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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Quest Rapid Recovery

    Score5 out of 10
    N/AQuest Rapid Recovery is a data backup and restore offering from Dell. It provides virtual standby, encryption, replication, deduplication, and the ability for users to run without restore.

    $1,819.99

    QuickBooks Desktop Pro

    Score7.8 out of 10
    N/AQuickbooks Desktop Pro is accounting software from Intuit, Inc. It includes core accounting features, plus analytics and exportable reports. It is offered in on-premise and SaaS forms.N/A
    Pricing
    Quest Rapid RecoveryQuickBooks Desktop Pro
    Editions & Modules
    License + 1 Year 24/7 Maintenance
    1,819.99
    No answers on this topic
    Offerings
    Pricing Offerings
    Quest Rapid RecoveryQuickBooks Desktop Pro
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Quest Rapid RecoveryQuickBooks Desktop Pro
    Considered Both Products
    Quest Software
    No answer on this topic
    Intuit
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    88%
    Would buy again
    29 Answers
    Delivers good value for the price
    No answers on this topic
    93%
    Delivers good value for the price
    28 Answers
    Happy with the feature set
    No answers on this topic
    97%
    Happy with the feature set
    32 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    83%
    Lived up to sales and marketing promises
    20 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    25 Answers
    Features
    Quest Rapid RecoveryQuickBooks Desktop Pro
    Data Center Backup
    Comparison of Data Center Backup features of Quest Rapid Recovery and QuickBooks Desktop Pro
    Feature
    Quest Rapid Recovery
    8.6
    7 Ratings
    3% above category average
    QuickBooks Desktop Pro
    -
    Ratings
    Universal recovery6.05 Ratings00 Ratings
    Instant recovery3.05 Ratings00 Ratings
    Recovery verification8.05 Ratings00 Ratings
    Business application protection8.04 Ratings00 Ratings
    Multiple backup destinations10.06 Ratings00 Ratings
    Incremental backup identification10.07 Ratings00 Ratings
    Backup to the cloud10.04 Ratings00 Ratings
    Deduplication and file compression10.07 Ratings00 Ratings
    Snapshots10.07 Ratings00 Ratings
    Flexible deployment8.03 Ratings00 Ratings
    Management dashboard7.03 Ratings00 Ratings
    Platform support10.02 Ratings00 Ratings
    Retention options10.03 Ratings00 Ratings
    Encryption10.02 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Quest Rapid Recovery and QuickBooks Desktop Pro
    Feature
    Quest Rapid Recovery
    -
    Ratings
    QuickBooks Desktop Pro
    6.6
    69 Ratings
    14% below category average
    Pay calculation00 Ratings6.364 Ratings
    Benefit plan administration00 Ratings6.338 Ratings
    Direct deposit files00 Ratings6.656 Ratings
    Salary revision and increment management00 Ratings6.352 Ratings
    Reimbursement management00 Ratings7.754 Ratings
    Customization
    Comparison of Customization features of Quest Rapid Recovery and QuickBooks Desktop Pro
    Feature
    Quest Rapid Recovery
    -
    Ratings
    QuickBooks Desktop Pro
    5.7
    43 Ratings
    28% below category average
    API for custom integration00 Ratings6.535 Ratings
    Plug-ins00 Ratings5.039 Ratings
    Security
    Comparison of Security features of Quest Rapid Recovery and QuickBooks Desktop Pro
    Feature
    Quest Rapid Recovery
    -
    Ratings
    QuickBooks Desktop Pro
    8.5
    101 Ratings
    4% above category average
    Single sign-on capability00 Ratings8.482 Ratings
    Role-based user permissions00 Ratings8.695 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Quest Rapid Recovery and QuickBooks Desktop Pro
    Feature
    Quest Rapid Recovery
    -
    Ratings
    QuickBooks Desktop Pro
    8.5
    117 Ratings
    8% above category average
    Dashboards00 Ratings8.4100 Ratings
    Standard reports00 Ratings8.9117 Ratings
    Custom reports00 Ratings8.1114 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Quest Rapid Recovery and QuickBooks Desktop Pro
    Feature
    Quest Rapid Recovery
    -
    Ratings
    QuickBooks Desktop Pro
    7.5
    124 Ratings
    2% below category average
    Accounts payable00 Ratings9.3119 Ratings
    Accounts receivable00 Ratings9.2121 Ratings
    Cash management00 Ratings9.2107 Ratings
    Bank reconciliation00 Ratings9.7119 Ratings
    Expense management00 Ratings9.4108 Ratings
    Time tracking00 Ratings7.451 Ratings
    Fixed asset management00 Ratings5.669 Ratings
    Multi-currency support00 Ratings6.931 Ratings
    Multi-division support00 Ratings8.958 Ratings
    Regulations compliance00 Ratings8.342 Ratings
    Electronic tax filing00 Ratings8.355 Ratings
    Self-service portal00 Ratings5.941 Ratings
    Global Financial Support00 Ratings4.217 Ratings
    Primary and Secondary Ledgers00 Ratings7.240 Ratings
    Intercompany Accounting00 Ratings7.943 Ratings
    Localizations00 Ratings4.219 Ratings
    Journals and Reconciliations00 Ratings8.876 Ratings
    Enterprise Accounting00 Ratings6.838 Ratings
    Configurable Accounting00 Ratings7.647 Ratings
    Centralized Rules Framework00 Ratings5.427 Ratings
    Standardized Processes00 Ratings8.555 Ratings
    Inventory Management
    Comparison of Inventory Management features of Quest Rapid Recovery and QuickBooks Desktop Pro
    Feature
    Quest Rapid Recovery
    -
    Ratings
    QuickBooks Desktop Pro
    5.8
    59 Ratings
    23% below category average
    Inventory tracking00 Ratings6.056 Ratings
    Automatic reordering00 Ratings6.035 Ratings
    Location management00 Ratings6.032 Ratings
    Manufacturing module00 Ratings5.218 Ratings
    Order Management
    Comparison of Order Management features of Quest Rapid Recovery and QuickBooks Desktop Pro
    Feature
    Quest Rapid Recovery
    -
    Ratings
    QuickBooks Desktop Pro
    6.8
    77 Ratings
    8% below category average
    Pricing00 Ratings7.555 Ratings
    Order entry00 Ratings8.555 Ratings
    Credit card processing00 Ratings7.251 Ratings
    Cost of goods sold00 Ratings8.063 Ratings
    Order Orchestration00 Ratings5.220 Ratings
    End-to-end order visibility00 Ratings6.023 Ratings
    Order exception Resolution00 Ratings5.218 Ratings
    Best Alternatives
    Quest Rapid RecoveryQuickBooks Desktop Pro
    Small Businesses
    BDRShield
    Score6.5 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.1 out of 10
    Medium-sized Companies
    Bacula Enterprise
    Score8.6 out of 10
    MYOB
    Score8.3 out of 10
    Enterprises
    Bacula Enterprise
    Score8.6 out of 10
    Microsoft Dynamics GP
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Quest Rapid RecoveryQuickBooks Desktop Pro
    Likelihood to Recommend
    7.0
    (7 ratings)
    8.5
    (135 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (19 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (42 ratings)
    Availability
    -
    (0 ratings)
    8.3
    (2 ratings)
    Support Rating
    10.0
    (1 ratings)
    1.2
    (29 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    6.0
    (1 ratings)
    9.0
    (6 ratings)
    CPA Rating
    -
    (0 ratings)
    8.5
    (22 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Quest Rapid RecoveryQuickBooks Desktop Pro
    Likelihood to Recommend
    Quest Software
    AppAssure works well for quick access to point in time backups of Windows machines without having to do a complete restore. The virtual standby function is useful as a disaster recovery or high availability solution. Recent upgrades to the product and rebranding to Rapid Recovery look promising. If your Linux machines are mission [critical] make sure your administrators test restores so they can perform them in a timely manner should the need arise.
    Incentivized
    Read full review
    Intuit
    For a small business, QuickBooks Desktop Pro is great! For a larger, more complex business, another system may be more beneficial. We actually run multiple businesses on QuickBooks Desktop Pro, but all are very small. The help feature is sometimes so beneficial, and sometimes it seems like you just can't get the right answer and need to find a workaround - but this is usually for more complex issues.
    Read full review
    Pros
    Quest Software
    • Continuous backup with deduplication and compression
    • The P to V function of the software is create. To be able to back up physical machines and create a hot spare on a virtual environment was a great selling point.
    • Can back up physical and virtual (ESX or Hyper-V).
    Incentivized
    Read full review
    Intuit
    • It is easy to manage and adjust inventory on hand.
    • It is easy to make reports and customize them to your needs.
    • We also use it to pay our employees directly.
    • It is easy to make year-to-year comparisons to see where we can make improvements and the current financial situation.
    Incentivized
    Read full review
    Cons
    Quest Software
    • Support for newer operating systems (Windows, Linux, VMware) is slow to be added. Usually takes 3-6 months from the new version being released for it to be supported.
    • There is no way to automate the testing of the virtual standby which a lot of comparable products are able to do.
    • The software has a backup type called "base image" which is essentially taking a full backup after an unexpected shutdown of the server. If your servers crash and they are very large, this may impact your storage requirements significantly. They do now have synthetic full backups which alleviate this issue a bit but they are not perfect either.
    Read full review
    Intuit
    • QuickBooks Desktop Pro has been around for a few years and after an update[,] they force you to look at the changes/updates before you can use [them] after updating.
    • QuickBooks Desktop Pro does not have 2FA.
    • QuickBooks Desktop Pro should offer a way to store backups to a personal cloud without having to map a local network drive.
    Incentivized
    Read full review
    Likelihood to Renew
    Quest Software
    No answers on this topic
    Intuit
    I'd love to keep using it, and do intend to - though we've not been pleased with price increases over the past several years. In fact, we used to subscribe to the payroll service, but QuickBooks priced themselves out of reach for us, so we discontinued that. Currently, pricing would be the primary reason for NOT renewing, if we didn't.
    Incentivized
    Read full review
    Usability
    Quest Software
    No answers on this topic
    Intuit
    The set up was quite easy. I took some online training causes, and figured our the rest pretty quickly. The only issue I had during the implementation process was it was very hard to change some of the GL Account name to reflect the needs of a non-profit organization, such as Net Assets. At the end I had to scratch what I did, and used the existing formats that the third-party bookkeeping firm shared. Everything else is simple and easy to manage and implement.
    Incentivized
    Read full review
    Reliability and Availability
    Quest Software
    No answers on this topic
    Intuit
    I haven't experienced a time when QuickBooks Pro was unavailable when I needed it in the entire 20 years of using the software
    Incentivized
    Read full review
    Support Rating
    Quest Software
    In the very few instances we've needed support they have been quick, friendly, knowledgeable, and dedicated to servicing our needs. That has only improved since AppAssure was bought out by Quest.
    Incentivized
    Read full review
    Intuit
    They are awful. Intuit doesn't spend real money on support. They appear to have typically said, first-level script readers who are sending messages to the senior people for anything even a little bit difficult. Many of them don't speak particularly good English. Considering that they recently doubled (or, if you are paying annually, tripled) their pricing, and touted as one of the benefits that it includes [..] support, it's a real ripoff. However, we have to use the product because it is ubiquitous. I look forward to the day a competitor comes up with something good enough, which has excellent support, that matches all the features QuickBooks Desktop Pro currently has [...] or at least gives us a way to have all the functionality we currently have without excessive sacrifice [...] so that we can switch. I was very satisfied with QuickBooks for many years. This latest [rise] in price, and their sheer gall at touting the benefit of the 100 to 200% increase as being [the] inclusion of support, is what turned me so far against them.
    Incentivized
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    In-Person Training
    Quest Software
    No answers on this topic
    Intuit
    Best thing I ever did was to attend a two day training seminar on QuickBooks, I learned an immense amount in a short time with hands on training by experts. I strongly recommend such training for anyone using any part of the software. It will pay for itself in the first month.
    Read full review
    Implementation Rating
    Quest Software
    Our initial installation really was not optimum. With the help from Dell Profession Services we were able to get our implementation sized correctly and better understand how to get better deduplication results
    Incentivized
    Read full review
    Intuit
    We implemented the software ourselves. The training we received on the software was done by taking a community course teaching us how to use QuickBooks. It allowed me to get started with some basics of how to use the program and have not needed much assistance since completing the course work.
    Incentivized
    Read full review
    Alternatives Considered
    Quest Software
    I've been using Rapid Recovery for the last 6 years and before that we had used Backup Exec, but it was a different implementation as we were still running backups to LTO3 tapes using the full/incremental backup schemes. So Rapid Recovery (AppAssure at the time) was a big change for us, backing up to disk instead with base images and changes. I would assume Backup Exec can do this as well, but haven't used it since switching. NovaBACKUP was a lower cost solution that seemed geared towards smaller and simpler configurations
    Incentivized
    Read full review
    Intuit
    We tried switching from QuickBooks Desktop Pro to QuickBooks Online, but there were a lot of issues and bugs so we ultimately decided to stay with Desktop Pro. Unfortunately, we are losing a lot of Online Banking capabilities on 5/31 as we have an older version of QB, but we plan to stick with Desktop Pro. In terms of invoicing, SaaSOptics beats QuickBooks in almost all aspects as it's all automated and takes seconds to create and send invoices. However, SaaSOptics is not really a full ERP program so it wouldn't serve us as a main bookkeeping software like QB.
    Incentivized
    Read full review
    Return on Investment
    Quest Software
    • AppAssure paid for itself in the first year of usage. A user deleted a major file in our SharePoint sub-site, we used the DocRetriever for SharePoint Console and were able to go back to a particular incremental date and retrieved that file.
    • One of our file shares crashed and we were able to put the physical server on a virtual standby which saved us hours of imaging and restoring of data. This allowed employees to efficiently continue their daily work without much downtime.
    • The offsite replication alone has put an ease on the company in case of any disaster. When Hurricane Sandy hit, we didn't have a solution in place which put us on pins and needles to say the least. But with AppAssure we will be able to have some comfort that all of our mission critical data is being offloaded onto our other sites.
    Incentivized
    Read full review
    Intuit
    • Training time is low compared to other accounting packages
    • It was difficult to adapt to DCAA requirements, [which] required [the] hiring of [a] special consultant for that
    • QuickBooks Desktop Pro is a standard for small companies and makes it easy to hire bookkeepers
    Incentivized
    Read full review
    ScreenShots