TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Practice Fusion

    Score4.9 out of 10
    N/AN/A

    $149

    per month per provider with a required annual commitment

    Therabill by WebPT

    Score7.4 out of 10
    N/ATherabill, by WebPT is a web based electronic billing and practice management system designed for independent healthcare providers, billing services, or healthcare facilities. Therabill is specifically designed for behavioral, developmental, occupational, physical, speech and other healthcare therapists.

    $149

    per month per provider

    Pricing
    Practice FusionTherabill by WebPT
    Editions & Modules
    3 signing staff licenses & unlimited non-signing staff licenses
    $149
    per month per provider with a required annual commitment
    No answers on this topic
    Offerings
    Pricing Offerings
    Practice FusionTherabill by WebPT
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup fee$199 one-time fee
    Additional Details——
    More Pricing Information
    Features
    Practice FusionTherabill by WebPT
    Billing and Claims Management
    Comparison of Billing and Claims Management features of Practice Fusion and Therabill by WebPT
    Feature
    Practice Fusion
    8.2
    4 Ratings
    9% above category average
    Therabill by WebPT
    -
    Ratings
    Real-time eligibility verification10.01 Ratings00 Ratings
    Claims management10.01 Ratings00 Ratings
    Coding10.03 Ratings00 Ratings
    Patient billing10.01 Ratings00 Ratings
    Financial Reporting1.02 Ratings00 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of Practice Fusion and Therabill by WebPT
    Feature
    Practice Fusion
    5.2
    7 Ratings
    39% below category average
    Therabill by WebPT
    -
    Ratings
    Rule-based scheduling5.05 Ratings00 Ratings
    Automated appointment reminders8.06 Ratings00 Ratings
    Automated patient check-in5.05 Ratings00 Ratings
    Multi-location support7.23 Ratings00 Ratings
    Calendar interface1.07 Ratings00 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of Practice Fusion and Therabill by WebPT
    Feature
    Practice Fusion
    6.4
    7 Ratings
    12% below category average
    Therabill by WebPT
    -
    Ratings
    Charting / document management7.07 Ratings00 Ratings
    Templates6.06 Ratings00 Ratings
    Patient portal7.14 Ratings00 Ratings
    Mobile/tablet support9.94 Ratings00 Ratings
    Fax integration10.04 Ratings00 Ratings
    Integration with other EMR and PM systems7.73 Ratings00 Ratings
    Workflow automation1.04 Ratings00 Ratings
    Speech recognition9.01 Ratings00 Ratings
    Customization1.06 Ratings00 Ratings
    E-prescribing5.06 Ratings00 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of Practice Fusion and Therabill by WebPT
    Feature
    Practice Fusion
    7.2
    7 Ratings
    15% below category average
    Therabill by WebPT
    -
    Ratings
    HIPAA compliance5.07 Ratings00 Ratings
    Role-based permission levels4.06 Ratings00 Ratings
    Data backups and redundancy9.84 Ratings00 Ratings
    Local mode / networking failsafe9.93 Ratings00 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of Practice Fusion and Therabill by WebPT
    Feature
    Practice Fusion
    2.7
    7 Ratings
    94% below category average
    Therabill by WebPT
    -
    Ratings
    Task tracking6.04 Ratings00 Ratings
    Specialty-specific workflows1.05 Ratings00 Ratings
    Multi-office / multi-physician capabilities1.05 Ratings00 Ratings
    Best Alternatives
    Practice FusionTherabill by WebPT
    Small Businesses
    athenaClinicals
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    CareLogic EHR
    Score10 out of 10
    athenaIDX
    Score1 out of 10
    Enterprises
    Epic
    Score8.6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Practice FusionTherabill by WebPT
    Likelihood to Recommend
    1.0
    (8 ratings)
    6.8
    (3 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.0
    (1 ratings)
    Usability
    3.0
    (1 ratings)
    7.8
    (2 ratings)
    Availability
    1.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    1.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    5.0
    (1 ratings)
    User Testimonials
    Practice FusionTherabill by WebPT
    Likelihood to Recommend
    Practice Fusion
    The best scenario is a small non-profit clinic who needs a great EMR but cannot afford one like EPIC. I might also recommend this to colleagues who are starting a small business because I think PF would be a good, easy, and more affordable to get up and running. I think this EMR makes less sense in the setting of large academic institutions who need lots of easily manipulable data and a huge amount of support.
    Incentivized
    Read full review
    WebPT
    For smaller clinics who see fewer numbers of patients or rarely deal with claim denials, Therabill by WebPT would be satisfactory and effective for use. However, because the workflows for handling claim denials and for entering batch payments can be so tedious, difficult, and time-consuming, I would not recommend the suite for businesses with greater quantities of daily claims or complex billing scenarios.
    Incentivized
    Read full review
    Pros
    Practice Fusion
    • Document storage- You can upload documents and attach them to specific patients. As well as flag documents that need to be signed, and assign them to specific doctors.
    • Charting- Very detailed integration for charting.
    • Reporting- We really enjoy the reports we can pull from within the software.
    Incentivized
    Read full review
    WebPT
    • Great integration with WebPT
    • Love the auto posting of patient payments when we apply ERAs - and the ability to not apply if there is a secondary.
    • The Patient statements are pretty easy to send out. Love that we have options to print or email them.
    • The zendesk site answers a LOT of questions and is a fantastic resource.
    Incentivized
    Read full review
    Cons
    Practice Fusion
    • Have Physician Assistant as a provider status.
    • Make the notes section of each patients account displays towards the top of page and not the bottom.
    Incentivized
    Read full review
    WebPT
    • Customer Services is hit or miss
    • Payments sometimes applied incorrectly
    • Lack of Guidance for set up
    Incentivized
    Read full review
    Likelihood to Renew
    Practice Fusion
    No answers on this topic
    WebPT
    We are actually looking at other options - unsure whether we will continue
    Incentivized
    Read full review
    Usability
    Practice Fusion
    In my opinion and experience, they have a lack of customization so you have to constantly create hacks to make their system work for your practice.
    Read full review
    WebPT
    The UI is fairly user-friendly and finding what you need on the site isn't that difficult. Once set up, EDI and ERA receipt works smoothly and payment posting from ERAs is straightforward and simple for the most part. But handling claim denials, corrections, and resubmissions is incredibly difficult. It is not only difficult to find and sort them, but to send them out for reprocessing as well.
    Incentivized
    Read full review
    Support Rating
    Practice Fusion
    We always get a return call within the time stated. There are many available topics on the forum and it is often easy to find the issue you are seeking more information on. When we have tried the live chat feature we have been satisfied with the timeliness and response.
    Incentivized
    Read full review
    WebPT
    Chat is great but often not working or very slow responses. Can't easily talk to a person about issues and emails are very slow to get answered
    Incentivized
    Read full review
    Alternatives Considered
    Practice Fusion
    NextGen is hard to use as far as medical records. Practice Fusion is user friendly. There is a great knowledge base for questions asked. Practice Fusion takes all the guess work out of the day.
    Incentivized
    Read full review
    WebPT
    WebPT helps with all record keeping, compliance and note taking while therabill helps with making billing easy to perform and track.
    Incentivized
    Read full review
    Return on Investment
    Practice Fusion
    • PRO -- I know now what I need in an EMR/EHR
    • CONS -- They have overcharged me and it has cost me money
    • CONS-- They have disregarded my legal rights which makes me unsure of keeping confidential info in their systems and it will cost me money to switch
    • CONS--They have cost me money with the time I've wasted to follow up on my own tickets that they refuse to follow up with
    Read full review
    WebPT
    • Increased ease with financials year over year
    • easy to track profits
    • easy to track busy seasons
    Incentivized
    Read full review
    ScreenShots