What users are saying about
386 Ratings
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Score 8.1 out of 100
121 Ratings
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Score 8.2 out of 100

Feature Set Ratings

  • Zoho Books ranks higher in 6 feature sets: Customization, Security, Reporting & Analytics, General Ledger and Configurable Accounting, Inventory Management, Order Management

Payroll Management

8.8

QuickBooks Desktop Premier

88%

Zoho Books

Feature Set Not Supported
N/A
QuickBooks Desktop Premier ranks higher in 5/5 features

Pay calculation

7.5
75%
45 Ratings
N/A
0 Ratings

Benefit plan administration

10.0
100%
20 Ratings
N/A
0 Ratings

Direct deposit files

8.0
80%
36 Ratings
N/A
0 Ratings

Salary revision and increment management

9.9
99%
27 Ratings
N/A
0 Ratings

Reimbursement management

8.6
86%
29 Ratings
N/A
0 Ratings

Customization

1.3

QuickBooks Desktop Premier

13%
6.0

Zoho Books

60%
QuickBooks Desktop Premier ranks higher in 1/2 features

API for custom integration

1.3
13%
15 Ratings
6.0
60%
14 Ratings

Plug-ins

1.3
13%
20 Ratings
N/A
0 Ratings

Security

6.9

QuickBooks Desktop Premier

69%
9.0

Zoho Books

90%
QuickBooks Desktop Premier ranks higher in 1/2 features

Single sign-on capability

3.9
39%
42 Ratings
9.7
97%
18 Ratings

Role-based user permissions

10.0
100%
40 Ratings
8.3
83%
23 Ratings

Reporting & Analytics

5.6

QuickBooks Desktop Premier

56%
7.9

Zoho Books

79%
Zoho Books ranks higher in 3/3 features

Dashboards

4.4
44%
47 Ratings
7.4
74%
23 Ratings

Standard reports

6.7
67%
55 Ratings
7.4
74%
22 Ratings

Custom reports

5.7
57%
53 Ratings
9.0
90%
1 Rating

General Ledger and Configurable Accounting

8.1

QuickBooks Desktop Premier

81%
8.2

Zoho Books

82%
QuickBooks Desktop Premier ranks higher in 17/21 features

Accounts payable

8.2
82%
57 Ratings
8.2
82%
22 Ratings

Accounts receivable

8.2
82%
58 Ratings
9.0
90%
23 Ratings

Cash management

9.0
90%
53 Ratings
8.0
80%
22 Ratings

Bank reconciliation

10.0
100%
56 Ratings
5.8
58%
21 Ratings

Expense management

8.4
84%
55 Ratings
7.0
70%
22 Ratings

Time tracking

7.5
75%
27 Ratings
6.0
60%
14 Ratings

Fixed asset management

7.3
73%
38 Ratings
N/A
0 Ratings

Multi-currency support

9.0
90%
18 Ratings
10.0
100%
13 Ratings

Multi-division support

8.9
89%
32 Ratings
N/A
0 Ratings

Regulations compliance

3.9
39%
19 Ratings
9.9
99%
12 Ratings

Electronic tax filing

10.0
100%
28 Ratings
N/A
0 Ratings

Self-service portal

8.0
80%
17 Ratings
10.0
100%
15 Ratings

Global Financial Support

9.0
90%
3 Ratings
N/A
0 Ratings

Primary and Secondary Ledgers

8.0
80%
5 Ratings
N/A
0 Ratings

Intercompany Accounting

9.0
90%
8 Ratings
N/A
0 Ratings

Localizations

5.0
50%
1 Rating
N/A
0 Ratings

Journals and Reconciliations

9.5
95%
13 Ratings
N/A
0 Ratings

Enterprise Accounting

9.0
90%
5 Ratings
N/A
0 Ratings

Configurable Accounting

7.1
71%
6 Ratings
N/A
0 Ratings

Centralized Rules Framework

9.9
99%
3 Ratings
N/A
0 Ratings

Standardized Processes

5.3
53%
7 Ratings
N/A
0 Ratings

Inventory Management

3.4

QuickBooks Desktop Premier

34%
6.6

Zoho Books

66%
QuickBooks Desktop Premier ranks higher in 2/4 features

Inventory tracking

3.5
35%
35 Ratings
6.1
61%
12 Ratings

Automatic reordering

1.0
10%
15 Ratings
7.1
71%
7 Ratings

Location management

8.0
80%
19 Ratings
N/A
0 Ratings

Manufacturing module

1.0
10%
17 Ratings
N/A
0 Ratings

Order Management

7.4

QuickBooks Desktop Premier

74%
8.3

Zoho Books

83%
QuickBooks Desktop Premier ranks higher in 6/7 features

Pricing

10.0
100%
30 Ratings
7.0
70%
18 Ratings

Order entry

10.0
100%
31 Ratings
9.0
90%
17 Ratings

Credit card processing

9.0
90%
26 Ratings
9.0
90%
18 Ratings

Cost of goods sold

7.0
70%
34 Ratings
8.3
83%
17 Ratings

Order Orchestration

10.0
100%
3 Ratings
N/A
0 Ratings

End-to-end order visibility

1.0
10%
4 Ratings
N/A
0 Ratings

Order exception Resolution

5.0
50%
1 Rating
N/A
0 Ratings

Attribute Ratings

  • QuickBooks Desktop Premier is rated higher in 1 area: Usability
  • Zoho Books is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

5.7

QuickBooks Desktop Premier

57%
62 Ratings
7.4

Zoho Books

74%
25 Ratings

Likelihood to Renew

1.3

QuickBooks Desktop Premier

13%
12 Ratings

Zoho Books

N/A
0 Ratings

Usability

7.7

QuickBooks Desktop Premier

77%
13 Ratings
6.4

Zoho Books

64%
6 Ratings

Availability

9.1

QuickBooks Desktop Premier

91%
10 Ratings

Zoho Books

N/A
0 Ratings

Performance

5.7

QuickBooks Desktop Premier

57%
8 Ratings

Zoho Books

N/A
0 Ratings

Support Rating

5.1

QuickBooks Desktop Premier

51%
18 Ratings
5.2

Zoho Books

52%
6 Ratings

Online Training

1.0

QuickBooks Desktop Premier

10%
1 Rating

Zoho Books

N/A
0 Ratings

Implementation Rating

7.2

QuickBooks Desktop Premier

72%
14 Ratings

Zoho Books

N/A
0 Ratings

Configurability

9.0

QuickBooks Desktop Premier

90%
1 Rating

Zoho Books

N/A
0 Ratings

Ease of integration

7.0

QuickBooks Desktop Premier

70%
1 Rating

Zoho Books

N/A
0 Ratings

Product Scalability

6.2

QuickBooks Desktop Premier

62%
4 Ratings

Zoho Books

N/A
0 Ratings

Vendor pre-sale

7.0

QuickBooks Desktop Premier

70%
1 Rating

Zoho Books

N/A
0 Ratings

Likelihood to Recommend

Intuit

QuickBooks Premier is not well suited to manufacturing industries, as it cannot handle the complicated inventory requirements of raw materials, work in process, and finished goods. Retailers and Wholesalers can use QuickBooks Premier as long as they have an add-on inventory tracking program or Point of Sale system that integrates with QuickBooks. Likewise, restaurants would need specialized restaurant software that integrates with QuickBooks Premier. Non-profits can use QuickBooks Premier non-profit edition, but if they use fund accounting, it will require some complicated work-arounds. QuickBooks Premier is well-suited to most construction trades, personal and professional services providers, small retailers, and rental property owners.
Read full review

Zoho Corporation

If using other cloud applications and you wish to create Zoho Books transactions via APIs, Zoho Books is great. The overall UI and flow of the application are great. If you need a detailed job cost accounting solution and robust reporting there is some room for improvement here.
Read full review

Pros

Intuit

  • The program is easy to learn and use. We can train our clients' personnel how to use the program with out difficulty.
  • It is easy for clients to generate bills and manage accounts receivable.
  • It is easy to manage accounts payable and allows clients to pay their bills electronically.
  • Transactions can be imported electronically for credit card and banking transactions.
  • It is easy to reconcile bank and credit card accounts.
  • We can import data generated by QuickBooks into our tax and accounting software.
Read full review

Zoho Corporation

  • Zoho Books invoicing and receipting features are second to none. We find it easy to quickly invoice clients and add items to their bills and also for our own receipting internally.
  • The accounting features are great for our accounting team to be able to see where we are financially and how the business is doing.
  • The ability to add contacts and run a mini CRM channel with clients within Zoho is invaluable. Since we use this in conjunction with our other CRM channels, it helps to have a centralized place to follow up and see through a sales funnel.
  • Zoho Books allows us to take payments from clients around the globe a feature we didn't have when we used another accounting system.
  • The pricing for Zoho Books is fairly reasonable for an SME organization which is a great for us as it pays itself back many times over every month.
Read full review

Cons

Intuit

  • I would like to be able to choose how i want to view accounts receivable aging. I would like some flexibility to sort and choose how to present the data.
  • For a seasoned accountant, I would like to see some of the restrictive controls that are in place for novices to be able to be relaxed so that I can easily make some entries and adjust some balances that ordinarily a regular user would not be able to do.
  • I would like to see an easy way to clear old outstanding checks that need to be reversed without affecting prior balances/history.
Read full review

Zoho Corporation

  • Zoho Books is only available in Texas and California. There is no integration allowed for paying employee expenses. The absolute worst aspect is the fact that if you make even the slightest error in data input there is no backing up. You cannot undo an error.
  • The system does not allow change once implemented, so you must get every one of your beginning balances perfect. The practice of Journal Entries is cumbersome. When reconciling, Zoho Books has adopted a number of required steps that significantly overcomplicate reconciliation using practices that are not consistent with general accounting principles in the US.
  • On the customer side, you must look in two places to see the beginning balance and the current receivables that might exist for current invoicing.
  • The way the system works, you must avoid having much trust with the balances depicted. So far, it appears that Zoho Books uses what we called in school "that new math."
  • It would be terrifying to rely on this bookkeeping system to support an IRS Audit. The system violates too many fundamental accounting principles.
  • The software is used by so few people that there is concern that we might never find a skilled bookkeeper.
Read full review

Pricing Details

QuickBooks Desktop Premier

Starting Price

Editions & Modules

QuickBooks Desktop Premier editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Zoho Books

    Starting Price

    $0 For businesses with turnover <50K USD per annum

    Editions & Modules

    Zoho Books editions and modules pricing
    EditionModules
    Standard$151
    Professional$402
    Premium$603
    Free$04

    Footnotes

    1. Per Organization/Month, Billed Annually
    2. Per Organization/Month, Billed Annually
    3. Per Organization/Month, Billed Annually
    4. For businesses with turnover <50K USD per annum

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional $15

    Additional Details

    Zoho Books is available for both monthly and yearly plans. Users who sign up for the annual plan get a discount.

    Likelihood to Renew

    Intuit

    Because we have been extremely happy with the product and our organization tends to be creatures of habit. We rarely leave a product that works this well for the latest and greatest. Typically we follow the "if it's not broken, don't fix it rule". While QB does make changes we typically just roll with it. If we do find something we don't like we work through it until we fully understand its functionality.
    Read full review

    Zoho Corporation

    No answers on this topic

    Usability

    Intuit

    QuickBooks is an amazing tool that provides all of the necessary features needed to run the finances of a company. I would like for QuickBooks to provide better resources for training. There are many features that go unused because of lack of knowledge. Procore offers chatting and calls on their platform and they make it easy and accessible to get answers and solutions.
    Read full review

    Zoho Corporation

    Customization is the biggest struggle for us and most of the time we need to involve a tech person. The chat support is a great feature and very helpful. It would be great to be able to customize and create invoices and correspondence (templates) such are reminders in multiple languages within one organization. The currency (USD) would be the same. We have clients in different countries that don't speak English but pay in USD.
    Read full review

    Reliability and Availability

    Intuit

    This is very reliable software, the desktop version is fast. If there is a problem, it is most likely on your own hardware!
    Read full review

    Zoho Corporation

    No answers on this topic

    Performance

    Intuit

    It takes forever to load.
    Read full review

    Zoho Corporation

    No answers on this topic

    Support Rating

    Intuit

    This is an awesome product and the support team is very knowledgeable. The product is mature, so there are not a lot of bugs and the support team really solves problems quickly. Usually it is a user error issue, but the support desk helps me out. I love the fact that it is US based support.
    Read full review

    Zoho Corporation

    The support team feels very disjointed. We have filtered through a number of "lead" contacts and are frequently spammed by other Zoho members. Once getting an appropriate support contact on the phone - the team is very helpful, it just takes a lot of hoop jumping to get there. We actually unsubscribed from their support package as we were not getting the value we were looking for.
    Read full review

    Implementation Rating

    Intuit

    It is important to do your research. There are tutorial videos online that could help new user of this accounting system. These tutorials are straightforward and easily understandable.
    Read full review

    Zoho Corporation

    No answers on this topic

    Alternatives Considered

    Intuit

    QuickBooks Premier handles most of my business functions efficiently in one package. It is not my "everything." I use Replicon for time rather than QuickBooks. I don't want my WIP data interfering with my accounting. I use PaySimple for it's web interface and back office processing. I don't have security issues since I don't have any credit card data in my possession. With today's identity theft environment, I have to protect myself as much as I can. Not having credit card data in my accounting software lets me sleep much better at night. Quicken will do basic accounting but does not have all the double entry accounting systems contained in QuickBooks. QuickBooks Online does much of the basic business functions but I don't like the pricing structure. As a professional accountant, that is very important to me. Bill.com provided a good service but the ability of QuickBooks to add bills and receipts to transactions makes it redundant.
    Read full review

    Zoho Corporation

    We had a lot of problems with Exact Online, support-wise and price-wise. So Zoho Books wins on every point there. While Exact offers way more options, it tends to be really slow... and complex. Again Zoho Books wins. If you want an easy-to-use tool and not pay a lot of money, or if you are a small administration office with a few clients, this tool will be perfect for you.
    Read full review

    Scalability

    Intuit

    They're getting better. Still room for improvement.
    Read full review

    Zoho Corporation

    No answers on this topic

    Return on Investment

    Intuit

    • Since our financials are kept very up to date, it helps us compare our financial results to prior years and it is used for our internal goal setting.
    • Due to the accountant copy function, we are able to provide better service since our clients are not waiting on us to fix historical data. They can continue their operations uninterrupted.
    • The import feature certainly speeds up the process of accounting for our payroll. As previously mentioned, it takes about a minute to do our entries for payroll and check them.
    Read full review

    Zoho Corporation

    • Integration: Zoho Books offers out of the box integrations to extend the functionality and connect with the applications you love like MailChimp, Microsoft Outlook, PandaDoc, and Quickbooks, etc.
    • Flexibility makes Zoho Books great!
    • Since I can use forecast reports, I can create customizable sales forecast data from the dashboard to accurately measure revenue forecasts and establish sales quotas.
    Read full review

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