QByte AI vs. UpKeep Maintenance Management

Having both training and facility management in one platform makes a big difference. My team & I can access training materials, maintenance checklists, Work Orders, Asset Details, Purchase Orders and safety procedures all in one place. QByte AI streamlines my team's workflow and it reinforces the connection between what my team learns and how we apply it on the job. We have seen a significant improvement in productivity with QByte AI

For companies that have larger facilities or multiple properties - this software is superb. You can track every maintenance plan - daily/weekly/monthly/annually - so nothing ever goes undone. I'm talking daily cleaning to refreshing the paint in the parking lot each year - you can easily schedule all of this maintenance within the app. Asset tracking - everything from machinery to tools to doors - you can tag and track all. Break/fix over time is huge - you can use the reporting function to see how many times something has broken over time - so now you can assess if it's more cost effective to replace rather than repair.

Incentivized

• Preventive Maintenance
• Reporting and Analytics
• CoPilot for Reporting and Procedures
• Workforce Training
• Work Order Management
• Asset Management
• Customer Support
• Simple and Intuitive interface across mobile and desktop
• Inventory and parts Management

• Tracking service issues - There's really no more excuses for not knowing when the machine was last serviced. Upkeep allows us to track that.
• Scheduling - Knowing in advance which machines will need maintenance in the future allows us to actively prepare for shut-down periods.
• General knowledge - Users can add their knowledge to the archives of each machine we have, helping to improve the trouble-shooting process.
• Easy to update, easy to make - It's almost too easy to create and update files for locations, assets, parts, and issues.

Incentivized

• We love QByte's intuitive and mobile-friendly interface. It is super simple to use. The QByte AI team has done a great job of bringing simplicity to complex tasks, making our daily operations smoother and more efficient.

• Periodic maintenance needs are still a little tricky keeping in the system without flooding the user with too many work orders.
• It does not immediately update all the time. For example, closing out work orders and the number of total work orders stays the same until it’s rebooted.
• Search functions need improving.

Incentivized

We love how organized it has made our processes.

Incentivized

QByte AI is a game changer. Unlike other maintenance or facility management products, you don't need documentation to understand how the product works. My team & I love its mobile first design and we find it super intuitive & fun to use. The coPilot is weaved into the product which makes access to reports and manuals super easy and intuitive

I think the platform is user-friendly but there have been some issues that colleagues have been complaining about. For example, the program tends to run slow from time to time. Reporting could be better. We could use more fields for categories under parts and assets.

I cannot say enough great things about their customer service. From the start of the purchase, Upkeep was extremely helpful and informative. They have been ongoingly keeping us informed and available to answer any of our questions as they arise. They ongoing learning portal is also helpful when new features and changes happen with the interface.

Incentivized

Everything went as planned.

Incentivized

Previously had MEX, though had not implemented it throughout the business. It was way too difficult for the techs to use on the fly and was just a nightmare to implement. UpKeep, on the other hand, is a walk in the park.

Incentivized

• Our team has seen a 12% uptick in productivity in the last quarter alone
• We’ve also noticed a 37% increase in training course engagement, QByte AI’s makes microlearning both simple and engaging

• Compared to other task managers, the user cost for Upkeep is very high. But to the degree the staff are willing to work with you, it is completely justified.
• The concern with an organization my size are items slipping through the cracks whether that is internally or by our renter base. Upkeep minimizes this to a great degree.
• You need to get everyone within your organization to buy into upkeep. It can only be as good to the degree that it is utilized.