    Therap Services
    4.5
    1 Ratings
    52% below category average
    Rule-based scheduling5.05 Ratings8.01 Ratings
    Automated appointment reminders8.06 Ratings2.01 Ratings
    Automated patient check-in5.05 Ratings00 Ratings
    Multi-location support7.23 Ratings4.01 Ratings
    Calendar interface1.07 Ratings4.01 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of Practice Fusion and Therap Services
    Feature
    Practice Fusion
    6.4
    7 Ratings
    12% below category average
    Therap Services
    6.0
    1 Ratings
    18% below category average
    Charting / document management7.07 Ratings7.01 Ratings
    Templates6.06 Ratings7.01 Ratings
    Patient portal7.14 Ratings8.01 Ratings
    Mobile/tablet support9.94 Ratings5.01 Ratings
    Fax integration10.04 Ratings00 Ratings
    Integration with other EMR and PM systems7.73 Ratings00 Ratings
    Workflow automation1.04 Ratings4.01 Ratings
    Speech recognition9.01 Ratings8.01 Ratings
    Customization1.06 Ratings4.01 Ratings
    E-prescribing5.06 Ratings5.01 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of Practice Fusion and Therap Services
    Feature
    Practice Fusion
    7.2
    7 Ratings
    15% below category average
    Therap Services
    10.0
    1 Ratings
    18% above category average
    HIPAA compliance5.07 Ratings10.01 Ratings
    Role-based permission levels4.06 Ratings10.01 Ratings
    Data backups and redundancy9.84 Ratings10.01 Ratings
    Local mode / networking failsafe9.93 Ratings00 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of Practice Fusion and Therap Services
    Feature
    Practice Fusion
    2.7
    7 Ratings
    94% below category average
    Therap Services
    6.0
    1 Ratings
    23% below category average
    Task tracking6.04 Ratings8.01 Ratings
    Specialty-specific workflows1.05 Ratings5.01 Ratings
    Multi-office / multi-physician capabilities1.05 Ratings5.01 Ratings
    Best Alternatives
    Practice FusionTherap
    Small Businesses
    athenaClinicals
    Score10 out of 10
    athenaClinicals
    Score10 out of 10
    Medium-sized Companies
    CareLogic EHR
    Score10 out of 10
    CareLogic EHR
    Score10 out of 10
    Enterprises
    Epic
    Score8.6 out of 10
    Epic
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Practice FusionTherap
    Likelihood to Recommend
    1.0
    (8 ratings)
    6.0
    (1 ratings)
    Usability
    3.0
    (1 ratings)
    -
    (0 ratings)
    Availability
    1.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    1.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Practice FusionTherap
    Likelihood to Recommend
    Practice Fusion
    The best scenario is a small non-profit clinic who needs a great EMR but cannot afford one like EPIC. I might also recommend this to colleagues who are starting a small business because I think PF would be a good, easy, and more affordable to get up and running. I think this EMR makes less sense in the setting of large academic institutions who need lots of easily manipulable data and a huge amount of support.
    Incentivized
    Read full review
    Therap Services
    Therap is best used by persons who primarily work on a computer. This would include administrative work and supervisors or direct care staff who work in a group environment and enter documentation on the computer. While there is minimal room to adjust any of the forms to reflect agency specific documentation, the form templates themselves offer flexibility within the template. The exception being that whatever standard one uses for measurement must be carried out throughout the form to which the measurement standard is attached. Much of the documentation entered into the system must occur in the browser making access through a mobile devise cumbersome. The daily documentation (ISP Programs, T-logs and MARS) are available on the mobile app itself and is pretty straight forward. In this regard persons who work in the field including any supervisory staff in the field can enter documentation easily on this app. There are significant limitations though in that there is no ability to save a return to a form and the default time out is 30 minutes.
    Pros: EVV, all inclusive EHR including plans, documentation, forms, MAR and more, excellent reports to capture data across all documents, Ability to export reports by PDF and Excel, provides good training, feedback, and communicates disruptions to the system as well as a walk through of updates made to the system.
    Cons: browser access is not mobile friendly, scheduling is cumbersome, inability to save as you go, inability to create plans for the same service year for multiple services, no time out warning on the mobile app.
    Incentivized
    Read full review
    Pros
    Practice Fusion
    • Document storage- You can upload documents and attach them to specific patients. As well as flag documents that need to be signed, and assign them to specific doctors.
    • Charting- Very detailed integration for charting.
    • Reporting- We really enjoy the reports we can pull from within the software.
    Incentivized
    Read full review
    Therap Services
    • Therap has some very nice reports to track billing, documentation, end user activities, and much more!
    • Therap did not disappoint in a smooth EVV process.
    • Therap's billing is program works quite well.
    • The alerting system works very well particularly for alerting T-log entries (we use this for our incident reporting)
    • To be fair, they have a number of documentation tools that are very helpful (seizure logs, food diary, medical appointments and so much more) on the browser version of the program.
    Incentivized
    Read full review
    Cons
    Practice Fusion
    • Have Physician Assistant as a provider status.
    • Make the notes section of each patients account displays towards the top of page and not the bottom.
    Incentivized
    Read full review
    Therap Services
    • We provide a number of services to the same individual. VA requires a separate plan (ISP) for each service. Therap only allows one plan that covers a specific date and will not permit overlap.
    • Because we provide supplemental services, most of our employees are field workers and rely on a table to access the record and enter documentation. the mobile app is very limited in what the user can document (T-Logs, MARs, and ISP Data). The browser version is far to cumbersome to use on a tablet and only the browser version contains some of the other useful documentation tools.
    • Employees cannot save and return to data that has been entered. It must be completed in one setting before timing out.
    • The mobile app times out in 30 minutes without warning creating issues with documentation not being saved.
    • Scheduling is a nightmare. It is cumbersome and difficult to navigate. It does not seamlessly roll schedules over. It is also impossible for management to adjust schedules when away from a computer as the browser version (required to change schedules) is not mobile friendly and difficult to navigate on a phone or tablet.
    • There is no measure available to prevent 'clocking out" before documentation is entered. This can create a logistical and time consuming processes to reconcile the billing and pay.
    Incentivized
    Read full review
    Usability
    Practice Fusion
    In my opinion and experience, they have a lack of customization so you have to constantly create hacks to make their system work for your practice.
    Read full review
    Therap Services
    No answers on this topic
    Support Rating
    Practice Fusion
    We always get a return call within the time stated. There are many available topics on the forum and it is often easy to find the issue you are seeking more information on. When we have tried the live chat feature we have been satisfied with the timeliness and response.
    Incentivized
    Read full review
    Therap Services
    No answers on this topic
    Alternatives Considered
    Practice Fusion
    NextGen is hard to use as far as medical records. Practice Fusion is user friendly. There is a great knowledge base for questions asked. Practice Fusion takes all the guess work out of the day.
    Incentivized
    Read full review
    Therap Services
    The products that we have researched and used int he past are not listed as available options.
    Lauris Online - completely customizable EHR system based on templates the agency uses. The process is cumbersome though in that each form has to be submitted to production with a wait time to go live up to 6 weeks. This can be challenging to business who have the ability to work on the fly and correct forms as they see fit. The reports are also challenging.
    MITC - Capriccio Elite, LLC currently uses this program to supplement the pieces of Therap that do not work for us. This include a robust workforce management program (times sheet, clock in and out, documentation with ability to save, a number of alerts letting management know of no shows or late arrivals, completely mobile friendly, prohibits clocking out until documentation is complete, ease of use for administrators to make changes on a computer or mobile device.
    Incentivized
    Read full review
    Return on Investment
    Practice Fusion
    • PRO -- I know now what I need in an EMR/EHR
    • CONS -- They have overcharged me and it has cost me money
    • CONS-- They have disregarded my legal rights which makes me unsure of keeping confidential info in their systems and it will cost me money to switch
    • CONS--They have cost me money with the time I've wasted to follow up on my own tickets that they refuse to follow up with
    Read full review
    Therap Services
    • The cost of the program is fantastic and doable for start up business to large operations
    • Because of the price, it is easy to ignore Therap's deficits so long as there are other options available to fill in the gaps
    • ROI on the time (= money) it takes to reenter information due to unannounced time outs creates dissatisfaction with the workforce and additional administrative time to walk through it
    • ROI on time (= money) it takes to assure there is a match between clocking in and out and time entered on the billable documentation is pretty substantial. An agency can easily find itself under billing or over paying staff.
    Incentivized
    Read full review
    ScreenShots

    Therap Screenshots

    Screenshot of Therap HomePageScreenshot of Individual Home PageScreenshot of Medication Administration RecordScreenshot of Therap Mobile AppScreenshot of Scheduling/EVV