PrestaShop is a free, open source e-commerce solution available under the Open Software License and officially launched in August 2007. The software is written in PHP and based on the Smarty template engine and is currently used by 165,000 shops worldwide. The PrestaShop group was founded in Paris, with a second Headquarters opened in Miami in 2011. PrestaShop is translated into 63 languages, with English, French, Portuguese, German, Spanish, Italian, Dutch, Polish and Russian having full…
$24
per month
ShopKeep
Score7 out of 10
Small Businesses (1-50 employees)
ShopKeep is an iPad point of sale system; The vendor says it is intuitive, secure, affordable software that helps merchants run smarter businesses. The product optimizes staffing and inventory, while offering sales reports and customer information on a cloud-based platform. The product includes low-cost, integrated payment processing, as well as point of sale hardware. According to the vendor, ShopKeep has 23,000 customers, and a customer…
This is a great system for small and medium businesses dealing from 1 product to 100,000 products. It is elegant to use and very stable. The system may not be great for converting into a marketplace and the handling of > 1million products. The system is also not suitable for services selling like events, registrations, subscriptions and ticket bookings etc.
ShopKeep can maintain up to 10,000 individual stock items. This is perfect for a cafe, coffee shop, wine bar, small retail store, etc. If you're inventory exceeds the 10,000 items then it may not be a fit for you. Also, ShopKeep works with Apple tablets only (iPad 2 or later). If you prefer Android or PC based tablets then this won't work for you.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The PayPal button modality was integrated with the PrestaShop system, which helped our clients to complete payments digitally in just a few seconds, this integrated button allowed to streamline many transactions.
Performing inventory reviews and modifying the PrestaShop catalog was one of the things that I liked the most, I could make changes to the catalog, make changes to the conditions of the products in the catalog and all those changes were reflected on my website in a instant, no need to wait some time.
The PrestaShop system created a digital invoice for each client who made the advance payment of a property, which made it even easier to complete the property negotiation. Customers came to our company with the digital invoice for the advance payment and it was easy to identify the property that was paid, thanks to the digital invoice.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
ShopKeep provides solid pre-sales support. They did a pre-sales screen-share demo that helped us ensure that their system would handle the needs of the business, and they assisted us in making decisions around which hardware would be appropriate.
ShopKeep's hardware seems well thought out and well integrated. One exception is issues with the connection between their recommended iCMP credit card scanner and the register. Other than that, the hardware works well together.
The register has excellent configurability and customization capabilities, and handles a large variety of products easily. High-volume products can have their own buttons on the register. Products can be added to a purchase by using these buttons, by scanning a bar code with an integrated bar code scanner, or by doing a live text search.
The register is also easily configurable to handle product options - either multiple options like pizza toppings, or exclusive options like regular or decaf coffee.
The ShopKeep system can handle hybrid retail/quick serve/restaurant scenarios with grace. This was a factor that eliminated many other systems that are optimized for one or the other, or where the products for handling retail are completely separate from the products for handling quick serve/restaurant operations. Since this customer has a location where there is a quick serve counter, a restaurant, and a retail gift shop all in the same location, ShopKeep's ability to handle all of these kinds of transactions from the same platform is a powerful advantage. ShopKeep also recently added functionality to transfer open tickets between registers, so that if a customer starts out with a cup of coffee at the quick serve counter, their ticket can be picked up and added to at the gift shop if they wander in there to purchase items.
ShopKeep has a Back Office system that can be accessed through any Web browser, or through their mobile app. The Back Office system is used to import and export data, manage inventory, configure the iPad registers, set up product options, manage employees, and report transactions, sales, product costs & margins, and other data.
Discounts, returns and credits are relatively easy to handle from the register, and the system can be configured to require a manager to approve these kinds of transactions, or not.
Bulk imports and exports are handled well by ShopKeep's Back Office. When setting up initial inventory, products can be added through Excel, then imported as comma-separated values (CSV) files by uploading them through the Web browser. Once inventory is established, adding or modifying items can be done directly through the Web interface.
ShopKeep has a mobile app that can be used by owners or managers to remotely access real-time snapshots of sales and other important data whenever they wish.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Because we expect the current issue with the credit card reader disconnecting from the register to be solved with an upcoming software update, and we like many of the features of Shopkeep.
The register functionality is excellent, both from a learning standpoint and an operations standpoint. Cashiers learn how to use the register quickly, and the registers can be configured with hot buttons for fast-moving products. Setting up product variations and additions is straightforward. The web-accessible Back Office has good features, but lacks enough granularity to provide a store manager with the ability to modify inventory settings without giving them access to all of the financial reports as well.
Since we use PrestaShop OpenSource there is only community support. What we found is that many other users fight with the same problems and there seems no solution or input from the PrestaShop developers' side.
Occasional long waits [5 minutes or more] or call-backs needed for telephone support. Email support replies usually take several hours. Support personnel are generally friendly and knowledgable.
If moving from a "dumb" cash register system, spend all the time needed to get starting inventory and product costing and pricing correct. Shopkeep has good tools for reporting inventory, margins, and other critical business info, but the information is only useful if the starting figures are accurate.
It's a no-brainer for e-commerce stores. BigCommerce and Magento both far out-distanced PrestaShop in every major category. If you're just getting into e-commerce, I would highly recommend either BigCommerce or Magento. Their online documentation and support far outweigh any advantages you'd have over going with an open source software like PrestaShop.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
ShopKeep is an inexpensive choice iPad POS system that comes with all of the tools needed to do business without any long-term contracts or expensive fees. It also offers free 24/7 phone and email support along with online live chat during business hours. Coffee Shop Manager offered some of these items, but they also tied you into a long-term contract and you were charged fee after fee for support, etc. Also, the CSM system was big and took up a lot of space compared to ShopKeep's integration with an Apple iPad tablet.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It slowed down our Hosting service. Our website took a long time to fully load on our clients' devices due to the high consumption of the integration with the PrestaShop service.
It provided us with a fast billing service, where our clients obtained invoices in PDF mode for the electronic payments they made for the properties. These digital invoices helped us to recognize the property they wanted faster and streamlined the negotiation process.
The templates that had an optimized design, were too expensive, this caused that our catalog design was very simple and did not capture the interest of customers.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
ShopKeep didn't integrate with my accounting software. I had to double enter all financial data.
Without inventory controls, all of my financial information was inaccurate. It is impossible to grow a business without accurate financial information.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
