Delighted by Qualtrics vs. Strikedeck (discontinued)
Delighted by Qualtrics vs. Strikedeck (discontinued)
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Delighted by Qualtrics | Small Businesses (1-50 employees) | Delighted is a tool for gathering real time, actionable feedback from customers via email, web or SMS. Delighted uses the Net Promoter System to measure the customer journey, and takes care of aspects of the customer feedback process from collection and analysis, through notification and distribution. Delighted aims to be the single source to manage surveys for customers, partners, vendors and employees. This is to enable organizations of all sizes to create a customer-centric organization, … | $25 | |
Strikedeck (discontinued) | Mid-Size Companies (51-1,000 employees) | Strikedeck was a SaaS platform for Customer Success used to enable more efficiency in planning renewals, identifying upsell/cross-sell opportunities, and monitoring customer health, with out of the box playbooks and workflows for common events in the customer lifecycle. The platform was acquired by Medallia, and discontinued. Strikedeck is no longer available. | N/A |
Delighted by Qualtrics | Strikedeck (discontinued) | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
| No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | 10% discount with annual payment. Contact the vendor at hello@delighted.com for custom pricing. | — | ||||||||||||||
More Pricing Information |
Delighted by Qualtrics | Strikedeck (discontinued) | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
|
Delighted by Qualtrics | Strikedeck (discontinued) | ||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Security |
| ||||||||||||||||||||||||
Platform & Infrastructure |
| ||||||||||||||||||||||||
Customer Data Extraction / Integration |
| ||||||||||||||||||||||||
Customer Success Management |
| ||||||||||||||||||||||||
CSM Reporting & Analytics |
|
Delighted by Qualtrics | Strikedeck (discontinued) | |
---|---|---|
Small Businesses | Jotform Score 8.7 out of 10 | Intercom Score 8.7 out of 10 |
Medium-sized Companies | Jotform Score 8.7 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Verint Voice of the Customer Score 7.8 out of 10 | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Delighted by Qualtrics | Strikedeck (discontinued) | |
---|---|---|
Likelihood to Recommend | 9.0 (5 ratings) | 7.6 (5 ratings) |
Usability | 9.0 (1 ratings) | 5.7 (5 ratings) |
Support Rating | 10.0 (1 ratings) | 7.8 (5 ratings) |
Delighted by Qualtrics | Strikedeck (discontinued) | |
---|---|---|
Likelihood to Recommend | Qualtrics | Discontinued Products |
Pros | Qualtrics | Discontinued Products |
Cons | Qualtrics | Discontinued Products |
Usability | Qualtrics | Discontinued Products |
Support Rating | Qualtrics | Discontinued Products |
Alternatives Considered | Qualtrics | Discontinued Products |
Return on Investment | Qualtrics | Discontinued Products |
ScreenShots | Delighted by Qualtrics Screenshots | Strikedeck (discontinued) Screenshots |