Splunk On-Call

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Splunk On-Call
Score 8.0 out of 10
N/A
VictorOps is an IT alerting and incident management platform acquired by Splunk in 2018.N/A
Pricing
Splunk On-Call
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Splunk On-Call
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Splunk On-Call
Considered Both Products
Splunk On-Call
Chose Splunk On-Call
Splunk on Call is less performant but much less expensive then the others and it's natively integrated with Splunk.
Chose Splunk On-Call
Splunk stacks really well due to its native integration with Splunk Products. The platform provides direct access to all the underlying data which is part of the investigation and this really adds tremendous value to the overal incident handling and management process. Also, …
Chose Splunk On-Call
Splunk On-Call integrates better with our Splunk Cybersecurity and Reporting products due to the same family tree of the same eco system. We were previously using built-in on-call from individual applications and while adequate, they were difficult to manage and support SLA …
Chose Splunk On-Call
Better integration with other Splunk products
Chose Splunk On-Call
Splunk is more intelligent, easy, and faster compared to other tools in the market. Easy to configure, and customization can be done easily. It's more user-friendly, and it adds more value when I mention about the navigation panel. Multi-level escalations and root cause …
Chose Splunk On-Call
We really liked PagerDuty but it got too expensive for us. In my opinion, PagerDuty has a nicer UI/UX and iPhone app as it's done well and has some fun associated with it. However, the pricing model became too expensive for the features we needed. VictorOps is one of several …
Chose Splunk On-Call
Both VictorOps and PagerDuty do a great job at hands-off alerting people of all their systems neeeds. If used properly it allows everyone, devs, ops, and managers to see into the status of the systems and see what systems and processes need to be improved based upon the types …
Top Pros
Top Cons
Best Alternatives
Splunk On-Call
Small Businesses

No answers on this topic

Medium-sized Companies
Freshservice
Freshservice
Score 8.7 out of 10
Enterprises
Freshservice
Freshservice
Score 8.7 out of 10
All AlternativesView all alternatives
User Ratings
Splunk On-Call
Likelihood to Recommend
8.1
(10 ratings)
Likelihood to Renew
9.0
(1 ratings)
Usability
7.0
(1 ratings)
Support Rating
5.0
(3 ratings)
Implementation Rating
9.0
(1 ratings)
User Testimonials
Splunk On-Call
Likelihood to Recommend
Splunk
I recommend Splunk on-call is more suited where there are high incident queues; multiple teams need to be involved in handling a P1 severity issue. Multiple levels of escalation are needed environment where automated action is required. I recommend the solution for large-scale & medium-scale business units. For small-scale business units, I see the functional value is less.
Read full review
Pros
Splunk
  • Easily assign work/tickets between multiple users
  • Supports a wide variety of software integrations
  • Easy to manage scheduling tool
  • As part of the Splunk toolset, provides detailed levels of data analysis at our engineers fingertips
Read full review
Cons
Splunk
  • The user interface can be furthe improved
  • Licensing needs to be simplified and packaged as a bundle with other Splunk product like Enterprise Security
  • Customer outreach can be further enhanced
Read full review
Likelihood to Renew
Splunk
It was a good solution with a good comprimise prize/features for our use cases
Read full review
Usability
Splunk
Good usability, it could be improved
Read full review
Support Rating
Splunk
VictorOps support has proven excellent for us. Because it is such a widely used tool, there is a lot of documentation on usage, and a large community of users to lean on. Also, many engineers have had experience working with VictorOps already, and the tool is so easy to setup / manage that much support isn't really necessary.
Read full review
Implementation Rating
Splunk
It was a good solution with a good comprimise prize/features for our use cases
Read full review
Alternatives Considered
Splunk
Splunk On-Call integrates better with our Splunk Cybersecurity and Reporting products due to the same family tree of the same eco system. We were previously using built-in on-call from individual applications and while adequate, they were difficult to manage and support SLA varied greatly across different applications. In addition we also used xMatters which did not integrate well with SAP products nor Citrix products so we were still using more than a single on-call product which was solved by implementing Splunk On-Call
Read full review
Return on Investment
Splunk
  • It runs our on call rotation so it makes it easy for us.
  • It integrates with Slack so it makes it easy for us to manage through Slack.
Read full review
ScreenShots