Likelihood to Recommend QuickBooks Desktop Enterprise is very flexible. When you have made a mistake, most mistakes are fixed easily. This is wonderful if you know what you are doing. If you don't know what you are doing QuickBooks Desktop Enterprise gives the user, the ability to do many things incorrectly. If you are not an accountant, you don't know you are doing it incorrectly. That can be a problem.
Read full review ZipBooks is really strong for small businesses (and non-profits like the ones I help manage). It may not yet be ready to handle medium or large businesses given the deep, niche functionality that is sometimes required in those cases.
Read full review Pros Detailed organization of financial information Several security measures and double check systems to ensure incorrect entries aren't made. This prevents accidental errors and protects the company from fraud. Ease of overall use Reporting can be as detailed or as general as you prefer. Each report allows you to look at the overall picture or access specific details of each aspect of the company financials. Read full review Invoicing is particularly easy-to-use, quick, clean and beautiful. GREAT for branding. The time tracker was unexpected, but very useful and integrates well with the invoicing. Leads to quick invoicing every time. Customer support is phenomenal -- the support staff is friendly and helpful. Although they are a new company, they are definitely on the right track! I recommend this software to clients, colleagues, and friends alike, mostly for it quick and beautiful invoicing. They do what they can to live up to their name! It doesn't take very long to get set up, or very long to create a complete invoice and send it to the right person. Read full review Cons I would like to see more ways to customize reports and have that process be more user friendly. I would like to see the process of creating year end giving statements be made more user friendly. Since I only do it once a year, I have to figure the process out every year. Read full review There is some difficulty with a need to learn the use of the menus, they are not open and click, at the moment, the user needs to open the menu then using the pad keys scroll down and use enter to select from the drop-down menu. A mouse does not work. Read full review Likelihood to Renew We've been using QuickBooks Enterprise Solutions from when the business started, 11 years ago. I don't see us changing programs any time soon as it is working pretty well for us now. It would be extremely time consuming to start from scratch with a new accounting or inventory management program.
Read full review Usability QuickBooks provides all staff immediate access to the data in whatever form each person wants it. The balancing on entries prevents incorrect data entry on payables/receivables. Reports are easy to customize and save for future use. The records are easy to audit.
Read full review Reliability and Availability They have always been available to meet our needs when we need it. We have had zero complaints with getting the assistance we need.
Read full review Performance QB is a good and reliable system. We probably should have explore the other modules rather that jump in to the conclusion that we needed a new ERP.
Read full review Support Rating Very rare do I call the Quickbooks Enterprise Solutions support staff and I get a customer service associate quickly. On average, my wait time is near an hour, and at times even longer. After spending the first three minutes discussing my problem, they then begin to poke and prod around, sometimes the questions continue. But 80% of the time, the problem is over their head and they have to escalate the issue. The only problem is this escalation arrives usually after spending forty-five minutes poking and proding around but learning nothing. In short, my experience is rarely all that well, let alone great
Read full review In-Person Training It is a very easy system to learn, so with the help it was even easier. QB is a good solid system, but it lacks some of the complexity other systems have. with QB you need to get additional modules to get the same functionality that other systems offer standard
Read full review Online Training easy to learn system, specially with some kind of support. Just like with any other system, things get lot easier if you have guidance to lead you in your search for answers. having said that, QB is very easy to use and very easy to teach. you wont spend much time memorizing where to click.
Read full review Implementation Rating If you're loading QuickBooks Enterprise Solutions onto a computer that you're going to directly log into, you should be able to do it yourself. If you are going to connect to a server through a network or remote connection, you should probably have a professional IT person set it up for you.
Read full review Alternatives Considered We have selected this product as it is affordoable in terms of pricing and features too. Our clients is geeting lots of benefits by using this product. By using QuickBooks desktop client also manage the information realted to financials and also get the clear picture for the future by using the accounting information from this product.
Read full review I've primarily compared ZipBooks vs. Quickbooks because I've used Quickbooks at larger companies before. ZipBooks was the right fit for a smaller organization because it still had all the core features of Quickbooks but at a dramatically lower price that fits the budget.
Read full review Scalability It has worked for our small company in every way. We have very little issues with the software and when we have had problems, Intuit has stepped up and resolved in promptly.
Read full review Return on Investment Good value for the price. The initial setup was quick and easy. When properly set up and processes are followed it's decent at managing inventory which is something we had problems with. Have to have a dedicated employee to builds. Rolling up costs in multi-level BOM's is a project each time we have to review costs, it's very time consuming to manually update all assemblies. Read full review ZipBooks is entirely affordable, and with my current $15/mo payments, I get ROI pretty quickly. Invoices are simple and easy to make, while staying beautiful and functional at the same time. This saves me TIME, which means that I don't need to spend 15-20 minutes fiddling with the software to make it do what I want it to do. It just works. And that means, I can spend more time doing client work, and managing projects and sales. Read full review ScreenShots