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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ProWritingAid

    Score9 out of 10
    N/AProWritingAid is a smart writing assistant, providing personalized advice on writing and plaigarism checks, from the company of the same name in Wheatley.N/A

    SnapEngage

    Score7.5 out of 10
    N/ASnapEngage can be installed on any website and is designed for companies of any size. Sales and Support teams can chat with company website visitors while they browse and offer assistance in real time. This solution includes a "Call Me" feature to incorporate voice and text communication in one bundle. SnapEngage's real-time integration with CRM platforms and Help Desk automatically creates new leads or support cases when visitors request help from the company website. Chat transcripts are…

    $60

    per month

    Pricing
    ProWritingAidSnapEngage
    Editions & Modules
    No answers on this topic
    Business
    60/month
    includes 4 agents licenses
    Plus
    140/month
    includes 8 agent licenses, premium integrations
    Premier
    420/month
    includes 16 agent licenses, premium integrations, advanced features
    Offerings
    Pricing Offerings
    ProWritingAidSnapEngage
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Enterprise plans are also available and are custom tailored to the business' specific needs.
    More Pricing Information
    Community Pulse
    ProWritingAidSnapEngage
    Considered Both Products
    ProWritingAid
    No answer on this topic
    SnapEngage
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    17 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    17 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    17 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    15 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    17 Answers
    No answers on this topic
    Best Alternatives
    ProWritingAidSnapEngage
    Small Businesses
    Jasper
    Score7.8 out of 10
    Olark
    Score10 out of 10
    Medium-sized Companies
    Grammarly
    Score9.1 out of 10
    Zoho SalesIQ
    Score9.7 out of 10
    Enterprises
    No answers on this topic
    Genesys DX (discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ProWritingAidSnapEngage
    Likelihood to Recommend
    8.0
    (17 ratings)
    7.5
    (13 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (4 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    ProWritingAidSnapEngage
    Likelihood to Recommend
    ProWritingAid
    This platform is really excellent for the creation and implementation in your projects and newsrooms, it helps you improve all your writing, it has incredible implementations such as Gmail, Microsoft Word, among others, through ProWritingAid our company has managed to improve the newsrooms, it provides you a better development and be much more efficient in your projects. through this platform you can not only improve writing and create content without grammatical errors but also eliminate all plagiarized and paraphrased texts, thanks to this tool you can write authentic texts, with a good rhythm and excellent readability.
    Incentivized
    Read full review
    SnapEngage
    It helps business grow, if your business is more reliable on marketing or if your business is in starting stage implementing SnapEngage to your website will give a kick start to your business because it helps to get close with the customers which are in need with those quick questions and responses we are getting from customers using chat agent.
    Incentivized
    Read full review
    Pros
    ProWritingAid
    • Fully equipped - the ProWritingAid tool gives you almost all the writing control you could ever need or want.
    • Ease of use - The ProWritingAid app has an intuitive dashboard and all the features and functionalities listed on the top bar. This writing assistant for online users offers you a great way to improve the content in just a few minutes.
    • Price: Compared to other online editing programs with grammar checkers like Grammarly, Ginger. ProWritingAid Premium is only $ 60 a year, which is affordable for most people.
    • Integrate Scrivener and Google docs - We've been waiting for this for a long time. Especially those who use Scrivener. Gdocs is not supported, yet the ProWritingAid fix on your text within your document makes it easier for you.
    • Style Editor - Comes with an attractive writing and editing tool.
    Incentivized
    Read full review
    SnapEngage
    • Allows team members to see type in real-time before it is submitted. This enables us to gather information for responses in a more timely manner.
    • We can see which of our team members are available, busy, or not-available.
    • Ability to see some biographical information of chatters and to sync information with Salesforce.
    Incentivized
    Read full review
    Cons
    ProWritingAid
    • One of the websites I visit has troubles with the addon.
    • Another typical issue is that some of the "correction lines" that appear under the text do not match.
    • The only drawback is that in order to get good content, you must copy and paste it into a new document in My Home for ProWritingAid.
    Incentivized
    Read full review
    SnapEngage
    • The admin dashboard is the hardest to navigate of any tool I've ever used! THere are 7 tabs in the left-hand panel. Just within the one tab that reads "Settings" (there is a separate tab for "My Account", also Permissions?) there are 9 tabs at the top (which include names like "Agent Settings", "Integrations", "Design Studio", "Options", "Hub"), then at least another 8 tabs WITHIN those 9 tabs, giving you a total of 14 different pages of settings to search through, again, JUST in the Settings tab. What the heck?!
    • Something as simple as notification settings are spread throughout the 14 different settings pages mentioned above. Rather than having one area where you can enter email addresses for notifications, I've had to search through the 14 pages and use Ctrl+F on multiple occasions to fully remove a user from all the notifications they received. This should be much simpler!
    Incentivized
    Read full review
    Likelihood to Renew
    ProWritingAid
    No answers on this topic
    SnapEngage
    I give SnapEngage a 9 due to how successful our company has been while using it. Unless prices were raised by an insane amount, I don't see us using a competing service.
    Incentivized
    Read full review
    Usability
    ProWritingAid
    Massive help with candidate facing communication whereas sourcing message, offer letters or rejection notes. Saves time and brain power whereas helps to avoid rewring and overthinking for emails or linkedin postings. Helps with non native English speaker whereas not everyone can speak or write a better english for the others understanding
    Incentivized
    Read full review
    SnapEngage
    No answers on this topic
    Support Rating
    ProWritingAid
    No answers on this topic
    SnapEngage
    I have never needed to contact them for support.
    Incentivized
    Read full review
    Alternatives Considered
    ProWritingAid
    ProWritingAid is a desktop program with add-ins for Word, Outlook,
    Chrome, and Google Docs. Helping you type wherever you are, its advanced
    capabilities allow you to select a writing style, create language variants, set
    unique standards and procedures, and control user classes.
    Read full review
    SnapEngage
    We actually demo'ed LiveChat and LivePerson and besides SnapEngage having a better UI and ease of use, the support from their team was worlds and away above the rest. They let us run an extended demo, gave us constant support, and made sure we felt comfortable before we went live with the system.
    Incentivized
    Read full review
    Return on Investment
    ProWritingAid
    • ProWritingAid is perfect if you have words that you use regularly that are not correct words, such as brand names, slang, or abbreviations. It is not necessary to correct each of these errors, just by clicking on "add to dictionary" ProWritingAid reminds that that word has to pass.
    Incentivized
    Read full review
    SnapEngage
    • It has allowed us to provide more service with a much smaller team than our phone team.
    • It provides us with data helpful to not only ourselves, but our marketing team as well.
    • It's customizable so it allows us to create and update our platforms immediately when needed.
    Incentivized
    Read full review
    ScreenShots

    SnapEngage Screenshots

    Screenshot of SnapEngage is easy to install on any website and helps convert website visitors into engaged customers.