Delighted by Qualtrics vs. Satmetrix (discontinued)
Delighted by Qualtrics vs. Satmetrix (discontinued)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Delighted by Qualtrics | Small Businesses (1-50 employees) | Delighted is a tool for gathering real time, actionable feedback from customers via email, web or SMS. Delighted uses the Net Promoter System to measure the customer journey, and takes care of aspects of the customer feedback process from collection and analysis, through notification and distribution. Delighted aims to be the single source to manage surveys for customers, partners, vendors and employees. This is to enable organizations of all sizes to create a customer-centric organization, … | $25 | |
Satmetrix (discontinued) | N/A | Satmetrix was survey-based customer experience management software. It contained summary and individual customer data for tracking the customer lifecycle. Satmetrix was acquired by NICE Systems in July 2017, and is no longer available. | N/A |
Delighted by Qualtrics | Satmetrix (discontinued) | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | 10% discount with annual payment. Contact the vendor at hello@delighted.com for custom pricing. | — | ||||||||||||||
More Pricing Information |
Delighted by Qualtrics | Satmetrix (discontinued) | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Survey Format & Appearance |
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Survey Content |
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Survey Logic |
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Survey Reporting & Analytics |
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Survey Administration & Security |
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Delighted by Qualtrics | Satmetrix (discontinued) | |
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Small Businesses | Jotform Score 8.7 out of 10 | Square 9 Softworks Score 9.7 out of 10 |
Medium-sized Companies | Jotform Score 8.7 out of 10 | Qualaroo Score 6.6 out of 10 |
Enterprises | Verint Voice of the Customer Score 7.8 out of 10 | Predictive Index Behavioral Assessment Score 9.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Delighted by Qualtrics | Satmetrix (discontinued) | |
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Likelihood to Recommend | 9.0 (5 ratings) | 4.0 (7 ratings) |
Likelihood to Renew | - (0 ratings) | 5.1 (5 ratings) |
Usability | 9.0 (1 ratings) | - (0 ratings) |
Support Rating | 10.0 (1 ratings) | - (0 ratings) |
Delighted by Qualtrics | Satmetrix (discontinued) | |
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Likelihood to Recommend | Qualtrics | Discontinued Products |
Pros | Qualtrics | Discontinued Products |
Cons | Qualtrics | Discontinued Products |
Likelihood to Renew | Qualtrics No answers on this topic | Discontinued Products |
Usability | Qualtrics | Discontinued Products No answers on this topic |
Support Rating | Qualtrics | Discontinued Products No answers on this topic |
Alternatives Considered | Qualtrics | Discontinued Products |
Return on Investment | Qualtrics | Discontinued Products |
ScreenShots | Delighted by Qualtrics Screenshots |