TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Progress Chef

    Score6.5 out of 10
    N/AChef IT infrastructure automation suites were developed by Chef Software in Seattle and acquired by Progress Software in September 2020. The Chef Enterprise Automation Stack is an integrated suite of automation technologies presented as a solution for delivering change quickly, repeatedly, and securely over every application's lifecycle. The Chef Effortless Infrastructure Suit is an integrated suite of automation technologies to codify infrastructure, security, and compliance, as well as…N/A

    Splunk On-Call

    Score6 out of 10
    N/AFormerly known as VictorOps, Splunk On-Call is an incident response system for developers, devops and operations teams that helps reduce outage time.N/A
    Pricing
    Progress ChefSplunk On-Call
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Progress ChefSplunk On-Call
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Progress ChefSplunk On-Call
    Considered Both Products
    Progress Software
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    90%
    Would buy again
    9 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    90%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    100%
    Implementation went as expected
    8 Answers
    Best Alternatives
    Progress ChefSplunk On-Call
    Small Businesses
    Salt
    Score6.2 out of 10
    No answers on this topic
    Medium-sized Companies
    Perforce Puppet
    Score8.5 out of 10
    No answers on this topic
    Enterprises
    Salt
    Score6.2 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Progress ChefSplunk On-Call
    Likelihood to Recommend
    8.9
    (18 ratings)
    6.0
    (11 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    Usability
    7.3
    (1 ratings)
    7.0
    (2 ratings)
    Performance
    9.4
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    7.7
    (3 ratings)
    5.0
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    Contract Terms and Pricing Model
    6.4
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.6
    (5 ratings)
    -
    (0 ratings)
    Professional Services
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Progress ChefSplunk On-Call
    Likelihood to Recommend
    Progress Software
    Chef is a fantastic tool for automating software deployments that aren't able to be containerized. It's more developer-oriented than its other competitors and thus allows you to do more with it. The Chef Infra Server software is rock-solid and has been extremely stable in our experience. I would definitely recommend its use if you're looking for an automation framework. And it also offers InSpec which is a very good tool for testing your infrastructure to ensure it deployed as intended.
    Incentivized
    Read full review
    Cisco
    I recommend Splunk on-call is more suited where there are high incident queues; multiple teams need to be involved in handling a P1 severity issue. Multiple levels of escalation are needed environment where automated action is required. I recommend the solution for large-scale & medium-scale business units. For small-scale business units, I see the functional value is less.
    Incentivized
    Read full review
    Pros
    Progress Software
    • Chef is great at deploying code to both small and large groups of servers.
    • We use chef to standup new servers as well as deploy updated code to existing servers and it does this very well.
    • Being able to make a change and have it push manually or automatically to any subset of servers has changed the landscape of how our IT teams operate.
    Incentivized
    Read full review
    Cisco
    • Easily assign work/tickets between multiple users
    • Supports a wide variety of software integrations
    • Easy to manage scheduling tool
    • As part of the Splunk toolset, provides detailed levels of data analysis at our engineers fingertips
    Incentivized
    Read full review
    Cons
    Progress Software
    • Chef could do a better job with integration with other DevOps tools. Our company relies on Jenkins and Ansible, which took some development and convincing for plug-ins to be created/available.
    • It would be nice if kitchen didn't only have a vagrant/virtual-box prerequisite. Our company one day stop allowing virtual-box to run without special privileges, and that caused a lot of issues for people trying to do kitchen tests.
    • Chef could use more practice materials for the advanced certification badges. There was not a lot of guidance in what to study or examples of certain topics.
    Incentivized
    Read full review
    Cisco
    • The user interface can be furthe improved
    • Licensing needs to be simplified and packaged as a bundle with other Splunk product like Enterprise Security
    • Customer outreach can be further enhanced
    Incentivized
    Read full review
    Likelihood to Renew
    Progress Software
    No answers on this topic
    Cisco
    It was a good solution with a good comprimise prize/features for our use cases
    Incentivized
    Read full review
    Usability
    Progress Software
    The suite of tools is very powerful. The ability to create custom modules allows for unlimited potential for managing all aspects of a system. However, there is pretty significant learning curve with the toolset. It currently takes approx 3-4 months for new engineers to feel comfortable with our implementation
    Incentivized
    Read full review
    Cisco
    Not a lot of love given to VO since the acquisition by Splunk from my POV
    Incentivized
    Read full review
    Performance
    Progress Software
    It loads quick enough for basically all our systems. Because we have this for local dev environments, speed isn't really a big issue here. Yes, depending on the system, sometimes it does take a relatively long time, but it's not an issue for me. One thing that is annoying is that if I want to make a small change to a cookbook and re-run the Chef client, I can't just make the change in the cache and run it. I have to do the whole process of updating the server.
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Support Rating
    Progress Software
    Support for Chef is easily available for fee or through the open source community as most the issues you will face will have been addressed through the Chef developer community forums. The documentation for Chef is moderate to great and easily readable.
    Incentivized
    Read full review
    Cisco
    VictorOps support has proven excellent for us. Because it is such a widely used tool, there is a lot of documentation on usage, and a large community of users to lean on. Also, many engineers have had experience working with VictorOps already, and the tool is so easy to setup / manage that much support isn't really necessary.
    Incentivized
    Read full review
    Implementation Rating
    Progress Software
    No answers on this topic
    Cisco
    It was a good solution with a good comprimise prize/features for our use cases
    Incentivized
    Read full review
    Alternatives Considered
    Progress Software
    We considered the three leading competitors in the field: Chef, Puppet and Ansible. Ansible is a very strong competitor and has a nice degree of flexibility in that it does not require a client install. Instead the configuration is delivered by SSH which is very simple. Puppet seems like it has fallen off the pace of the competition and lacked the strong community offered by Chef. We chose Chef because of the strong support by the company and the dynamic and deep community support.
    Incentivized
    Read full review
    Cisco
    Splunk On-Call integrates better with our Splunk Cybersecurity and Reporting products due to the same family tree of the same eco system. We were previously using built-in on-call from individual applications and while adequate, they were difficult to manage and support SLA varied greatly across different applications. In addition we also used xMatters which did not integrate well with SAP products nor Citrix products so we were still using more than a single on-call product which was solved by implementing Splunk On-Call
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Progress Software
    The pricing seemed inline with our products in this space. Nothing out of the ordinary in contract, term, or pricing structure
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Professional Services
    Progress Software
    The entire professional services team was great to work with. The curriculum was tailored to our specific use cases. The group we worked with were very responsive, listened to our feedback, was very easy to schedule and accommodate. I cannot say enough good things about our professional services experience
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Return on Investment
    Progress Software
    • Chef is a good tool for baselining servers. It will be a good ROI when there are huge number of servers. For less number of servers maintaining a master will be an over head.
    • One good ROI will be that the Operations Team also gets into agile and DevOps methodologies. Operational teams can start writing scripts/automations to keep their infra more stable and their application stack more reliable.
    • Implementation of Chef eliminates the manual mode of doing things and everyone aligns to automation mind set. It helps in change of culture.
    Incentivized
    Read full review
    Cisco
    • It runs our on call rotation so it makes it easy for us.
    • It integrates with Slack so it makes it easy for us to manage through Slack.
    Incentivized
    Read full review
    ScreenShots