Provide Support Live Chat vs. Twilio
Provide Support Live Chat vs. Twilio
Product | Rating | Most Used By | Product Summary | Starting Price |
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Provide Support Live Chat | N/A | Provide Support has been a live chat and website monitoring software provider since 2003. The vendor says more than 30000 customers use their live help software globally. The vendor also says they are serving businesses and organizations from a variety of industries such as E-Commerce, Travel, Tourism & Hospitality, Auto Sales, Car Rental, Consulting, Insurance, Financial, Government, Real Estate, Web Design and Development, Web Hosting, Education, and Pharmacy. | $24 per month | |
Twilio | N/A | Twilio offers a CPaaS and CCaaS solution, with the combination of its programmable Voice, Video, and Messaging APIs, as well as the Twilio Flex cloud contact center. Additional capabilities include Twilio's Elastic SIP Trunking, as well as API for WhatsApp. | $0 per min per participant |
Provide Support Live Chat | Twilio | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | Provide Support Live Chat is offered as a SaaS. The price depends on the number of required operator profiles and chosen billing period. The more profiles and the longer billing period, the less price per 1 operator profile per month. Small Business package (1 operator) - $13/month if billed annually or $24 if billed monthly. Corporate Plan (3 operators) - $25.80/month if billed annually or $53 if billed monthly. Enterprise Plan (10 operators) - $59.40/month if billed annually or $108 if billed monthly. | 1. Pay-as-you-go pricing: Simple usage-based pricing means you don’t get locked into big contracts. 2. Volume discounts: Discounts trigger as your usage grows, so you always get a fair price. 3. Start building today with free trial credit and full API access. | ||||||||||||||
More Pricing Information |
Provide Support Live Chat | Twilio | |
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Top Pros |
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Top Cons |
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Provide Support Live Chat | Twilio | |
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Small Businesses | Gist Score 9.6 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Conversica Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Provide Support Live Chat | Twilio | |
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Likelihood to Recommend | 9.7 (3 ratings) | 6.4 (68 ratings) |
Likelihood to Renew | - (0 ratings) | 8.1 (5 ratings) |
Usability | - (0 ratings) | 9.5 (10 ratings) |
Performance | - (0 ratings) | 6.5 (14 ratings) |
Support Rating | 9.7 (3 ratings) | 5.7 (16 ratings) |
Implementation Rating | - (0 ratings) | 9.5 (2 ratings) |
Contract Terms and Pricing Model | - (0 ratings) | 10.0 (1 ratings) |
Professional Services | - (0 ratings) | 10.0 (1 ratings) |
Provide Support Live Chat | Twilio | |
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Likelihood to Recommend | Provide Support Live Chat | Twilio |
Pros | Provide Support Live Chat | Twilio |
Cons | Provide Support Live Chat | Twilio |
Likelihood to Renew | Provide Support Live Chat No answers on this topic | Twilio |
Usability | Provide Support Live Chat No answers on this topic | Twilio |
Performance | Provide Support Live Chat No answers on this topic | Twilio |
Support Rating | Provide Support Live Chat | Twilio |
Implementation Rating | Provide Support Live Chat No answers on this topic | Twilio |
Alternatives Considered | Provide Support Live Chat | Twilio |
Contract Terms and Pricing Model | Provide Support Live Chat No answers on this topic | Twilio |
Return on Investment | Provide Support Live Chat | Twilio |
ScreenShots | Provide Support Live Chat Screenshots | Twilio Screenshots |