Splunk On-Call

Splunk On-Call

Splunk On-Call

23 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Splunk On-Call	Score 6.5 out of 10	N/A	Formerly known as VictorOps, Splunk On-Call is an incident response system for developers, devops and operations teams that helps reduce outage time.	N/A

Pricing

Splunk On-Call

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Splunk On-Call
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Splunk On-Call
Considered Both Products	Splunk On-Call Giuseppe Cusello GRC Director Chose Splunk On-Call Splunk on Call is less performant but much less expensive then the others and it's natively integrated with Splunk. Incentivized Helpful? Mubeen Akhtar Senior Cybersecurity Engineer Chose Splunk On-Call Splunk stacks really well due to its native integration with Splunk Products. The platform provides direct access to all the underlying data which is part of the investigation and this really adds tremendous value to the overal incident handling and management process. Also, … Incentivized Helpful? Keith Kyaw, MBA, ITIL, CCA Senior Citrix Engineer Chose Splunk On-Call Splunk On-Call integrates better with our Splunk Cybersecurity and Reporting products due to the same family tree of the same eco system. We were previously using built-in on-call from individual applications and while adequate, they were difficult to manage and support SLA … Incentivized Helpful? Verified User Consultant Chose Splunk On-Call Better integration with other Splunk products Incentivized Helpful? Wolf-Ekkehard Hindrichs Solutions Chose Splunk On-Call Have used both Incentivized Helpful? Santhana Krishnan Janakiraman Architect Cloud Services Chose Splunk On-Call Splunk is more intelligent, easy, and faster compared to other tools in the market. Easy to configure, and customization can be done easily. It's more user-friendly, and it adds more value when I mention about the navigation panel. Multi-level escalations and root cause … Incentivized Helpful? AO Adam O'Connor CTO Chose Splunk On-Call We really liked PagerDuty but it got too expensive for us. In my opinion, PagerDuty has a nicer UI/UX and iPhone app as it's done well and has some fun associated with it. However, the pricing model became too expensive for the features we needed. VictorOps is one of several … Incentivized Helpful? Zachary Zager, MBA Owner Chose Splunk On-Call Both VictorOps and PagerDuty do a great job at hands-off alerting people of all their systems neeeds. If used properly it allows everyone, devs, ops, and managers to see into the status of the systems and see what systems and processes need to be improved based upon the types … Incentivized Helpful?

Best Alternatives
	Splunk On-Call
Small Businesses	No answers on this topic
Medium-sized Companies	Freshservice Score 8.5 out of 10
Enterprises	Freshservice Score 8.5 out of 10
All Alternatives	View all alternatives

User Ratings
	Splunk On-Call
Likelihood to Recommend	6.0 (11 ratings)
Likelihood to Renew	9.0 (1 ratings)
Usability	7.0 (2 ratings)
Support Rating	5.0 (3 ratings)
Implementation Rating	9.0 (1 ratings)

User Testimonials
	Splunk On-Call
Likelihood to Recommend	Cisco I recommend Splunk on-call is more suited where there are high incident queues; multiple teams need to be involved in handling a P1 severity issue. Multiple levels of escalation are needed environment where automated action is required. I recommend the solution for large-scale & medium-scale business units. For small-scale business units, I see the functional value is less. Incentivized Santhana Krishnan Janakiraman Architect Cloud Services Read full review
Pros	Cisco Easily assign work/tickets between multiple users Supports a wide variety of software integrations Easy to manage scheduling tool As part of the Splunk toolset, provides detailed levels of data analysis at our engineers fingertips Incentivized Verified User Anonymous Read full review
Cons	Cisco The user interface can be furthe improved Licensing needs to be simplified and packaged as a bundle with other Splunk product like Enterprise Security Customer outreach can be further enhanced Incentivized Mubeen Akhtar Senior Cybersecurity Engineer Read full review
Likelihood to Renew	Cisco It was a good solution with a good comprimise prize/features for our use cases Incentivized Giuseppe Cusello GRC Director Read full review
Usability	Cisco Not a lot of love given to VO since the acquisition by Splunk from my POV Incentivized Verified User Anonymous Read full review
Support Rating	Cisco VictorOps support has proven excellent for us. Because it is such a widely used tool, there is a lot of documentation on usage, and a large community of users to lean on. Also, many engineers have had experience working with VictorOps already, and the tool is so easy to setup / manage that much support isn't really necessary. Incentivized Gabriel Samaroo Senior Software Engineer Read full review
Implementation Rating	Cisco It was a good solution with a good comprimise prize/features for our use cases Incentivized Giuseppe Cusello GRC Director Read full review
Alternatives Considered	Cisco Splunk On-Call integrates better with our Splunk Cybersecurity and Reporting products due to the same family tree of the same eco system. We were previously using built-in on-call from individual applications and while adequate, they were difficult to manage and support SLA varied greatly across different applications. In addition we also used xMatters which did not integrate well with SAP products nor Citrix products so we were still using more than a single on-call product which was solved by implementing Splunk On-Call Incentivized Keith Kyaw, MBA, ITIL, CCA Senior Citrix Engineer Read full review
Return on Investment	Cisco It runs our on call rotation so it makes it easy for us. It integrates with Slack so it makes it easy for us to manage through Slack. Incentivized AO Adam O'Connor CTO Read full review
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